Minerwarez official Canaan Distributor

[gurugarzah]

I just picked up 40 more units from my unofficial dealer today. He has the units in hand you hand him the money and load up the miners.

Well, does your unofficial dealer want to sell more?

[1714033640]

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[1714033640]

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[Steamtyme]

I just picked up 40 more units from my unofficial dealer today. He has the units in hand you hand him the money and load up the miners.

Well, does your unofficial dealer want to sell more?

Who? How long does it take to get your hands on them and for how much?

You guys are all getting off topic, please limit conversation to Minerwarez and their service and products.

Also be wary of this random offer like Mdude77 said these units are sold out everywhere, the last units available sold out in minutes through an official distributor.

Use Escrow, take precautions, if you do plan on selling items, move your post to the marketplace.

[gurugarzah]

I just picked up 40 more units from my unofficial dealer today. He has the units in hand you hand him the money and load up the miners.

Well, does your unofficial dealer want to sell more?

Who? How long does it take to get your hands on them and for how much?

You guys are all getting off topic, please limit conversation to Minerwarez and their service and products.

Also be wary of this random offer like Mdude77 said these units are sold out everywhere, the last units available sold out in minutes through an official distributor.

Use Escrow, take precautions, if you do plan on selling items, move your post to the marketplace.

Ok, noted. I got carried away.

I’ll keep this post on topic.

Ugh! I haven’t heard anything since the 19th of December.
I wish they would tell us what happened, what the delay is, how long it’s actually going to be.

So everyone on the November shipping date got there’s?

I ordered the December 5th shipping.

But at this point they don’t have a solid date.

[gurugarzah]

Here is the verbiage below from this link on Canaan’s website titled “821 Announcment”

https://canaan.io/821annoucement/

“
Avalon 741 is end of life: the last batch is being produced and is promised to customers/distributors who will receiving their final shipments shortly.

Avalon 761, our solution with integrated PSU  is likewise End of Life. The last batch is being built and will ship out in early Jan.

“

To me this means I should get my miners soon as I ordered the 741’s from Minerwarez on October 25th.

[Steamtyme]

Not exactly, while the 741's are end of life, they were still taking the pre-orders for the last amounts of stock to clean up the production line. I didn't have any orders in for the December batches. Who are you talking to at Minerwarez? If you are still getting no answers to new emails you might want to email Canaan to escalate the situation a little. You can look for Steven Mosher in the main Avalon thread, he is the Canaan Rep who pops on the forum from time to time.

[gurugarzah]

Not exactly, while the 741's are end of life, they were still taking the pre-orders for the last amounts of stock to clean up the production line. I didn't have any orders in for the December batches. Who are you talking to at Minerwarez? If you are still getting no answers to new emails you might want to email Canaan to escalate the situation a little. You can look for Steven Mosher in the main Avalon thread, he is the Canaan Rep who pops on the forum from time to time.

I wish I could say who I’m talking to, but the only email or contact I have for them is sales@minerwarez.com

They’ve stated they don’t have a solid date yet. They were for the December 5th batch.

But how does this statement mean anything different.

“Avalon 741 is end of life: the last batch is being produced and is promised to customers/distributors who will receiving their final shipments shortly.”

[gurugarzah]

Not exactly, while the 741's are end of life, they were still taking the pre-orders for the last amounts of stock to clean up the production line. I didn't have any orders in for the December batches. Who are you talking to at Minerwarez? If you are still getting no answers to new emails you might want to email Canaan to escalate the situation a little. You can look for Steven Mosher in the main Avalon thread, he is the Canaan Rep who pops on the forum from time to time.

So, if they were taking pre-orders for the last amount of stock, how can they be delayed? By four weeks almost?

[Steamtyme]

I don't know, they did say that there were issues with shipment delays but that was in November, so I would follow my previous advice and contact them or Canaan with your order number. Continuing to post essentially the same question won't get you anywhere. They do not monitor this thread.

[gurugarzah]

I don't know, they did say that there were issues with shipment delays but that was in November, so I would follow my previous advice and contact them or Canaan with your order number. Continuing to post essentially the same question won't get you anywhere. They do not monitor this thread.

I hear you man, I did as you advised. I just don’t want minerwarez to cancel my order as they’ve stated they have the right to do so.

[devonlambert]

Has minerwarez confirmed their stance on the Avalon 821?

Blokforge has been very vocal but we haven’t heard a word from minerwarez, even though they were the first US distributor.

[Didley1JT]

Has minerwarez confirmed their stance on the Avalon 821?

Blokforge has been very vocal but we haven’t heard a word from minerwarez, even though they were the first US distributor.

I ordered two 741s from them back in September/October and received them with no problem. Since then... it seems people are having issues and not hearing back. I'm a bit wary of minerwarez at the moment, but BlokForge has been outstanding in terms of communication and transparency.

