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Author Topic: what happen to my money  (Read 66 times)
luis2703
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March 02, 2018, 03:43:26 PM
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hello on 02/28/2018 11:50 pm i requested a withdrawal of money from my wallet from uphold to a bitcoin wallet which withdraws leaving my portfolio at zero, apparently in the blockchain all transactions were completed , my question is, how can I do now, the money will be returned? Can I go back to my wallet? How long will it take and if so, please help me what to do?


https://blockchain.info/tx/64faf4c159fcfa2a9d14e8769f8697ab4f36c1c2dfb4aaf3627cc98afe4901b9 this is the transaction


 and my wallet is: 14Pk4cab2xrMAhFWoWQbnN8FbN2e8QEVeu

please help me

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mjglqw
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March 02, 2018, 03:49:34 PM
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Can you explain once more? but clearly?

So you withdrawn your bitcoin from uphold(uphold.com?) to "a bitcoin wallet". What bitcoin wallet did you withdraw your funds to specifically? As it looks like the funds didn't move to the right address(to the wallet address you provided on the bottom of your post).

Please be more specific with the information you're providing. And NO, bitcoins can't be returned/refunded unless you send them back manually.

luis2703
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March 02, 2018, 03:54:28 PM
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y send it from my uphold card/wallet to my airtm bitcoin adress 14Pk4cab2xrMAhFWoWQbnN8FbN2e8QEVeu and its still not reflected to my balance since 2 days, i am not veryrelated to blockchain's information so i would like you to help me with this causes its the exact same adress i have on airtm as a funding adress
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March 02, 2018, 04:01:38 PM
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y send it from my uphold card/wallet to my airtm bitcoin adress 14Pk4cab2xrMAhFWoWQbnN8FbN2e8QEVeu and its still not reflected to my balance since 2 days, i am not veryrelated to blockchain's information so i would like you to help me with this causes its the exact same adress i have on airtm as a funding adress


Based on the data[1] on the wallet address you provided:

Looks like you received BTC0.04818074 on 2018-03-01 04:27:08 and moved the same amount of BTC to another address on 2018-03-01 04:58:41; both transactions approximately 30 minutes apart. Was BTC0.04818074 the right amount? Was it you who moved the funds out to another address?


[1] https://blockchain.info/address/14Pk4cab2xrMAhFWoWQbnN8FbN2e8QEVeu

luis2703
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March 02, 2018, 04:07:20 PM
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no i just waited till next day
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March 02, 2018, 04:09:46 PM
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y send it from my uphold card/wallet to my airtm bitcoin adress 14Pk4cab2xrMAhFWoWQbnN8FbN2e8QEVeu and its still not reflected to my balance since 2 days, i am not veryrelated to blockchain's information so i would like you to help me with this causes its the exact same adress i have on airtm as a funding adress
That wallet did received some BTC (0.04818074) yesterday so you should've seen the funds, but the BTC were moved to another wallet so that's why you don't see any coins. The issue seems to be with your Airtm account/wallet. And just so you know, transactions on the Bitcoin network are irreversible and can't be canceled.
luis2703
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March 02, 2018, 04:14:05 PM
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wtf? but i never got any notification that i received any amount or if so that was not reflected on my dashboard, if someone could acces to my wallet and move the btc to another one, it should have been reflected on the movements statement right?
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March 02, 2018, 04:21:11 PM
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y send it from my uphold card/wallet to my airtm bitcoin adress 14Pk4cab2xrMAhFWoWQbnN8FbN2e8QEVeu and its still not reflected to my balance since 2 days, i am not veryrelated to blockchain's information so i would like you to help me with this causes its the exact same adress i have on airtm as a funding adress

Uphold did their job and withdrawal was successful. Transaction got confirmed long time ago.

I'm not familiar with "airtm" and don't know whether they are legit, but (assuming all the info you provided is correct) they have received your deposit - therefore you should contact them with your tx id and ask why it hasn't been credited to your account yet.

wtf? but i never got any notification that i received any amount or if so that was not reflected on my dashboard, if someone could acces to my wallet and move the btc to another one, it should have been reflected on the movements statement right?

Don't panic about exchange moving funds between different wallets. Sending to deposit address means that exchange (airtm) should credit your account with the same amount of btc, but it's perfectly normal that the funds are moved (either to cold storage or as withdrawals to other users).

luis2703
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March 02, 2018, 04:29:30 PM
 #9

ok thank you so much for helping me no i am goin to caontact airtm support so they can help me
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