BITSTAMP deposit problem

[achilleos]

Guys, I also made $10K wire transfer on monday, but not credited yet. I sent them messages, but no reply.
Did your transfers funded?

Guys My problem was solved.
My Intermediary bank didnt let my transfer to go, unfortunately.
So It never arived to bitstamp's account.
Later on my message here, bitstamp payment department helped me very much (not very fast of cource )
I wanted to update my message here.
Have a good luck to everyone.

[1713294976]

1713294976

[1713294976]

1713294976

[1713294976]

1713294976

[Maxxt]

Guys, I also made $10K wire transfer on monday, but not credited yet. I sent them messages, but no reply.
Did your transfers funded?

Guys My problem was solved.
My Intermediary bank didnt let my transfer to go, unfortunately.
So It never arived to bitstamp's account.
Later on my message here, bitstamp payment department helped me very much (not very fast of cource )
I wanted to update my message here.
Have a good luck to everyone.

Thanks for update!
Who is representing Bitstamp on Bitcointalk? Is there a way to contact them here publicly?

[Maxxt]

Only from SEPA (European Union) Countries, I'm afraid.

 

[ziggy2]

quote :
"My Intermediary bank didnt let my transfer to go, unfortunately.
So It never arived to bitstamp's account."

In my case, Bistamp confirmed that they did receive my money. This was last thursday so one week ago... since then, not a word.

[Maxxt]

Today Bitstamp replied me on Twitter saying that they will look into it.
1 week waiting for the fiat deposit...

[ziggy2]

At last finally... today my money (SEPA transfer in Euro) was credited on my Bitstamp account.
Orders made on sept 10 and 11, and credited on Sept 21, this is definitely too long, espcially since I had no news or answers to my questions for the last seven days.

An interesting comparison : a SEPA bank deposit sent yesterday from the same bank, and of comparable amount, to Kraken, was credited ...today = 1 day only to credit my account. This is how it should work at Bitstamp also.

[achilleos]

Guys, I also made $10K wire transfer on monday, but not credited yet. I sent them messages, but no reply.
Did your transfers funded?

Guys My problem was solved.
My Intermediary bank didnt let my transfer to go, unfortunately.
So It never arived to bitstamp's account.
Later on my message here, bitstamp payment department helped me very much (not very fast of cource )
I wanted to update my message here.
Have a good luck to everyone.

Hi everybody,

I contacted to support both on support page and also on Twitter. Twitter definitely accelerates the processes.

I've just checked that I made 8 deposit funding to Bitstamp. 6 of them was credited to my account in the same day, just in couple of hours.
1 of them (it was on 23th August 2017) was credited 5 days later. They said intermediary bank problem.
But the last one was bounced back from Intermediary bank, as I wrote yesterday.

[Maxxt]

Guys, I also made $10K wire transfer on monday, but not credited yet. I sent them messages, but no reply.
Did your transfers funded?

Guys My problem was solved.
My Intermediary bank didnt let my transfer to go, unfortunately.
So It never arived to bitstamp's account.
Later on my message here, bitstamp payment department helped me very much (not very fast of cource )
I wanted to update my message here.
Have a good luck to everyone.

Hi everybody,

I contacted to support both on support page and also on Twitter. Twitter definitely accelerates the processes.

I've just checked that I made 8 deposit funding to Bitstamp. 6 of them was credited to my account in the same day, just in couple of hours.
1 of them (it was on 23th August 2017) was credited 5 days later. They said intermediary bank problem.
But the last one was bounced back from Intermediary bank, as I wrote yesterday.

I still like Bitstamp. Hope they solve this issue. I am a customer since 2013 (?) and made a number of deposits there and never had problems...

[Maxxt]

I have transfered few days ago ~20k 0 problems same day (excited about speed)
I did the same yesterday with over 50k, no deposit (USD)
Bank transfer done perfectly according to deposit data.
Second which is delayed was even made in earlier hours than first and still nothing.

Anyone know what's going on, do they have any special policy for "bigger" deposit transactions ?

By the way, their support sucks balls at least for me, many days for replies.....
Can anyone recommned good EU based BTC exchange?

Same problem since 14th of September. No answer from support.

Problem solved, deposit credited. Happy now