Bitsler's Withdrawal Issue

[jon_mjay]

Bitsler username 2 accounts jon_mjay and jon_bank
Both account have been banned after I withdraw my profit from jon_bank account to my blockchain account. Any valid/good reason why? Right now I contacted the support and now waiting for the reply. The bitcoin I used is from my hard earn coins from mining so I seek a valid reason about this matter.  

FYI. I did not used both accounts to farm from faucet, faucet always got bust after some time in fact I did not withdraw any profit from faucet. This is my first withdrawal. I deposited 0.003 bitcoin shown on this thread then run that for like 8 hours then the profits I earned will be transferred over to my other account jon_bank. Please take a look the image below. Thanks

I read their TOS 2 accounts is forbidden but there is a rule #6 that you can used 2 accounts if you are allowed too. So why did they put that 2 accounts is FORBIDDEN when they have some user's that can use 2 accounts? Don't make sense to me at all.   

After 12 hours they replied and this is their reply

https://ibb.co/cmvZia

My proof of deposit

https://ibb.co/gPAybv

Tips received this are the profits I earned (jon_bank's account)

https://ibb.co/hH53Rv

Tips sent (jon_bank's account)

https://ibb.co/m05gDa

Profit withdrawal (jon_bank's account)

https://ibb.co/jg2YRv

jon_mjay withdraw history

https://ibb.co/h7bMDa

jon_mjay ban status

https://ibb.co/gByJbv

jon_bank ban status

https://ibb.co/byTJbv

Bitsler TOS 2 accounts forbidden

https://ibb.co/f6gtRv

Rule #6

https://ibb.co/fwsxKF

I will keep this thread updated. ^^

[1714037352]

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[1714037352]

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[mocacinno]

Bitsler username 2 accounts jon_mjay and jon_bank
Both account have been banned after I withdraw my profit from jon_bank account to my blockchain account. Any valid/good reason why? Right now I contacted the support and now waiting for the reply. The bitcoin I used is from my hard earn coins from mining so I seek a valid reason about this matter.  

Sorry to hear about your problems, but you do realise this is just a bitcoin forum? The users on this forum are not affiliated with either bitsler nor blockchain.info

Your best bet would be to contact their support dept (like you already did) and wait for their reply. If you don't like their reply, you can post all information (+ proofs) in the scam accusation of this forum, at least you can put a bit of pressure on an exchange by exposing them publicly.

[jon_mjay]

Bitsler username 2 accounts jon_mjay and jon_bank
Both account have been banned after I withdraw my profit from jon_bank account to my blockchain account. Any valid/good reason why? Right now I contacted the support and now waiting for the reply. The bitcoin I used is from my hard earn coins from mining so I seek a valid reason about this matter.  

Sorry to hear about your problems, but you do realise this is just a bitcoin forum? The users on this forum are not affiliated with either bitsler nor blockchain.info

Your best bet would be to contact their support dept (like you already did) and wait for their reply. If you don't like their reply, you can post all information (+ proofs) in the scam accusation of this forum, at least you can put a bit of pressure on an exchange by exposing them publicly.

 -- No I did not. I just click the forum at the bottom of bitsler website and assuming that it's their support forum or website.

Thanks for the advice though I'm still kinda new in crypto world so if anything really bad happen about my money I will freak out. Anyways I will do and try your advice in the future.

[jackg]

Bitsler username 2 accounts jon_mjay and jon_bank
Both account have been banned after I withdraw my profit from jon_bank account to my blockchain account. Any valid/good reason why? Right now I contacted the support and now waiting for the reply. The bitcoin I used is from my hard earn coins from mining so I seek a valid reason about this matter.  

Sorry to hear about your problems, but you do realise this is just a bitcoin forum? The users on this forum are not affiliated with either bitsler nor blockchain.info

Your best bet would be to contact their support dept (like you already did) and wait for their reply. If you don't like their reply, you can post all information (+ proofs) in the scam accusation of this forum, at least you can put a bit of pressure on an exchange by exposing them publicly.

