Bitcoin Forum
April 23, 2024, 10:00:34 PM *
News: Latest Bitcoin Core release: 27.0 [Torrent]
 
   Home   Help Search Login Register More  
Pages: [1] 2 3 4 »  All
  Print  
Author Topic: My account request was rejected by MtGox - what should I do?  (Read 7863 times)
imperi (OP)
Full Member
***
Offline Offline

Activity: 196
Merit: 101


View Profile
June 24, 2011, 02:13:41 AM
 #1

I provided my password and dwolla account. My password was strong in the first place so I don't understand why it didn't go through. I doubt I mistyped either. Any idea what I should do here? I put in a new request with my ip.

(edit: Not trolling this time)
According to NIST and ECRYPT II, the cryptographic algorithms used in Bitcoin are expected to be strong until at least 2030. (After that, it will not be too difficult to transition to different algorithms.)
Advertised sites are not endorsed by the Bitcoin Forum. They may be unsafe, untrustworthy, or illegal in your jurisdiction.
1713909634
Hero Member
*
Offline Offline

Posts: 1713909634

View Profile Personal Message (Offline)

Ignore
1713909634
Reply with quote  #2

1713909634
Report to moderator
Dirt Rider
Member
**
Offline Offline

Activity: 111
Merit: 10


View Profile
June 24, 2011, 02:15:33 AM
 #2

7
jimrandomh
Newbie
*
Offline Offline

Activity: 43
Merit: 0


View Profile
June 24, 2011, 02:17:46 AM
 #3

My recovery request was rejected too; it had the same information in it (strong password and my Dwolla ID). The text on the recovery page indicated that no extra information would be needed if the password was strong, so I didn't add any more.

I have added additional information to the request (approximate balance, and the original deposit method), and resubmitted. However, I'm more than a little freaked out by this, and really don't want my account to still be frozen when trading opens.
Dirt Rider
Member
**
Offline Offline

Activity: 111
Merit: 10


View Profile
June 24, 2011, 02:18:39 AM
 #4

Define string strong password.
imperi (OP)
Full Member
***
Offline Offline

Activity: 196
Merit: 101


View Profile
June 24, 2011, 02:18:59 AM
 #5

My recovery request was rejected too; it had the same information in it (strong password and my Dwolla ID). The text on the recovery page indicated that no extra information would be needed if the password was strong, so I didn't add any more.

I have added additional information to the request (approximate balance, and the original deposit method), and resubmitted. However, I'm more than a little freaked out by this, and really don't want my account to still be frozen when trading opens.

I'm pretty freaked out too. I've never had anything like this happen to me in my entire life.
imperi (OP)
Full Member
***
Offline Offline

Activity: 196
Merit: 101


View Profile
June 24, 2011, 02:19:49 AM
 #6

Define string password.

11 characters, mixed case alpha-numeric, no dictionary words. Not the strongest but still strong in my opinion.
TriumVir
Newbie
*
Offline Offline

Activity: 56
Merit: 0


View Profile
June 24, 2011, 02:20:47 AM
 #7

However, I'm more than a little freaked out by this, and really don't want my account to still be frozen when trading opens.

Frozen? That's the least of your concerns. How do you know they haven't awarded your account to someone else?
Dirt Rider
Member
**
Offline Offline

Activity: 111
Merit: 10


View Profile
June 24, 2011, 02:23:26 AM
 #8

11 characters, mixed case alpha-numeric, no dictionary words. Not the strongest but still strong in my opinion.

Perhaps not "strong" in Mt Gox's opinion?
jimrandomh
Newbie
*
Offline Offline

Activity: 43
Merit: 0


View Profile
June 24, 2011, 02:24:06 AM
 #9

My password was output from "pwgen 24": 24 chars upper+lower+digits, no dictionary words.
dserrano5
Legendary
*
Offline Offline

Activity: 1974
Merit: 1029



View Profile
June 24, 2011, 02:25:01 AM
 #10

Probably not strong—it lacks special characters. But then, why did the claim page allow it?
Dirt Rider
Member
**
Offline Offline

Activity: 111
Merit: 10


View Profile
June 24, 2011, 02:25:42 AM
 #11

I recently changed my Gox password to a 20 char random string with lower, upper, numeric and special chars.  I haven't received any rejection notice.
Dirt Rider
Member
**
Offline Offline

Activity: 111
Merit: 10


View Profile
June 24, 2011, 02:27:16 AM
 #12

My password was output from "pwgen 24": 24 chars upper+lower+digits, no dictionary words.

