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CapsLuck (OP)
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November 20, 2017, 01:09:02 PM
 #1

I have deposited 0.04946 on UCoinCash and it says that

You need to have 01 confirmation from blockchain to get BTC deposited on your wallet.

I checked the link and it already have 46 confirmations, but my transaction is still pending. Can someone help me please? Thanks!
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allathere
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November 20, 2017, 01:13:41 PM
 #2

Have you reported this to ucoincash if not Plz go and tell them about this.....
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November 20, 2017, 01:18:10 PM
 #3

Have you reported this to ucoincash if not Plz go and tell them about this.....

I just did, do you think it's a problem on their side?
mocacinno
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November 20, 2017, 01:19:07 PM
 #4

Have you reported this to ucoincash if not Plz go and tell them about this.....

I just did, do you think it's a problem on their side?

hard to say without a txid, but yes, it sounds like it's a problem on their side wouldn't be the first time an exchange's node was lagging...

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CapsLuck (OP)
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November 20, 2017, 01:26:31 PM
 #5

Have you reported this to ucoincash if not Plz go and tell them about this.....

I just did, do you think it's a problem on their side?

hard to say without a txid, but yes, it sounds like it's a problem on their side wouldn't be the first time an exchange's node was lagging...

Here's the transaction number

You can check your transaction here:
726166238b805fdf26b90f47694dd8fa588453a45667556eeecc3ef326a95f03
mocacinno
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November 20, 2017, 01:36:25 PM
 #6

This transaction is indeed confirmed.

I assume 1L8CvwLjmGQfHqrAN3ez5tRArQxwqJPawi is the deposit address you got from the exchange, and i also assume you were using some kind of web wallet or exchange to send the BTC from?

If these two assumptions are correct, you need to double check that 1L8CvwLjmGQfHqrAN3ez5tRArQxwqJPawi is indeed your deposit address, and if it is, contact ucoincash, since the problem is located on their end.

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CapsLuck (OP)
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November 20, 2017, 01:45:53 PM
 #7

This transaction is indeed confirmed.

I assume 1L8CvwLjmGQfHqrAN3ez5tRArQxwqJPawi is the deposit address you got from the exchange, and i also assume you were using some kind of web wallet or exchange to send the BTC from?

If these two assumptions are correct, you need to double check that 1L8CvwLjmGQfHqrAN3ez5tRArQxwqJPawi is indeed your deposit address, and if it is, contact ucoincash, since the problem is located on their end.

I have checked the deposit address and there were no problems at all. So I guess the problem is on ucoincash end, but I only have an hour left before the pre-sale begin and it's frustrating! I already submitted a ticket and an email but I'm still waiting for their response.
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