 -- No I did not. I just click the forum at the bottom of bitsler website and assuming that it's their support forum or website.

Thanks for the advice though I'm still kinda new in crypto world so if anything really bad happen about my money I will freak out. Anyways I will do and try your advice in the future.

If they linked to this site, they probably have an announcement thread here or a user belonging to them, try looking for that?

EDIT: from a quick google search I could find no said announcement thread.

[swogerino]

I think they are a good site, I see they are being promoted heavily in traffic exchanges and paid to click websites which have only 2-5% bitcoin users in them. I have not seen many complaints here about them so I think you can figure things out with their support, as far as I see their signature is running smoothly and the owner is always in touch with the users in the signature campaign. Try to report your problem to that thread if support takes too long to answer. You can find it in the Services area of the forum.

[JanpriX]

Bitsler username 2 accounts jon_mjay and jon_bank
Both account have been banned after I withdraw my profit from jon_bank account to my blockchain account. Any valid/good reason why? Right now I contacted the support and now waiting for the reply. The bitcoin I used is from my hard earn coins from mining so I seek a valid reason about this matter. 

Bitsler has been in this business for some quite some time now and I believe they will not do this without any valid reason. If you already contacted their support, it would be better to just wait for your reply. Other route that you could use is to post your concern in their respective thread which is in this link. Their support there is active and will get your ticket number to escalate it to their team if you visit their thread and inform them on what happened to your accounts.

[TryNinja]

So, why did you have two accounts? You know that having multiple accounts is against the Bitsler TERMS AND CONDITIONS found at the bottom of the website and may result in both accounts banned, right?

"14.2 ATTENTION: Having more than 2 accounts is strictly forbidden(by person/IP/house/family). If you are found to be in violation of this rule all of your accounts will be blocked and any funds in them will be forfeited."

[Josepht]

So, why did you have two accounts? You know that having multiple accounts is against the Bitsler TERMS AND CONDITIONS found at the bottom of the website and may result in both accounts banned, right?

"14.2 ATTENTION: Having more than 2 accounts is strictly forbidden(by person/IP/house/family). If you are found to be in violation of this rule all of your accounts will be blocked and any funds in them will be forfeited."

If I read those rules literally, the OP didn't make a mistake. He had 2 accounts, which is allowed, since more then 2 accounts is stricktly forbidden, and will lead to accounts being blocked.
So OP does have a valid point.

However, I am very sure that Bitsler does have good reasons to do this, so we should wait for their answer.

[TryNinja]

If I read those rules literally, the OP didn't make a mistake. He had 2 accounts, which is allowed, since more then 2 accounts is stricktly forbidden, and will lead to accounts being blocked.
So OP does have a valid point.

However, I am very sure that Bitsler does have good reasons to do this, so we should wait for their answer.

Ops... Looks like I misread that sentence. Still, I don't think Bitsler would scam anyone.

I also saw some folks saying that they didn't found the Bitsler thread. Those are the options in the forum to contact the Bitsler staff and ask for support.

Thread: https://bitcointalk.org/index.php?topic=1268718.0
PM Baryom (Bitsler owner): https://bitcointalk.org/index.php?action=profile;u=684606
PM Bitsler Support: https://bitcointalk.org/index.php?action=profile;u=668840

[Bitcoinsummoner]

Maybe op's problem is the ip if he uses the ban ip maybe he can experience this type of issue..
But if you are not doing any fraud and you can give a proof maybe they can solve this issue for you.. 
There are some people are experience this long time ago and i think you can resolve this issue..
There are some case that some gamblers using the affiliate of 1st account and use it when making 2nd account that is why you are now having this issue..

[jon_mjay]

I have a valid proof about this, I have 2 accounts but I did not used them at the same time I created the other account just to hold my profits which is jon_bank but my main is jon_mjay where I'm depositing my hard earn earnings from my mining site. Now I just read the reply and here is the reply.

https://ibb.co/cmvZia

My proof of deposit

https://ibb.co/gPAybv

I will keep this thread updated..