Ok I would call that strong- by today's standards anyway - 10 years from now we will be calling 128 char password weak I think.
imperi (OP)
Full Member
***
Offline Offline

Activity: 196
Merit: 101


View Profile
June 24, 2011, 02:29:14 AM
 #13

Probably not strong—it lacks special characters. But then, why did the claim page allow it?

I am referring to my original password that I gave as proof that it's my account. My new password is longer than 11 chars.
Slowpok3
Full Member
***
Offline Offline

Activity: 287
Merit: 100


View Profile
June 24, 2011, 02:32:53 AM
 #14

Well at least you're actually getting feedback from your applications...

I sent the Step 1/2: Identify your account application and it says an email was sent out.. but my inbox has not received any emails..
trentzb
Sr. Member
****
Offline Offline

Activity: 406
Merit: 251


View Profile
June 24, 2011, 02:33:48 AM
 #15

Define string password.

11 characters, mixed case alpha-numeric, no dictionary words. Not the strongest but still strong in my opinion.

Not anymore.


I am referring to my original password that I gave as proof that it's my account. My new password is longer than 11 chars.

And again, not anymore.
irishmick
Full Member
***
Offline Offline

Activity: 134
Merit: 100


View Profile
June 24, 2011, 02:36:29 AM
 #16

My question was how are they defining "Strong" passwords? Are they actually trying to crack the resultant hash in x number of sec/min or are they simply viewing it plaintext to see if it meets their requirements? I'd hate to think it's the latter... and don't call me a troll I'm just curious.

My new pwd at their site is 25+ characters and all manner of bullshit symbols...

http://doge.crypto49er.com:9555         http://doge-eu.crypto49er.com:9555
Pool donations: DTPgwgDvyDL3vcnJFf33nkhBm6o2ZxVT6G
proudhon
Legendary
*
Offline Offline

Activity: 2198
Merit: 1311



View Profile
June 24, 2011, 02:39:10 AM
 #17

This doesn't make me feel good.  I thought my strong password would be enough for me to claim my account so I didn't offer any other information.  Shit, I spent a decent amount on the bitcoins stuck in MtGox.

Bitcoin Fact: the price of bitcoin will not be greater than $70k for more than 25 consecutive days at any point in the rest of recorded human history.
Valalvax
Sr. Member
****
Offline Offline

Activity: 437
Merit: 250


View Profile
June 24, 2011, 02:41:57 AM
 #18

I didn't provide my Dwolla account, mainly because I knew I didn't want to have to send money to Dwolla to send it to MtGox to verify...
swusc2
Sr. Member
****
Offline Offline

Activity: 304
Merit: 250


Do your part for Bitcoin!


View Profile
June 24, 2011, 02:45:50 AM
 #19

So lets see if I have this straight:

1) Everyone complains how easily MtGox got hacked.

2) Everyone is trying to claim their account back with least possible information possible.

Conclusion: Facepalm

Impress your friends! Buy a bitcoin keychain!
http://forum.bitcoin.org/index.php?topic=30799.0
imperi (OP)
Full Member
***
Offline Offline

Activity: 196
Merit: 101


View Profile
June 24, 2011, 02:47:40 AM
 #20

So lets see if I have this straight:

1) Everyone complains how easily MtGox got hacked.

2) Everyone is trying to claim their account back with least possible information possible.

Conclusion: Facepalm

My original password, email, and dwolla account number should be good enough, don't you think? I was at work when I submitted the request so I didn't have my home IP.
Pages: [1] 2 3 4 »  All
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF 1.1.19 | SMF © 2006-2009, Simple Machines Valid XHTML 1.0! Valid CSS!