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Author Topic: Zcash4win stuck and doesn't start anymore  (Read 688 times)
Cereberus
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September 04, 2017, 03:35:04 PM
 #1

Whenever I try to launch the client I see the error in the picture below, it is a shame as I have quite a few funds in Zcash there and I don't know how to retrieve  them. Any suggestions what to do ?

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Kryptonite13
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September 04, 2017, 05:23:46 PM
 #2

You could try deleting the blockchain, restarting the computer, and try load it up again? Not sure if that will help at all.

If not, I believe you can import your key into another client to retrieve the funds so I don't think they are lost
Cereberus
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September 05, 2017, 12:32:21 PM
 #3

It didn't work. I tried deleting zcash.conf and restarting the wallet the same thing. Now I delete Zcashparam folder with verifying key, now it opens and it waits to download the file again, proving key. I have not touched the wallet.dat

Can I install another wallet zcash and import this into that one ? Is this possible ? I hope it is, so any other zcash wallet except zcash4win ?
1eth1
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December 30, 2017, 09:24:27 PM
 #4

Look into C:\Users\---USERNAME---\AppData\Roaming\Zcash\chainstate\LOG

You'll see smth. like this:

2017/12/30-22:59:59.000625 770 Recovering log #816
2017/12/30-22:59:59.000672 770 C:\Users\---USERNAME---\AppData\Roaming\Zcash\chainstate/000816.log: dropping 10483520 bytes; Corruption: error in middle of record

In following case delete 000816.log and restart zcash4win
Kryptonite13
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January 06, 2018, 01:56:24 AM
 #5

Might be relevant to a newcomer but had the same problem today:

Hadn't sync my wallet for about a month (I had 1.0.11). Tried lots of times to get it to fully sync (deleted entire blockchain [everything in the C:/Users/*User*/appData/Roaming/ZCash folder EXCEPT wallet.dat and peers.dat] and tried re-syncing from the very beginning) but nothing would stop me getting an error when the blockchain was trying to sync past 19th Dec 2017.

Finally uninstalled 1.0.11 and installed 1.0.12 and it is working fine now. Fully synced to the network.
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