Don't get me wrong, if I see MinerWarez process and fulfill all their outstanding orders, I'll be happy to do business with them again.

[gurugarzah]

Has minerwarez confirmed their stance on the Avalon 821?

Blokforge has been very vocal but we haven’t heard a word from minerwarez, even though they were the first US distributor.

I ordered two 741s from them back in September/October and received them with no problem. Since then... it seems people are having issues and not hearing back. I'm a bit wary of minerwarez at the moment, but BlokForge has been outstanding in terms of communication and transparency.

Don't get me wrong, if I see MinerWarez process and fulfill all their outstanding orders, I'll be happy to do business with them again.

Minerwarez and / or Canaan has oversold the 741s. I’ve ordered 6 of them on October 25th and all I’ve got is 3 emails about delays then after they’ve held my money for 70 days they want to give me a “deal on some 821s”


And wait another 3 months. I am so disappointed in Minerwarez. And Canaan.

[mdude77]

Minerwarez and / or Canaan has oversold the 741s. I’ve ordered 6 of them on October 25th and all I’ve got is 3 emails about delays then after they’ve held my money for 70 days they want to give me a “deal on some 821s”

And wait another 3 months. I am so disappointed in Minerwarez. And Canaan.

I would place the blame squarely on Canaan.  They did the same thing a number of months back before they had official resellers.  It took them a month to tell me they oversold and can no longer ship small quantities and could not fill my orders.  Fortunately I hadn't paid for them yet.

M

[gurugarzah]

Minerwarez and / or Canaan has oversold the 741s. I’ve ordered 6 of them on October 25th and all I’ve got is 3 emails about delays then after they’ve held my money for 70 days they want to give me a “deal on some 821s”

And wait another 3 months. I am so disappointed in Minerwarez. And Canaan.

I would place the blame squarely on Canaan.  They did the same thing a number of months back before they had official resellers.  It took them a month to tell me they oversold and can no longer ship small quantities and could not fill my orders.  Fortunately I hadn't paid for them yet.

M

If they can’t fill an order of 6 I doubt they can support their 90 day warranty. This is extremely bad for Canaan.

[score1more]

Minerwarez and / or Canaan has oversold the 741s. I’ve ordered 6 of them on October 25th and all I’ve got is 3 emails about delays then after they’ve held my money for 70 days they want to give me a “deal on some 821s”


And wait another 3 months. I am so disappointed in Minerwarez. And Canaan.

Dang, that sounds awfully familiar to the old BFL - pay a slight fee and get a new product they're developing.

Get a refund.

[gurugarzah]

Minerwarez and / or Canaan has oversold the 741s. I’ve ordered 6 of them on October 25th and all I’ve got is 3 emails about delays then after they’ve held my money for 70 days they want to give me a “deal on some 821s”


And wait another 3 months. I am so disappointed in Minerwarez. And Canaan.

Dang, that sounds awfully familiar to the old BFL - pay a slight fee and get a new product they're developing.

Get a refund.

I may have to, but, being an investor other than losing completely the worst thing I can do is let them sit on my money for 70 days for nothing.

[HagssFIN]

@gurugarzah

Send a personal message to Steven Mosher, Head Of Global Marketing & Sales at Canaan Creative.

He is here at the forum.

Maybe he'll be able to help you on the situation.

https://bitcointalk.org/index.php?action=profile;u=987609

[gurugarzah]

@gurugarzah

Send a personal message to Steven Mosher, Head Of Global Marketing & Sales at Canaan Creative.

He is here at the forum.

Maybe he'll be able to help you on the situation.

https://bitcointalk.org/index.php?action=profile;u=987609

*Edit* oh PM ok got it thanks *Edit*

 Thus far I’ve sent Steve Mosher 3 emails! It’s been since last Wednesday I believe. So he still has ample time to respond.

But I haven’t heard back from him yet.

But thanks man! I really believe they’re going to help.

[HagssFIN]

He has been very helpful in several issue cases here at the forum so far.

[mdude77]

Minerwarez and / or Canaan has oversold the 741s. I’ve ordered 6 of them on October 25th and all I’ve got is 3 emails about delays then after they’ve held my money for 70 days they want to give me a “deal on some 821s”

And wait another 3 months. I am so disappointed in Minerwarez. And Canaan.

I would place the blame squarely on Canaan.  They did the same thing a number of months back before they had official resellers.  It took them a month to tell me they oversold and can no longer ship small quantities and could not fill my orders.  Fortunately I hadn't paid for them yet.

M

If they can’t fill an order of 6 I doubt they can support their 90 day warranty. This is extremely bad for Canaan.

I was wondering about this too.

M