[jon_mjay]

Bitsler username 2 accounts jon_mjay and jon_bank
Both account have been banned after I withdraw my profit from jon_bank account to my blockchain account. Any valid/good reason why? Right now I contacted the support and now waiting for the reply. The bitcoin I used is from my hard earn coins from mining so I seek a valid reason about this matter.  

Sorry to hear about your problems, but you do realise this is just a bitcoin forum? The users on this forum are not affiliated with either bitsler nor blockchain.info

Your best bet would be to contact their support dept (like you already did) and wait for their reply. If you don't like their reply, you can post all information (+ proofs) in the scam accusation of this forum, at least you can put a bit of pressure on an exchange by exposing them publicly.

 -- No I did not. I just click the forum at the bottom of bitsler website and assuming that it's their support forum or website.

Thanks for the advice though I'm still kinda new in crypto world so if anything really bad happen about my money I will freak out. Anyways I will do and try your advice in the future.

If they linked to this site, they probably have an announcement thread here or a user belonging to them, try looking for that?

EDIT: from a quick google search I could find no said announcement thread.

I just updated this thread so this will turn out to a service discussion as you advice.

[jon_mjay]

So, why did you have two accounts? You know that having multiple accounts is against the Bitsler TERMS AND CONDITIONS found at the bottom of the website and may result in both accounts banned, right?

"14.2 ATTENTION: Having more than 2 accounts is strictly forbidden(by person/IP/house/family). If you are found to be in violation of this rule all of your accounts will be blocked and any funds in them will be forfeited."

If I read those rules literally, the OP didn't make a mistake. He had 2 accounts, which is allowed, since more then 2 accounts is stricktly forbidden, and will lead to accounts being blocked.
So OP does have a valid point.

However, I am very sure that Bitsler does have good reasons to do this, so we should wait for their answer.

I saw their TOS, most of users at bitsler have multiple accounts too, and also there's a rule that 2 accounts can be used if you are allowed too. Now my question is why did they set this rules violating their TOS if it is FORBIDDEN?

TOS 2 accounts FORBIDDEN?

https://ibb.co/f6gtRv

Rule #6
https://ibb.co/fwsxKF

Oops.. you did not see that coming did you?  

[jhenfelipe]

By any chance, have you used both accounts in claiming through faucet (even once)? After reading the email sent to you, I ended up with this conclusion :  maybe you could have 2 accounts based on their terms (let's say like yours, 1 bank and 1 which you'll use to play), but you shouldn't use the faucet for both to not be identified as faucet farmer.

Anyway, accurate answer will always be from their support. Let's see how they will respond to your message.

TOS 2 accounts FORBIDDEN?

It's written more than 2 accounts
They have rains in the chat? Maybe that's the reason of rule no. 6. Anyway, why would anyone chat using both accounts at the same time in the first place?

[jon_mjay]

By any chance, have you used both accounts in claiming through faucet (even once)? After reading the email sent to you, I ended up with this conclusion :  maybe you could have 2 accounts based on their terms (let's say like yours, 1 bank and 1 which you'll use to play), but you shouldn't use the faucet for both to not be identified as faucet farmer.

Anyway, accurate answer will always be from their support. Let's see how they will respond to your message.

TOS 2 accounts FORBIDDEN?

It's written more than 2 accounts
They have rains in the chat? Maybe that's the reason of rule no. 6. Anyway, why would anyone chat using both accounts at the same time in the first place?

Where can I find that?
Claiming faucets on both accounts is prohibited?

I did not chat on both accounts at the same time either. Accusations without a proof is not considered at fault.

[Baryom]

Bitsler username 2 accounts jon_mjay and jon_bank
Both account have been banned after I withdraw my profit from jon_bank account to my blockchain account. Any valid/good reason why? Right now I contacted the support and now waiting for the reply. The bitcoin I used is from my hard earn coins from mining so I seek a valid reason about this matter.  

