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Author Topic: Sending $3k to mtgox mtgox doesn't deposit  (Read 954 times)
pornluver (OP)
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May 23, 2013, 11:59:57 PM
 #1

    Thank you for contacting us. Let me inform you that all accounts has to be verified in order to make to deposits and withdrawals. We locate your transaction and it is in verification process. Please submit the documents for the verification process by using below link
    https://mtgox.com/forms/verification

    Thanks,

    MtGox.com Team

May 23, 2013 23:16
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    I only send $3k here. Not $50k.


    The first $1.5k has no problem whatsoever

    Also this is my status:
    Your account currently has a "Verified" status; you can update your account to a "Trusted" status.


This is strange. They do not deposit my money. They do nothing. Then suddenly they ask for verification where their own site clearly says that my account is VERIFIED!!!!

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JohnGalt
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May 24, 2013, 04:48:58 PM
 #2

I am also having a problem with them. I sent money to OKPAY and the status of the transaction is listed as "error". The money has been deducted from my MtGox account even though it was never sent.

Trade physical bitcoins: Economy > Marketplace > Goods > Collectibles
My signing address: 19mzFU4zFrZHkAkHSUta6LapJ6fTFJyhiH
CtrlAltBernanke420
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May 31, 2013, 05:17:32 AM
 #3

   Thank you for contacting us. Let me inform you that all accounts has to be verified in order to make to deposits and withdrawals. We locate your transaction and it is in verification process. Please submit the documents for the verification process by using below link
    https://mtgox.com/forms/verification

    Thanks,

    MtGox.com Team

May 23, 2013 23:16
User photo


    I only send $3k here. Not $50k.


    The first $1.5k has no problem whatsoever

    Also this is my status:
    Your account currently has a "Verified" status; you can update your account to a "Trusted" status.


This is strange. They do not deposit my money. They do nothing. Then suddenly they ask for verification where their own site clearly says that my account is VERIFIED!!!!





Not sure you saw this or not.....

MtGox shared a link.
19 hours ago
Dear Mt. Gox Customers,

In order to comply with strict anti-money laundering regulations we are now requiring account verifications for all accounts performing non-Bitcoin currency deposits and withdrawals. Please see our statement for the full explanation:

https://mtgox.com/press_release_20130530.html

Best regards,

Mt. Gox Team
pornluver (OP)
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May 31, 2013, 10:22:06 AM
 #4

The problem is I didn't enter my account number correctly.

Fortunately they have fixed that. Yes I got my money after 1 week. My bad.

Feel free to use mtgox again. It still works like usual.
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