Blockchain.info stole from my wallet 175$

[freebutcaged]

as it turns out...

I sent out all my btc from blockchain wallet to another wallet because I got scared!
As soon as I sent it out... the amounts in RED changed to GREEN, but it still showed "SENT" in red (on the left)... so it was mixed up completely!
I re-logged and everything was back to normal! All the sends appear to have been a glitch, I assume because of the high volume of sell off today and yesterday! This does NOT give me a lot of confidence in this wallet.

How the fuck did you miss to mention that you sent out those transactions mate? I'm sure I would remembered  if I sent out 3 or more transactions

Myself, maybe you just wanted to throw a shitty accusation and then trying to take it back, not that claims made by newbies matter at all around here.

At OP, did they sign any contract with you when you first opened your web wallet using their service? even if they steal your coins it's your own fault to

Trust your coins with total strangers.

[ender63]

Hi,

My Blockchain.info account is empty this morning as well.

There's a new wallet in there I don't recognise; Befhan's Gruppe and my account balances are all zero.

There's no transaction history - the recent transaction history just displays a "loading" AJAX spinner.

Does anyone have a blockchain.info email address I can use to contact them?

[passwordnow]

as it turns out...

I sent out all my btc from blockchain wallet to another wallet because I got scared!
As soon as I sent it out... the amounts in RED changed to GREEN, but it still showed "SENT" in red (on the left)... so it was mixed up completely!
I re-logged and everything was back to normal! All the sends appear to have been a glitch, I assume because of the high volume of sell off today and yesterday! This does NOT give me a lot of confidence in this wallet.

Never experienced this thing with blockchain.info so they are experiencing some major glitches. Have you ever reported it to them? Just don't store your bitcoins on web wallets as it is not safe, make sure that you have a safe place to put your bitcoins like electrum that's been trusted for desktop wallet users.

[PX-Z]

Hi,

My Blockchain.info account is empty this morning as well.

There's a new wallet in there I don't recognise; Befhan's Gruppe and my account balances are all zero.

There's no transaction history - the recent transaction history just displays a "loading" AJAX spinner.

Does anyone have a blockchain.info email address I can use to contact them?

If you are trying to get in touch the blockchain's support you can message them using their social media accounts, twitter and facebook
https://twitter.com/blockchain
https://web.facebook.com/blockchain

[AllisGood]

in order to avoid misunderstanding it would be nice if you please more clarified, could be your onlines wallet personal key including the pasword already known by hackers? as we know blockchain can be trusted but we can not deny the security problems onlines wallets  any time can be penetrated by hacker.

[Patatas]

I woke up on the morning and see -175$ ..
i ran malware byte and found 0 viruses.
no one could know my password.


beware of this site. terrible day for me.

In my 2 years of experience wit the blockchain.info wallet,I don't think they would do anything like  that.Of course unless your account has been hacked (not just the account but your computer).It is very easy to know your password if have a keylogger in your computer.Had you download a back-up of your private keys on your local machine ?

[maeusi]

OP didn't answer anymore, so it seems, his problem was solved.
Generally the most issues at web wallets lay not in viruses or similar, but in bad password managing. Use other sites with same password, not using 2FA or using weak passwords.

[janedt]

I woke up on the morning and see -175$ ..
i ran malware byte and found 0 viruses.
no one could know my password.


beware of this site. terrible day for me.

Are you sure is it because blockchain.info wallet ? Blockchain wallet never do that, i'm sure about that. I think its come from your side, maybe you open a phising site of blockchain.info, not the real one. I'm also blockchain wallet user and i never had problems like that. Could you tell us your bitcoin address ?

[jtipt]

I woke up on the morning and see -175$ ..
i ran malware byte and found 0 viruses.
no one could know my password.


beware of this site. terrible day for me.

Are you sure is it because blockchain.info wallet ? Blockchain wallet never do that, i'm sure about that. I think its come from your side, maybe you open a phising site of blockchain.info, not the real one. I'm also blockchain wallet user and i never had problems like that. Could you tell us your bitcoin address ?

This issue was already solved.

as it turns out...

I sent out all my btc from blockchain wallet to another wallet because I got scared!
As soon as I sent it out... the amounts in RED changed to GREEN, but it still showed "SENT" in red (on the left)... so it was mixed up completely!
I re-logged and everything was back to normal! All the sends appear to have been a glitch, I assume because of the high volume of sell off today and yesterday! This does NOT give me a lot of confidence in this wallet.

