juicebeetle (OP)
Newbie
 Offline
Activity: 2
Merit: 0
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February 03, 2016, 08:40:07 PM |
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i have had a problem with my blockchain wallet for about 4 months now, when i try to log in the authorization email never arrives.
i have send countless emails to support and reset 2fa multiple times with no response whatsoever.
does anyone know how i can get thier attention or any other way to access my bitcoins?
no communication in 4 months is rather sketchy.
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In order to get the maximum amount of activity points possible, you just need to post once per day on average. Skipping days is OK as long as you maintain the average.
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Alley
Legendary
Offline
Activity: 910
Merit: 1000
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February 03, 2016, 08:53:29 PM |
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I never got a response on a issue I had as well. I switched wallets.
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juicebeetle (OP)
Newbie
Offline
Activity: 2
Merit: 0
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February 03, 2016, 08:56:47 PM |
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i plan on doing the same as soon as i get access to my coin!
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bitbaby
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February 04, 2016, 05:40:45 AM |
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How much coins you have in that wallet? If you don't have a back-up, there is no way of getting hold of those coins, looks like you're at mercy of blockchain.info now, whether they'll let you have your coins or not.
If only other web wallet users realize this when they give control of their coins to someone else.
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Snorek
Legendary
Offline
Activity: 1400
Merit: 1001
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February 04, 2016, 07:45:08 AM |
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And that is the reason why online wallets are not worth to be trusted. Any even slight problem could be reason to block your account/froze your bitcoin or something ridiculous like that.
I use blockchain.info's wallet - but I only keep fracture of my BTC there, for quick access while my main full node wallet is synchronizing. I suggest you do the same.
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The Last Choice
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February 05, 2016, 04:49:02 PM |
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if you're login with correct email they will be there(the email verification), every time your ip changed it will need verification with your email who was connected with your blockchain account.
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erikalui
Legendary
Offline
Activity: 2632
Merit: 1094
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February 05, 2016, 05:44:19 PM |
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I had no such issues with my blockchain wallet. If you have the private key of you wallet, you can just create a new wallet and add your address in the new one. For me Xapo has been the best as the support is very responsive and they respond to queries within few hours.
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teddy5145
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February 05, 2016, 05:49:12 PM |
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Why don't you just help him here via PM Or you know, answer his support ticket from 4 months ago instead of asking him making more ticket  AFAIK the email should arrive since it's connected to your account Did you try to check your Spam folder OP? Also what email provider did you use ? |
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Patatas
Legendary
Offline
Activity: 1750
Merit: 1115
Providing AI/ChatGpt Services - PM!
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February 05, 2016, 05:53:29 PM |
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The reason is quite silly for the support to look at.Anyhow they should have replied you earlier .The best way to contact blockchain.info guys is through their facebook page messaging system where they usually reply in 3-5 hours.Be detailed about your issues while writing them.Here's the page : https://www.facebook.com/blockchain |
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VTOS.IO
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October 18, 2017, 12:37:48 AM |
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They block my email for send ticket at zendesk
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Tyrantt
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October 18, 2017, 08:44:40 AM |
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What email service do you use? That happened to me once but they've replied and told me that they've had a problem that was fixed then. Also, if you're using msn there is an "other" folder in your main inbox where the email will arrive.
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Need some spare btc for a new PC that can at least run Adobe Dreamweaver.
BTC - 19qm3kH4MZELkefEb55HCe4Y5jgRRLCQmn ♦♦♦ ETH - 0xd71ACd8781d66393eBfc3Acd65B224e97Ae1952D
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VTOS.IO
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October 18, 2017, 03:23:30 PM |
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I use gmail
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