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Author Topic: Ledger Authenticator app for iOS not available on UK AppStore  (Read 868 times)
Dblockchained
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October 19, 2017, 04:25:00 PM
 #1

Hi,

I have just purchased the Ledger Nano hardware wallet.
Following the set up instructions, I went into the AppStore to download the Ledger Authenticator app for my iPhone.

Surprise - the app is not available in the UK. 

Here are my questions to the community:

- has this always been the case or has this app been recently taken off the AppStore?
- if this is normal, how do you suggest I circumvent this problem?

Many thanks
David
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October 19, 2017, 06:47:54 PM
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Read this article https://ledger.zendesk.com/hc/en-us/articles/115005198505-Ledger-Authenticator you can see the 5 step
I think not only in uk that ledger nano is not supported i think all IOS and windows phone are not supported to the link given above..
If you wanted to install the Authenticator you should have android phones to install the ledger authenticator. .
If you don't have any android phone there is no other option..
Buy new hardware wallet which is ledger nano s that don't need this apps.

Bull Market is coming....
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October 22, 2017, 10:46:56 AM
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- has this always been the case or has this app been recently taken off the AppStore?

Unfortunately i dont know anything about the UK version of this App. Therefore i cant give you detailed information.
But the Ledger app has not been taken off the Appstore in other countries as far as i know.


- if this is normal, how do you suggest I circumvent this problem?

You could either search for the App online and verify signature after downloading it (to be sure you have the original, and not modified, version).
Or you use your security card which should be delivered with your Nano.
If there is no security card this probably means you bought your Nano from a non-official seller?
If thats the case i would not use this Wallet.. cant be sure if you got a manipulated firmware.

But if you just lost your security card i think there is a tool which you can download which creates a new security card based on your ledger nano.

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