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Author Topic: BITMAIN is not responding me, I will lose money and time.  (Read 550 times)
c-none
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September 04, 2017, 08:51:28 AM
 #1

Hi folks,

I made order of 2 x L3+ at June for Sept batch. However, they haven't sent invoice with the shipment and DHL is now asking about invoice from me.

I just tried to contact them 5 days before, however I never heard from them. Also DHL is forcing me to be quick or they threat me to return the product to seller.

What can I do now? Please help me if you experienced same issue before.

Thanks for responses.
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HagssFIN
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September 04, 2017, 08:53:34 AM
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With my previous shipment via DHL, DHL was able to use documents that come with the package so it should not be a problem.

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September 04, 2017, 09:55:32 AM
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Yeah it worked for me before too.

However this time they did not send invoice with shipment so DHL is asking paperwork from me.

This is really bullsh1t, I am waiting since 3 months...
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September 04, 2017, 01:42:58 PM
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why u not print the order confirmation details sent by bitmain to your email (when u paid for the order); and show it to DHL..

it is basically an invoice? is in it?
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September 04, 2017, 03:22:15 PM
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why u not print the order confirmation details sent by bitmain to your email (when u paid for the order); and show it to DHL..

it is basically an invoice? is in it?

They do not accept something like that.

Even it was a CC payment yeah that would work but it's a BTC payment. Btw they have sent me an email that your order is being cleared now, I did not understand how this happened. Maybe they did something from China DHL?

Tomorrow things will be more clear. We'll see.
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September 04, 2017, 06:35:22 PM
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why u not print the order confirmation details sent by bitmain to your email (when u paid for the order); and show it to DHL..

it is basically an invoice? is in it?

They do not accept something like that.

Even it was a CC payment yeah that would work but it's a BTC payment. Btw they have sent me an email that your order is being cleared now, I did not understand how this happened. Maybe they did something from China DHL?

Tomorrow things will be more clear. We'll see.

is there a booking number possible? I can go to them to ask.

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September 06, 2017, 07:38:39 AM
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why u not print the order confirmation details sent by bitmain to your email (when u paid for the order); and show it to DHL..

it is basically an invoice? is in it?

They do not accept something like that.

Even it was a CC payment yeah that would work but it's a BTC payment. Btw they have sent me an email that your order is being cleared now, I did not understand how this happened. Maybe they did something from China DHL?

Tomorrow things will be more clear. We'll see.

is there a booking number possible? I can go to them to ask.

Thanks for your help, it's now cleared.
They have fixed the issue by contacting DHL.

Thanks a lot.
JohnDoe3490
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September 06, 2017, 08:55:41 AM
 #8

why u not print the order confirmation details sent by bitmain to your email (when u paid for the order); and show it to DHL..

it is basically an invoice? is in it?

They do not accept something like that.

Even it was a CC payment yeah that would work but it's a BTC payment. Btw they have sent me an email that your order is being cleared now, I did not understand how this happened. Maybe they did something from China DHL?

Tomorrow things will be more clear. We'll see.

is there a booking number possible? I can go to them to ask.

Thanks for your help, it's now cleared.
They have fixed the issue by contacting DHL.

Thanks a lot.

Good to hear that. What was the issue though?

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