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myself
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del
June 24, 2011, 10:19:24 AM
 #1

del
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ploum
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June 24, 2011, 10:26:57 AM
 #2

I have exactly the same problem.

But bank account infos are not something really private. And it might have been stored in the database. As such, there's no information I could give to MtGox that isn't public.

Might also be that I've changed my password on MtGox before the hack. I was thinking about it and always assumed that I tried but that it didn't worked (bug on MtGox). What if it finally worked? How can I proove that I'm the one requesting the account?

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RedLine888
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June 24, 2011, 11:12:57 AM
 #3

another rejected request Cry though I provided LR account number and exact BTC balance.

Today I reapplied. Provided the same info plus IP and last trade info also had signed up to Mt.Gox Support Desk and wrote them an e-mail providing a .pdf file of my e-mailing history with Mt.Gox admin containing the request for withdraw limit increasement and the pics of my passport.

Will feedback on the results!

Good luck to all of us!

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June 24, 2011, 11:35:38 AM
 #4

I provided my withdraw account details, my static IP and my account balance (rough). I had no problems.

Did you try to contact them? I opened a ticket and i got an answer within few hours.

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June 24, 2011, 11:49:19 AM
 #5

Well, I finally got accepted. Don't know what changed because I didn't provide more informations except saying I was not sure of my balance and giving a range instead of a number. Seems that it was enough.

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June 24, 2011, 11:55:55 AM
 #6

Weird, I provided a guestimate of my remaining BTC and $ and LR account history transactions.

Was accepted, no hassles?

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June 25, 2011, 07:21:51 AM
 #7

Yep! They restored it Grin

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