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Author Topic: maybe a try to hack my bitrex acount?  (Read 671 times)
POSITRON333
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August 28, 2017, 06:44:45 PM
 #1

hi there, not sure is correct place to post this.  hope yes.

today when triying to log in bitrex I got a message that said is new ip address and I need check a email they sended  and log in to bitrex from a link in that email?

I of course don't do that but now every time I try to log on bitrex after I enter my 2fa they tell me I need to check my email and log on from email they sended???  is that bitrex new security way  or is a hack try?

don't know how to put photos here.  so I can post a photo of the email contents I got  from "bitrex"


I checked the email direccion of the sender and is the same when i got login confirmation.

i will copy and paste part of the email i got  supposedly from bitrex:
(the xxxxxxx are mine for don't show what i think important info)


"
Bittrex IP Verification


Dear xxxx@xxxx,

This is to notify you that we have detected a login from an IP address or device that has not been used by this account before. In order to allow this device to access your account, you will need to login again from the same device using the link below.


CLICK HERE TO ENABLE THIS DEVICE and logon to your account.

Login Time: 08/28/2017 18:08 UTC
IP Address: xxxxxxx
User Agent: xxxxxxx

You can check your current IP address here: https://bittrex.com/home/whatismyip

Always use unique, strong passwords for your Bittrex account and never use the same password twice. Do not reuse your passwords on other accounts, such as your personal email account. The Bittrex staff will never ask you for your password.

Best regards,
Bittrex Team


If you did not initiate this login, there is a chance your account credentials have been stolen.

Please change your password and disable your account if you are worried the account has been compromised.
"



thanks for help.


updated:    now I can enter to bitrex using other browser,  but with microsofte edget don't let me in, only said I need to log in from a email they senede that validate new ip address,   but I am login from the same pc as always (but sometime my internet provider changes my ip)  but I think is same ip I am using lately



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August 28, 2017, 07:16:47 PM
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It happens sometimes on my mobile device, that there is shown a different IP adress although I am at home. But it would be nevertheless good to activate 2FA, if you didn't already. And change your email password from time to time.
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August 28, 2017, 07:45:19 PM
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of course I have 2fa activated.     after loged with other browser it allo me to log from mocrosfot edged now,  I change all password relate just in case.      I found ver rare bitrex aske me to log on from a email,  that can be  use in future for hackers  accomplish you log on from a hacker email.  if they want to confir other ip address/device they need use other way.  Still not sure bitrex sended that email, but if so they need to change that way that will bring more problem in future.
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August 28, 2017, 07:53:43 PM
 #4

of course I have 2fa activated.     after loged with other browser it allo me to log from mocrosfot edged now,  I change all password relate just in case.      I found ver rare bitrex aske me to log on from a email,  that can be  use in future for hackers  accomplish you log on from a hacker email.  if they want to confir other ip address/device they need use other way.  Still not sure bitrex sended that email, but if so they need to change that way that will bring more problem in future.

I also have the same email from Bittrex which occurs I think once or twice every week. Not just in Bittrex but Im having a related email too from C-Cex. I don't know how those people involved there got the mailing list of both exchanges.

But since you surely knows that you are secured then nothing to worry about.

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August 28, 2017, 09:12:52 PM
 #5

of course I have 2fa activated.     after loged with other browser it allo me to log from mocrosfot edged now,  I change all password relate just in case.      I found ver rare bitrex aske me to log on from a email,  that can be  use in future for hackers  accomplish you log on from a hacker email.  if they want to confir other ip address/device they need use other way.  Still not sure bitrex sended that email, but if so they need to change that way that will bring more problem in future.

I also have the same email from Bittrex which occurs I think once or twice every week. Not just in Bittrex but Im having a related email too from C-Cex. I don't know how those people involved there got the mailing list of both exchanges.

But since you surely knows that you are secured then nothing to worry about.


hi, and thanks for your response.   So you are confirming this was a hack try?  I mean this is not a bitrex emal?    I begin thing that was a real bitrex email but not sure until now,   if is a hack try then wao, these hackers are very good, since I am very carfully with taking securities measurenmet.
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August 28, 2017, 09:42:10 PM
 #6

It depends on address what send mail to you. If you are not sure about mail better not click on any links on that mail.

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POSITRON333
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August 28, 2017, 09:55:51 PM
 #7

It depends on address what send mail to you. If you are not sure about mail better not click on any links on that mail.


I compare the email address of the dubios email with bitrex normal login confirmation email and seem are the same.    I think it will be good for me and other people confirm that was a normal bitrex email or hack try.  if it was a hack try I will bet much person will will fall in this trick since it apparent is real bitrex email.


then if it bitrex normal ip address confirmacion  email I will sugets bitrex  to confirm new ip address using other method than that since I think this method will cause problems.
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August 28, 2017, 10:16:31 PM
 #8

It depends on address what send mail to you. If you are not sure about mail better not click on any links on that mail.


