Anyone else having trouble signing up with Poloniex? I found their on-boarding difficult, and they will not respond to the Support Ticket I created. My Profile has simply said 'Submitted' for 5 days now. Time to move on?
I haven't seen anyone have issues signing up, so you are an isolated case here.
I have however, seen lots of people have their verification requests ignored for months. So essentially their daily withdrawal limit is stuck at $2000 and they can only withdraw that much even though they provided poloniex their identification.
Also, support is cancer right now. No doubt about that.
Personally i have moved onto bittrex and liqui, but there are still people using poloniex. I would definitely recommend at least getting out half of what you have in poloniex into another exchange in case something goes wrong, but getting out fully would be the best option.