Have an habit of reading the previous replies before you post on the topic.

[thesmallgod]

I woke up on the morning and see -175$ ..
i ran malware byte and found 0 viruses.
no one could know my password.


beware of this site. terrible day for me.

this is so painful sorry for your lost

[naidray]

I woke up on the morning and see -175$ ..
i ran malware byte and found 0 viruses.
no one could know my password.


beware of this site. terrible day for me.

Seriously? And you are blaming blockchain.info for that? Firstly, how secured is your wallet. Do you have a strong password and is 2FA even enabled? Also, do you even trust the antivirus on your system or it is just one of those free antiviruses that detects nothing you are using. You should know that any loophole in your PC or browser with a malware present can easily zap all you have, so question your own security first.

[Slow death]

I woke up on the morning and see -175$ ..
i ran malware byte and found 0 viruses.
no one could know my password.


beware of this site. terrible day for me.

Are you sure is it because blockchain.info wallet ? Blockchain wallet never do that, i'm sure about that. I think its come from your side, maybe you open a phising site of blockchain.info, not the real one. I'm also blockchain wallet user and i never had problems like that. Could you tell us your bitcoin address ?

This issue was already solved.

I was scared when I saw this thread and this OP, is the kind of guy that makes me angry, he create a thread and exposes a problem and then does not say if the problem was solved and how it was solved, it simply disappeared

[Koadharber]

I woke up on the morning and see -175$ ..
i ran malware byte and found 0 viruses.
no one could know my password.


beware of this site. terrible day for me.

Are you sure is it because blockchain.info wallet ? Blockchain wallet never do that, i'm sure about that. I think its come from your side, maybe you open a phising site of blockchain.info, not the real one. I'm also blockchain wallet user and i never had problems like that. Could you tell us your bitcoin address ?

This issue was already solved.

I was scared when I saw this thread and this OP, is the kind of guy that makes me angry, he create a thread and exposes a problem and then does not say if the problem was solved and how it was solved, it simply disappeared

Dont be shocked. This thing do normally happen on this forum on which op wont really tend to say if the issue have been resolved or not.If it was resolved already he wont really bother to post on whats the actual reason why this thing happen.

[spngebob]

I've been using that wallet for year and a half and I have never had problem with it.
As far as I know wallets don't steal your balance, people do.
So my guess is probably you had keylogger in the past(or maybe you still do and antivirus can't recognize it).

[super5star]

The site is known, reputable and even though It's never recommended to store your bitcoins in an online wallet, they remain a legit service. The funds can't simply disappear, transactions are recorded in the blockchain so If you check the address where your funds were, you will see to what address they were sent exactly and also, blockchain.info don't store the passwords in their database so they can't get to it, scanning your system means nothing, malwares today can be undetectable.

I really wonder! I have been using this website for over 2 years with no issue. I am very sure, his PC was not safe and at least he should have known better than trying to destroy blockchain's reputation for his own mistakes. How are we even sure of his claim? negative amount? How is that even possible?

[n691309]

Hi,

My Blockchain.info account is empty this morning as well.

There's a new wallet in there I don't recognise; Befhan's Gruppe and my account balances are all zero.

There's no transaction history - the recent transaction history just displays a "loading" AJAX spinner.

Does anyone have a blockchain.info email address I can use to contact them?

I don’t understand. Are some people being paid to come here on this forum, open a newbie account and try to destroy blockchain's reputation they have built over the years? If any newbie is experiencing any issue, I believe there are lots of courses on usable security on the web. Maybe they should take a cue.

[Taki]

that's your wallet's fault. ??
probably not ,, and maybe you got a trojan virus
because such viruses can not be detected by us ,,
and your keylogger could be hacked, so hackers can steal your password
so start now beware

I also believe that was a virus and hacking. Don't blame the site.
That could happen with anyone of us actually. I am planning to install my hardware wallet onmy laptop and that's it. I am going to use the laptop only for deposited and withdrawing. Everything for to become clear from danger of the Internet in the mining of different viruses and hacking. I plan to use my home computer for commenting and social networks and the net surfing generally, and will be protected clear place. I think such strategy is going to work for protection of my founds.