FYI. I did not used both accounts to farm from faucet, faucet always got bust after some time in fact I did not withdraw any profit from faucet. This is my first withdrawal. I deposited 0.003 bitcoin shown on this thread then run that for like 8 hours then the profits I earned will be transferred over to my other account jon_bank. Please take a look the image below. Thanks

I read their TOS 2 accounts is forbidden but there is a rule #6 that you can used 2 accounts if you are allowed too. So why did they put that 2 accounts is FORBIDDEN when they have some user's that can use 2 accounts? Don't make sense to me at all.  

After 12 hours they replied and this is their reply

https://ibb.co/cmvZia

My proof of deposit

https://ibb.co/gPAybv

Tips received this are the profits I earned (jon_bank's account)

https://ibb.co/hH53Rv

Tips sent (jon_bank's account)

https://ibb.co/m05gDa

Profit withdrawal (jon_bank's account)

https://ibb.co/jg2YRv

jon_mjay withdraw history

https://ibb.co/h7bMDa

jon_mjay ban status

https://ibb.co/gByJbv

jon_bank ban status

https://ibb.co/byTJbv

Bitsler TOS 2 accounts forbidden

https://ibb.co/f6gtRv

Rule #6

https://ibb.co/fwsxKF

I will keep this thread updated. ^^

Hello,

In less than 10 seconds I can find that you have AT LEAST 3 active accounts : jon_mjay  jon_bank MoneyMoneyM   And more when we are checking your other IP addresses. If you are using a VPN which has been used by abusers, don't complains about your faucet ban. If you are not using a VPN, then you have more than 20 active accounts.

14.2 ATTENTION: Having more than 2 accounts is strictly forbidden(by person/IP/house/family). If you are found to be in violation of this rule all of your accounts will be blocked and any funds in them will be forfeited.


Cheers,

[jon_mjay]

Bitsler username 2 accounts jon_mjay and jon_bank
Both account have been banned after I withdraw my profit from jon_bank account to my blockchain account. Any valid/good reason why? Right now I contacted the support and now waiting for the reply. The bitcoin I used is from my hard earn coins from mining so I seek a valid reason about this matter.  

FYI. I did not used both accounts to farm from faucet, faucet always got bust after some time in fact I did not withdraw any profit from faucet. This is my first withdrawal. I deposited 0.003 bitcoin shown on this thread then run that for like 8 hours then the profits I earned will be transferred over to my other account jon_bank. Please take a look the image below. Thanks

I read their TOS 2 accounts is forbidden but there is a rule #6 that you can used 2 accounts if you are allowed too. So why did they put that 2 accounts is FORBIDDEN when they have some user's that can use 2 accounts? Don't make sense to me at all.  

After 12 hours they replied and this is their reply

https://ibb.co/cmvZia

My proof of deposit

https://ibb.co/gPAybv

Tips received this are the profits I earned (jon_bank's account)

https://ibb.co/hH53Rv

Tips sent (jon_bank's account)

https://ibb.co/m05gDa

Profit withdrawal (jon_bank's account)

https://ibb.co/jg2YRv

jon_mjay withdraw history

https://ibb.co/h7bMDa

jon_mjay ban status

https://ibb.co/gByJbv

jon_bank ban status

https://ibb.co/byTJbv

Bitsler TOS 2 accounts forbidden

https://ibb.co/f6gtRv

Rule #6

https://ibb.co/fwsxKF

I will keep this thread updated. ^^

Hello,

In less than 10 seconds I can find that you have AT LEAST 3 active accounts : jon_mjay  jon_bank MoneyMoneyM   And more when we are checking your other IP addresses. If you are using a VPN which has been used by abusers, don't complains about your faucet ban. If you are not using a VPN, then you have more than 20 active accounts.

14.2 ATTENTION: Having more than 2 accounts is strictly forbidden(by person/IP/house/family). If you are found to be in violation of this rule all of your accounts will be blocked and any funds in them will be forfeited.


Cheers,

Do you have a proof that I am abusing the site? You do not know who you are messing mate. Just wait. Cheers!