I compare the email address of the dubios email with bitrex normal login confirmation email and seem are the same.    I think it will be good for me and other people confirm that was a normal bitrex email or hack try.  if it was a hack try I will bet much person will will fall in this trick since it apparent is real bitrex email.


then if it bitrex normal ip address confirmacion  email I will sugets bitrex  to confirm new ip address using other method than that since I think this method will cause problems.

A solution would be a sms to phone with ip and a confirmation code. Maybe your ip changed and that's the reason they sent mail.

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POSITRON333
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August 29, 2017, 02:04:49 AM
 #9

It depends on address what send mail to you. If you are not sure about mail better not click on any links on that mail.


I compare the email address of the dubios email with bitrex normal login confirmation email and seem are the same.    I think it will be good for me and other people confirm that was a normal bitrex email or hack try.  if it was a hack try I will bet much person will will fall in this trick since it apparent is real bitrex email.


then if it bitrex normal ip address confirmacion  email I will sugets bitrex  to confirm new ip address using other method than that since I think this method will cause problems.

A solution would be a sms to phone with ip and a confirmation code. Maybe your ip changed and that's the reason they sent mail.

I like the sms solucion instead of login from a link in an email.

I checked my last entri in bitrex and is the same ip adress since 12 days ego,  so why ask for a confirmacion ip address when it same since 12 days?   also why let me log in from other broser with out askme ip change confirmation?   why after I log in with other browser then it let me login from edge browser?   still not sure what happened there,   still I am very interesting in know if bitrex send that email or other person did.  I think is important for me and important for community understand what happened here,  since much criptouser use BITTREX.   if some one have more info about this suppose bitrex email I will appreciate mucho. Thanks.
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August 29, 2017, 04:32:52 AM
 #10

This started happening to me yesterday.
At first I thought it was because I switch between a laptop and my desktop during the day.

But they both use the same IP.

IDK what is going on - maybe bittrex should make an official statement.

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August 29, 2017, 06:31:27 PM
 #11

So I have just figured out that it is my IPV6 address that apparently is changing all the time from home, very odd....
jackg
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August 29, 2017, 09:48:05 PM
 #12

So I have just figured out that it is my IPV6 address that apparently is changing all the time from home, very odd....

Not really...
Your ISP provides your IP address, if you want a static one you'll have to contact them and ask them (they may charge you to get that though - for some reason...).

In some ways it's better for remaining anonymous, in others it's just really annoying such as blacklisted IPs you may inherit or the logging in systems that want to validate your IP.

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September 02, 2017, 11:37:53 AM
 #13

hi there, not sure is correct place to post this.  hope yes.

today when triying to log in bitrex I got a message that said is new ip address and I need check a email they sended  and log in to bitrex from a link in that email?

I of course don't do that but now every time I try to log on bitrex after I enter my 2fa they tell me I need to check my email and log on from email they sended???  is that bitrex new security way  or is a hack try?

don't know how to put photos here.  so I can post a photo of the email contents I got  from "bitrex"


I checked the email direccion of the sender and is the same when i got login confirmation.

i will copy and paste part of the email i got  supposedly from bitrex:
(the xxxxxxx are mine for don't show what i think important info)


"
Bittrex IP Verification


Dear xxxx@xxxx,

This is to notify you that we have detected a login from an IP address or device that has not been used by this account before. In order to allow this device to access your account, you will need to login again from the same device using the link below.


CLICK HERE TO ENABLE THIS DEVICE and logon to your account.

Login Time: 08/28/2017 18:08 UTC
IP Address: xxxxxxx
User Agent: xxxxxxx

You can check your current IP address here: https://bittrex.com/home/whatismyip

Always use unique, strong passwords for your Bittrex account and never use the same password twice. Do not reuse your passwords on other accounts, such as your personal email account. The Bittrex staff will never ask you for your password.

Best regards,
Bittrex Team


If you did not initiate this login, there is a chance your account credentials have been stolen.

Please change your password and disable your account if you are worried the account has been compromised.
"



thanks for help.


updated:    now I can enter to bitrex using other browser,  but with microsofte edget don't let me in, only said I need to log in from a email they senede that validate new ip address,   but I am login from the same pc as always (but sometime my internet provider changes my ip)  but I think is same ip I am using lately




It happens from time to time, especially when your downloading all these new wallets for all these new coins. You really should have a completely Separate PC for operating these wallets. Most of this new software at a lot of these new while it's going to have a virus it up you won't even notice it for a couple of days until somebody grabs up your password for one of the exchanges or another website.

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