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Author Topic: SafeDICE.com ★ Bitcoin Dice ★ Monero ★ 0.5% Edge ★ Fast Cashout ★ Since 2014  (Read 253694 times)
SyGambler
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August 18, 2018, 01:48:13 AM
 #3921

Can anyone help me out please? I had 0.155 btc and i put 0.14 btc to roll on below 79.95 and the page got stuck cause it wasnt rolling and then I changed the bet to 0 and clicked on roll again and it rolled a 20 something which means if the bet went through i would have won but now i have 0.015 btc left. My 0.14 btc bet wasn't registered but was taken out of my account.

it's weird if this is actually the case , can you post a screenshot of your last bets and a screenshot of your deposit and withdrawal history ?
SD isn't that much active here , so you would be doing better trying to reach out for their support
most likely the stuck bet was lost , but it makes no sense for not showing it in your bets history

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Flixxxer
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August 19, 2018, 08:09:57 AM
 #3922

Hi, I need help from Safedice’s support. I can’t login anymore because I didn’t set a password. Anyone know how I can reach their support? Thanks
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August 19, 2018, 09:26:45 AM
 #3923

Hi, I need help from Safedice’s support. I can’t login anymore because I didn’t set a password. Anyone know how I can reach their support? Thanks


Send them an email to safedice@protonmail.ch, as stated in OP:

Need Help/Support?
In the case that you may need assistance while playing at SafeDice, we’re here to help! Please send an email to safedice@protonmail.ch with details of your support inquiry - For the quickest turnaround times, please be sure to include ALL necessary information about your support issue/request. Furthermore, feel free to check out our FAQ for answers to general questions regarding the site and its features.

From what I've seen support is slow at times, but usually able to help.

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August 19, 2018, 09:34:03 AM
 #3924

Thx, just sent them a mail
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August 19, 2018, 02:18:29 PM
 #3925

Can anyone help me out please? I had 0.155 btc and i put 0.14 btc to roll on below 79.95 and the page got stuck cause it wasnt rolling and then I changed the bet to 0 and clicked on roll again and it rolled a 20 something which means if the bet went through i would have won but now i have 0.015 btc left. My 0.14 btc bet wasn't registered but was taken out of my account.

it's weird if this is actually the case , can you post a screenshot of your last bets and a screenshot of your deposit and withdrawal history ?
SD isn't that much active here , so you would be doing better trying to reach out for their support
most likely the stuck bet was lost , but it makes no sense for not showing it in your bets history

Looking at his 3 posts, all of them are complaining about safedice but this one is probably the most serious one as big amount is involved although he did not even put any proofs to show that what he say is true. Its been 2 days since the post but he is not coming back yet to clarify, maybe his issue has been fixed already.

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August 20, 2018, 10:01:48 AM
 #3926

Can anyone help me out please? I had 0.155 btc and i put 0.14 btc to roll on below 79.95 and the page got stuck cause it wasnt rolling and then I changed the bet to 0 and clicked on roll again and it rolled a 20 something which means if the bet went through i would have won but now i have 0.015 btc left. My 0.14 btc bet wasn't registered but was taken out of my account.

it's weird if this is actually the case , can you post a screenshot of your last bets and a screenshot of your deposit and withdrawal history ?
SD isn't that much active here , so you would be doing better trying to reach out for their support
most likely the stuck bet was lost , but it makes no sense for not showing it in your bets history

Looking at his 3 posts, all of them are complaining about safedice but this one is probably the most serious one as big amount is involved although he did not even put any proofs to show that what he say is true. Its been 2 days since the post but he is not coming back yet to clarify, maybe his issue has been fixed already.

I do not think it has been fixed since there is no clarify from him, usually every issue which involved big amount of money will be asked to clarify on thread to make sure that SafeDice do not cheat on them. But yet this issue is keep on happening here again and again without having some solution from their support team. I know they always fix this but to think that they lack of support team, they should increase it so everything can be fixed faster

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August 20, 2018, 11:34:59 AM
 #3927

It’s day +1 since I sent a mail, no reply yet. There is 0.1 btc on my balance which is invested. Will keep you guys informed.
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