[Baryom]

Bitsler username 2 accounts jon_mjay and jon_bank
Both account have been banned after I withdraw my profit from jon_bank account to my blockchain account. Any valid/good reason why? Right now I contacted the support and now waiting for the reply. The bitcoin I used is from my hard earn coins from mining so I seek a valid reason about this matter.  

FYI. I did not used both accounts to farm from faucet, faucet always got bust after some time in fact I did not withdraw any profit from faucet. This is my first withdrawal. I deposited 0.003 bitcoin shown on this thread then run that for like 8 hours then the profits I earned will be transferred over to my other account jon_bank. Please take a look the image below. Thanks

I read their TOS 2 accounts is forbidden but there is a rule #6 that you can used 2 accounts if you are allowed too. So why did they put that 2 accounts is FORBIDDEN when they have some user's that can use 2 accounts? Don't make sense to me at all.  

After 12 hours they replied and this is their reply

https://ibb.co/cmvZia

My proof of deposit

https://ibb.co/gPAybv

Tips received this are the profits I earned (jon_bank's account)

https://ibb.co/hH53Rv

Tips sent (jon_bank's account)

https://ibb.co/m05gDa

Profit withdrawal (jon_bank's account)

https://ibb.co/jg2YRv

jon_mjay withdraw history

https://ibb.co/h7bMDa

jon_mjay ban status

https://ibb.co/gByJbv

jon_bank ban status

https://ibb.co/byTJbv

Bitsler TOS 2 accounts forbidden

https://ibb.co/f6gtRv

Rule #6

https://ibb.co/fwsxKF

I will keep this thread updated. ^^

Hello,

In less than 10 seconds I can find that you have AT LEAST 3 active accounts : jon_mjay  jon_bank MoneyMoneyM  And more when we are checking your other IP addresses. If you are using a VPN which has been used by abusers, don't complains about your faucet ban. If you are not using a VPN, then you have more than 20 active accounts.

14.2 ATTENTION: Having more than 2 accounts is strictly forbidden(by person/IP/house/family). If you are found to be in violation of this rule all of your accounts will be blocked and any funds in them will be forfeited.


Cheers,

Do you have a proof that I am abusing the site? You do not know who you are messing mate. Just wait. Cheers!

Hello,

I have proofs that you didn't respect our rules (more than 2 active accounts). It is not a big deal. You just have to explain the case to our support and he will explain you the procedure to get back your accounts and balance.  Btw, I am not messing with you.  

PS: Gustavo sent you an email.

Cheers,

[jon_mjay]

Bitsler username 2 accounts jon_mjay and jon_bank
Both account have been banned after I withdraw my profit from jon_bank account to my blockchain account. Any valid/good reason why? Right now I contacted the support and now waiting for the reply. The bitcoin I used is from my hard earn coins from mining so I seek a valid reason about this matter.  

FYI. I did not used both accounts to farm from faucet, faucet always got bust after some time in fact I did not withdraw any profit from faucet. This is my first withdrawal. I deposited 0.003 bitcoin shown on this thread then run that for like 8 hours then the profits I earned will be transferred over to my other account jon_bank. Please take a look the image below. Thanks

I read their TOS 2 accounts is forbidden but there is a rule #6 that you can used 2 accounts if you are allowed too. So why did they put that 2 accounts is FORBIDDEN when they have some user's that can use 2 accounts? Don't make sense to me at all.  

After 12 hours they replied and this is their reply

https://ibb.co/cmvZia

My proof of deposit

https://ibb.co/gPAybv

Tips received this are the profits I earned (jon_bank's account)

https://ibb.co/hH53Rv

Tips sent (jon_bank's account)

https://ibb.co/m05gDa

Profit withdrawal (jon_bank's account)

https://ibb.co/jg2YRv

jon_mjay withdraw history

https://ibb.co/h7bMDa

jon_mjay ban status

https://ibb.co/gByJbv

jon_bank ban status

https://ibb.co/byTJbv

Bitsler TOS 2 accounts forbidden

https://ibb.co/f6gtRv

Rule #6

https://ibb.co/fwsxKF

I will keep this thread updated. ^^

Hello,

In less than 10 seconds I can find that you have AT LEAST 3 active accounts : jon_mjay  jon_bank MoneyMoneyM  And more when we are checking your other IP addresses. If you are using a VPN which has been used by abusers, don't complains about your faucet ban. If you are not using a VPN, then you have more than 20 active accounts.

