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Author Topic: Has anyone actually recovered their acc?  (Read 1184 times)
rickrollin
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June 23, 2011, 07:11:45 AM
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I've done the recovery process but haven't gotten any emails. How quick do they send the emails?
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innervisi0nn
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June 23, 2011, 07:13:34 AM
 #2

MtGox says within 48 hours, if not, email them back Wink Should be up tmmrw, yet I still have no account either.

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June 23, 2011, 07:16:19 AM
 #3

Trading is < 24 hours, the email comes anytime before, perhaps only ~1 hour prior to trading:

Between now and tomorrow at 3:00 GMT you should receive an email with instructions on how to access your account, provided you have successfully completed the reclaim process at claim.mtgox.com.
https://support.mtgox.com/entries/20208066-huge-bitcoin-sell-off-due-to-a-compromised-account-rollback

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rickrollin
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June 27, 2011, 04:15:52 PM
 #4

My first ticket response:
Quote
    Hello,

    Before 3:00 GMT on Friday June 24th you will receiving an email from us advising that either

    A) Your claim was successful and you can login to Mt.Gox once the site is up.

    or

    B) We require more information to process and authorize your claim.

    We appreciate your continued patience as we work to get everything back online.

    Thanks,

    MtGox.com Team

Jun-23 2011 13:13

I didn't get anything so I emailed back 3 days later and this is the 2nd response I received:
Quote
    Hello,

    We are still working on getting everyone back online and it might take little bit of time for us to activate all.

    But as we are speaking, the activation process is going on at our office so please Email us back when your account gets back online so

    that we know your good to go with everything. Thankyou and sorry for the inconvenience situation.

    Thanks,

    MtGox.com Team

Jun-27 2011 13:44
Some people got their pass reactivated fairly fast while I've been waiting from June 22nd (my time) to the 27th. Hoping to see some positive outcome today!
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June 27, 2011, 04:27:09 PM
 #5

Oh thank the stars, another Mt.Gox thread!!

You guys have been slacking. We need about 10-20 new ones before the day is out. Warm up those keyboards!

fortitudinem multis - catenum regit omnia
teamdren
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June 27, 2011, 05:58:45 PM
 #6

If there was a email field I would use it to sage, but since there isn't... and we're all here anyways.  I'll take the opportunity to announce that I was able to login to my mtgox account today and everything's just as I left it.  I had a small number of coins and like $1 cash in there and it's all intact.

[edit] - I'd just like to clarify that I responded to this thread because I feel that every thread deserves an answer/resolution.  I know that often times I am searching for a thread on a topic and find someone with the same question as myself, only to see that the thread went unanswered because the question is too common.  In that case, it's likely I'll utfse and continue to find bunches of unanswered threads on the same question...  Eh, it's easier just to answer questions.

Follow me on twitter for bits about bitcoin, and EVERYTHING else I'm interested in, @teamdren
& Check out the first bitcoin imageboard, and repository of any articles I write about bitcoin @  coinchan.org
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June 27, 2011, 06:46:10 PM
 #7

I also recovered my account successfully.

I also received an email notifying me that someone requested a password recovery on my account. Who ever you are, I see you. Angry

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rickrollin
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June 29, 2011, 02:53:02 AM
 #8

another day without gox login...

lalalalalala
lilika
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June 29, 2011, 03:02:44 AM
 #9

I don't, but I have no money there anyway...
Sometimes is good to be "bitpoor" Roll Eyes

gimme gimme just a little bit
gimme gimme just a little bitcoin
http://payb.tc/lilika
or 1K9CN6yfrARuT94xjyvNzGXePz2vbMqQMA  Kiss
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