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Author Topic: ★ BITCOINRUSH CASINO AND SPORTSBOOK EST. 2013 ★  (Read 191024 times)
najhad
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October 31, 2017, 11:38:51 PM
 #1841

Hi, I have been playing in this casino since 4 months ago and I like it very much,but today I have an issue with withdrawal,all my withdraws used to be done by 4 hours tops,but today it says contact support,I dont know how to get in touch with them,any suggestions?

So, have you contacted support?

As you can imagine, this forum isn't the method to get a hold of the support team.
I don’t know how to contact them, there is no ticket or support option inside the web site,how should I contact them?
1540067826
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casinobitco
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October 31, 2017, 11:42:34 PM
 #1842

Hi, I have been playing in this casino since 4 months ago and I like it very much,but today I have an issue with withdrawal,all my withdraws used to be done by 4 hours tops,but today it says contact support,I dont know how to get in touch with them,any suggestions?

So, have you contacted support?

As you can imagine, this forum isn't the method to get a hold of the support team.
I don’t know how to contact them, there is no ticket or support option inside the web site,how should I contact them?

https://www.bitcoinrush.io/help-and-support

Email admin[at]bitcoinrush.io

casinobitco
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November 01, 2017, 08:19:49 PM
 #1843

Congratulations are in order to our October blackjack Promo Winners!

Free #bitcoin to the top 3 below, we'll be doing it again in November!


RongNumber
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November 01, 2017, 08:22:35 PM
 #1844

Hi, I have been playing in this casino since 4 months ago and I like it very much,but today I have an issue with withdrawal,all my withdraws used to be done by 4 hours tops,but today it says contact support,I dont know how to get in touch with them,any suggestions?

So, have you contacted support?

As you can imagine, this forum isn't the method to get a hold of the support team.

I'm sure he tried, but your site is so, so poorly designed and difficult to navigate through that this was his only option.  Ever think of that?
Usually, on well designed sites, there is a direct link to CONTACT US for support, but for whatever reason, you make it a task to jump through hoops to contact you.



casinobitco
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November 01, 2017, 08:48:29 PM
 #1845

Hi, I have been playing in this casino since 4 months ago and I like it very much,but today I have an issue with withdrawal,all my withdraws used to be done by 4 hours tops,but today it says contact support,I dont know how to get in touch with them,any suggestions?

So, have you contacted support?

As you can imagine, this forum isn't the method to get a hold of the support team.

I'm sure he tried, but your site is so, so poorly designed and difficult to navigate through that this was his only option.  Ever think of that?
Usually, on well designed sites, there is a direct link to CONTACT US for support, but for whatever reason, you make it a task to jump through hoops to contact you.





Yea....

RongNumber
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November 01, 2017, 09:10:54 PM
 #1846

Quality reply, thanks.  And you wonder why no one takes your site seriously?
But honestly, could you make it any more difficult for your players to contact you?
Ever heard of a CONTACT US link on the homepage?  Who the hell taught you how to design a website? 
DarkStar_
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November 10, 2017, 11:47:37 PM
 #1847

Any plans to make sportsbetting better by splitting the matches into more categories? It's a huge pain to find the match that I want to bet on for Soccer because there are so many games, and there is no way to sort by league. I'd really like to see a way to sort by specific league (international friendlies, FIFA qualifiers, Premier League, e.t.c). Right now I have to use Ctrl+F to find the matches I want and I would like to be able to just scroll through certain leagues to find an event I may be interested in betting on.

spree
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November 11, 2017, 12:41:49 AM
 #1848

can somebody confirm any payouts from this source lately?
DarkStar_
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November 11, 2017, 12:43:43 AM
 #1849

can somebody confirm any payouts from this source lately?

They are paying.

Roawr
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November 11, 2017, 01:57:01 AM
 #1850

Thats a gambling site for money guys huh ? XD thats cool, a new level of bets.
schroder55
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November 11, 2017, 06:11:35 PM
 #1851

can somebody confirm any payouts from this source lately?

They are paying.

I have been waiting on payment for 2 days, wouldnt be so sure
krach
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November 11, 2017, 06:48:57 PM
 #1852

Quote
Any plans to make sportsbetting better by splitting the matches into more categories?
yes there are plans to improve the soccer organization
krach
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November 11, 2017, 06:50:27 PM
 #1853

Quote
I have been waiting on payment for 2 days, wouldnt be so sure

Have you tried to contact support at all?

https://www.bitcoinrush.io/help-and-support
schroder55
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November 12, 2017, 04:01:06 PM
 #1854

can somebody confirm any payouts from this source lately?

They are paying.

I have been waiting on payment for 2 days, wouldnt be so sure

3 days now
krach
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November 12, 2017, 05:59:49 PM
 #1855

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3 days now
Can you pm me your username? Have you contacted support?



jeremypwr
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Another victim of Lauda & suchmoon Trust Abuse


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November 15, 2017, 02:58:11 PM
 #1856

can somebody confirm any payouts from this source lately?

They are paying.

I have been waiting on payment for 2 days, wouldnt be so sure

3 days now

While I can't vouch the validity of this comment, I'd like to go on record that I've never had a problem with payments. 

KNOWNstake
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November 16, 2017, 01:47:19 PM
 #1857

Guys my withdraw 0f 0.01158 got rejected and i didnt get my balance back... what do i do


sree6020
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November 16, 2017, 03:13:58 PM
 #1858

I have recently made a withdrawal request for 0.015498 btc. It is now showing that my request is rejected. I want to know the reason why is my request rejected. In fact my deposit amount is also gone because of  this rejection.

my username: bobokka
eto
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November 16, 2017, 03:22:21 PM
 #1859

My bet I won 6 days ago is never added to my funds! I sent email to administrator few times but never got any response. Maybe it's time to alert everyone about beginnings of a scam...
casinobitco
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November 16, 2017, 06:09:36 PM
 #1860

Quote
Guys my withdraw 0f 0.01158 got rejected and i didnt get my balance back... what do i do



I have recently made a withdrawal request for 0.015498 btc. It is now showing that my request is rejected. I want to know the reason why is my request rejected. In fact my deposit amount is also gone because of  this rejection.

my username: bobokka


Sorry guy(s)...

You can not play yourself in the BitcoinRush.io game and attempt a withdrawal. Not sure why you would think that would be ok... We are going to making stricter rules to prevent the type of abuse we see daily in that game in the very near future.


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