14.2 ATTENTION: Having more than 2 accounts is strictly forbidden(by person/IP/house/family). If you are found to be in violation of this rule all of your accounts will be blocked and any funds in them will be forfeited.


Cheers,

Do you have a proof that I am abusing the site? You do not know who you are messing mate. Just wait. Cheers!

Hello,

I have proofs that you didn't respect our rules (more than 2 active accounts). It is not a big deal. You just have to explain the case to our support and he will explain you the procedure to get back your accounts and balance.  Btw, I am not messing with you.  

PS: Gustavo sent you an email.

Cheers,

You're accusing me abuser that I did not do. An example of a friendly support. 

[Baryom]

Bitsler username 2 accounts jon_mjay and jon_bank
Both account have been banned after I withdraw my profit from jon_bank account to my blockchain account. Any valid/good reason why? Right now I contacted the support and now waiting for the reply. The bitcoin I used is from my hard earn coins from mining so I seek a valid reason about this matter.  

FYI. I did not used both accounts to farm from faucet, faucet always got bust after some time in fact I did not withdraw any profit from faucet. This is my first withdrawal. I deposited 0.003 bitcoin shown on this thread then run that for like 8 hours then the profits I earned will be transferred over to my other account jon_bank. Please take a look the image below. Thanks

I read their TOS 2 accounts is forbidden but there is a rule #6 that you can used 2 accounts if you are allowed too. So why did they put that 2 accounts is FORBIDDEN when they have some user's that can use 2 accounts? Don't make sense to me at all.  

After 12 hours they replied and this is their reply

https://ibb.co/cmvZia

My proof of deposit

https://ibb.co/gPAybv

Tips received this are the profits I earned (jon_bank's account)

https://ibb.co/hH53Rv

Tips sent (jon_bank's account)

https://ibb.co/m05gDa

Profit withdrawal (jon_bank's account)

https://ibb.co/jg2YRv

jon_mjay withdraw history

https://ibb.co/h7bMDa

jon_mjay ban status

https://ibb.co/gByJbv

jon_bank ban status

https://ibb.co/byTJbv

Bitsler TOS 2 accounts forbidden

https://ibb.co/f6gtRv

Rule #6

https://ibb.co/fwsxKF

I will keep this thread updated. ^^

Hello,

In less than 10 seconds I can find that you have AT LEAST 3 active accounts : jon_mjay  jon_bank MoneyMoneyM  And more when we are checking your other IP addresses. If you are using a VPN which has been used by abusers, don't complains about your faucet ban. If you are not using a VPN, then you have more than 20 active accounts.

14.2 ATTENTION: Having more than 2 accounts is strictly forbidden(by person/IP/house/family). If you are found to be in violation of this rule all of your accounts will be blocked and any funds in them will be forfeited.


Cheers,

Do you have a proof that I am abusing the site? You do not know who you are messing mate. Just wait. Cheers!

Hello,

I have proofs that you didn't respect our rules (more than 2 active accounts). It is not a big deal. You just have to explain the case to our support and he will explain you the procedure to get back your accounts and balance.  Btw, I am not messing with you.  

PS: Gustavo sent you an email.

Cheers,

You're accusing me abuser that I did not do. An example of a friendly support. 

Hello again,

Sorry for that but one of your IP address is linked to a lot of abusing accounts. If it is just a VPN issue, I am sorry for that accusation.
By the way, we sent you an email 1 hour ago and we haven't received any replies. Could you check your email address please?

Cheers,