[ANN][ICO] 🚀$2 000 000 raised 🚀 Serenity - Escrow🌟. Arbitration⭐. Exchange📈

[jager44]

By what algorithm does Verify My Trade work? What is the probability that an automatic system will make a mistake in resolving a dispute?

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[Serenity_financial]

Will a broker a the client need to install additional software to work with SERENITY platform?

If I'm not mistaken, you will need to install only a special platform plug-in on MetaTrader.

Yes, we will provide software for that.

[Serenity_financial]

Will a broker a the client need to install additional software to work with SERENITY platform?

If I'm not mistaken, you will need to install only a special platform plug-in on MetaTrader.

Will there be an instruction on installing the plug-in on MetaTrader on the service website? In which languages will it be available?

Yes, we will provide instruction of all functions

[Serenity_financial]

What funds will be definitely returned to a trader, if he works with a broker of “B” category?

Hello,
Our system insure to return the initial trader's deposite.

[Serenity_financial]

Will the user know the code of the smart contract on which his deposit will be stored?

Yes, the interface inside the platform will show all necessary information to the reader.

[Serenity_financial]

How often will information about transactions be transferred from the database to the smart contract?

Every hour a hash (cryptographic signature) of the data from Serenity’s server is recorded in Ethereum blockchain via a special smart contract.

[Serenity_financial]

How will the dispute be resolved if the information in the hash and the database does not match?

Hello there,
If the clients files a claim against a trade and the hash doesn’t match the database, any dispute is resolved in favor of the client.

[Serenity_financial]

Does Serenity Financial delivers liquidity to brokers of both categories?

Yes, it does, that will be optional solution for brokers.

[Serenity_financial]

Hello. Of how many stages does the resolution of disputes between a trader and a client consist?

Hello, few stages:

At the first stage of reviewing the claim, the trades in question are automatically analyzed with “Verify My Trade” system. Second,Then the system make the decision.
Third, If the broker and/or the client don’t agree with the results of the trade’s automatic analysis, they may appeal to Financial Commission. It’s a paid service(you can pay by tokens). FinaCom experts receive all the data connected to the trade’s execution, request additional documents from the client and/or broker if necessary, and announce the final decision. This ruling can not be appealed.

[Serenity_financial]

Hello. Of how many stages does the resolution of disputes between a trader and a client consist?

Good afternoon. Judging by information from the WP, dispute resolution consists of two stages: the firest one is preceded via Verify My Trade system and the second is conducted with the help of FinCom experts.

Do you know how long it takes to resolve the dispute?

A complaint can be filed within 1 business day after the trade is closed. This period may be extended in exceptional circumstances.

[Serenity_financial]

With the help of what will the demand for SERENITY tokens be maintained after the platform is launched?

The developers of the project plan to support the demand for their tokens by the fact that these tokens will be necessarily to pay a part of the cost of the service.

Yes, you are right, we plan to provide from 50-100% of our services by tokens

[Serenity_financial]

With the help of what will the demand for SERENITY tokens be maintained after the platform is launched?

The developers of the project plan to support the demand for their tokens by the fact that these tokens will be necessarily to pay a part of the cost of the service.

Can any part of the cost of the service be paid with tokens? Can I pay 10-20% of the sum using them?

Some services will cost tokens only(100%), some 50% - liquidity.
So you will be asked to pay by tokens. These will increase demand on Serenity Tokens.

[Serenity_financial]

Do you guarantee a 100% probability that the “A” category brokers will ensure the withdrawal of all funds, including the trader's profit? Is it possible that a “A” category broker will violate the conditions and the trader won’t receive the earned profit?

If there are no problems with broker and trader, broker has to 100% ensure the withdrawal of all funds. However, if the broker violate the conditions, we will refund all your money and ban these broken in the system (If we sell the right amount of tokens during ICO, we will create own fund, which will insure 100% that you will receive money.)

[arakx]

What funds will be definitely returned to a trader, if he works with a broker of “B” category?

Hello,
Our system insure to return the initial trader's deposite.

If you won’t be able to create your own fund, how will you solve such problems?

[acaciahill94]

With the help of what will the demand for SERENITY tokens be maintained after the platform is launched?

The developers of the project plan to support the demand for their tokens by the fact that these tokens will be necessarily to pay a part of the cost of the service.

Can any part of the cost of the service be paid with tokens? Can I pay 10-20% of the sum using them?

Some services will cost tokens only(100%), some 50% - liquidity.
So you will be asked to pay by tokens. These will increase demand on Serenity Tokens.

Can you name the services which can be paid only with tokens?

[Serenity_financial]

Greetings everyone!

We thank everyone who reported the bugs. We have fixed everything: website registration works and tokens are distributed. If someone hasn't purchased tokens at the 50% discount - it is the time to do it!

Only 12 days left till the end of ICO. You don't have to register on the website to buy tokens. All you need is the smart contract address: 0x637D1F6532B94b0d88F02bDaf4A3a2E53885291B.

Our smart contract realizes all the discounts applied during the Pre-ICO and ICO. Those who transfer funds in Ethereum, will be able to see all purchased tokens immediately as it is done within Ethereum network.

You can view the smart contract code here: https://etherscan.io/address/0x637d1f6532b94b0d88f02bdaf4a3a2e53885291b#code

[slavonicpl]

Hello. Of how many stages does the resolution of disputes between a trader and a client consist?

Hello, few stages:

At the first stage of reviewing the claim, the trades in question are automatically analyzed with “Verify My Trade” system. Second,Then the system make the decision.
Third, If the broker and/or the client don’t agree with the results of the trade’s automatic analysis, they may appeal to Financial Commission. It’s a paid service(you can pay by tokens). FinaCom experts receive all the data connected to the trade’s execution, request additional documents from the client and/or broker if necessary, and announce the final decision. This ruling can not be appealed.

If you pay for the expert’s service with FinCom tokens, can you count on a discount?

[kobzar]

Does Serenity Financial delivers liquidity to brokers of both categories?

Yes, it does, that will be optional solution for brokers.

Will using your liquidity be a free service for brokers?

[Serenity_financial]

With the help of what will the demand for SERENITY tokens be maintained after the platform is launched?

The developers of the project plan to support the demand for their tokens by the fact that these tokens will be necessarily to pay a part of the cost of the service.

Can any part of the cost of the service be paid with tokens? Can I pay 10-20% of the sum using them?

Some services will cost tokens only(100%), some 50% - liquidity.
So you will be asked to pay by tokens. These will increase demand on Serenity Tokens.

Can you name the services which can be paid only with tokens?

All services, except liquidity

[Serenity_financial]

What funds will be definitely returned to a trader, if he works with a broker of “B” category?

Hello,
Our system insure to return the initial trader's deposite.

If you won’t be able to create your own fund, how will you solve such problems?

We insure that our system will bring the initial deposite back.