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Author Topic: MtGox Sepa Wire Deposit not credited after 12 Days  (Read 552 times)
BardanDoyle
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May 24, 2013, 11:49:55 AM
 #1

Hello,

As title say i have sent a 500+ euro sepa bank wire deposit to the mtgox polish bank account 12 days ago, but still not accounted.

My mtgox account is verified.
I have contacted the support the first time 9 days ago, they requested me transaction info, screenshot of the transaction ecc, but nothing solved and now is 4 days that my support request is unanswered.

The last reply from the support is a simple "thank for the information submitted, we will locate your funds as soon as possible", but is 4 damned days ago.

I'm asking for suggestions on what to do in this situation, that is becoming more and more uncomfortable to me as the day passes.

Regards
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BardanDoyle
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May 24, 2013, 12:01:56 PM
 #2

So, no one have suggestion on what to do in this situation ?
Timmeyyy85
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May 24, 2013, 12:06:37 PM
 #3

was it your first transaction?
maybe there is an error in your settings
BardanDoyle
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May 24, 2013, 12:11:13 PM
 #4

I have already withdraw from mtgox (on the same bank account that i used for deposit).

What error in settings are you talking about ?  is a sepa bank wire.
Timmeyyy85
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May 24, 2013, 12:38:25 PM
 #5

just meant that you maybe had an error in your sepa account information. but if you used it already it couldnt be the problem
BardanDoyle
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May 24, 2013, 06:05:41 PM
 #6

Small bump, i still hope the receive help on what to do...
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