Pangolinminer & Whatsminer FAQs

[!!!Shazam!!!]

I just completed an order through the website and my account is now saying that the order was "cancelled and cannot be paid for" as well as saying "payment was successfully received"  This seems very strange to me.  Is there a problem with my order?  I emailed support but wanted to post here too.
 will update when I hear from someone

Did you use BTC???

I placed an order earlier and on the website it says processing. It took the blockchain a little while, but I'm sure it's all good.

58f8545ca259b6e8277efaa40ef9ab8a2f7121fffda6616d5e336518b5161031

[1713507110]

1713507110

[1713507110]

1713507110

[gradovgv]

I just completed an order through the website and my account is now saying that the order was "cancelled and cannot be paid for" as well as saying "payment was successfully received"  This seems very strange to me.  Is there a problem with my order?  I emailed support but wanted to post here too.
 will update when I hear from someone

Same problem

Made an order for 10 units and paid in BCH. Payment was proceeded, but the order got cancelled... Makes me a bit nervous

[Sweminer777]

I just completed an order through the website and my account is now saying that the order was "cancelled and cannot be paid for" as well as saying "payment was successfully received"  This seems very strange to me.  Is there a problem with my order?  I emailed support but wanted to post here too.
 will update when I hear from someone

Same problem

Made an order for 10 units and paid in BCH. Payment was proceeded, but the order got cancelled... Makes me a bit nervous

how many miners were aviable?. had no trouble whit payment, and order, payed whit BTC , order succsefull, 3x miners.

i bought mine fast as i could and they dropped from 200 units to 90 fast, and 3 hours later

WHATSMINER M3

Out of stock


( . good luck to purchasers, now waiting for bitmain to open new batches

[gradovgv]

I just completed an order through the website and my account is now saying that the order was "cancelled and cannot be paid for" as well as saying "payment was successfully received"  This seems very strange to me.  Is there a problem with my order?  I emailed support but wanted to post here too.
 will update when I hear from someone

Same problem

Made an order for 10 units and paid in BCH. Payment was proceeded, but the order got cancelled... Makes me a bit nervous

how many miners were aviable?. had no trouble whit payment, and order, payed whit BTC , order succsefull, 3x miners.

i bought mine fast as i could and they dropped from 200 units to 90 fast, and 3 hours later

WHATSMINER M3

Out of stock


( . good luck to purchasers, now waiting for bitmain to open new batches

About 40 when I made the payment. The problem is that the payment was processed from Bittrex, so if they make an auto refund to the same address - money will be lost. Hope they will fix it and I won't lose 12k $ haha (bot funny, actually)

Update: everything fixed, order is processing Thanks pangolin =)

[zurswierding]

Yes my order has also switched to "processing"

[coldbitcoins]

My order is in processing too.

[flyte]

Hello! After payment with BTC the status did not change, I wrote to them in support, they check the transaction and the order status changed to "Processing". Now we expect shipment.

[Arbitr13]

I really liked the WHATSMINER M3, it works for two weeks without a hint. I wanted yesterday to buy two more WHATSMINER M3 Febuary Batch (Shipout 2018.2.15 ~ 2.28), there were 9, I put two in the basket, the rest was 7, I decided to deliver to Russia, I have two devices in the basket so far, I can not draw up, I do not see it in stock. It's not clear what is happening? How do I arrange the devices in my basket?

[!!!Shazam!!!]

I really liked the WHATSMINER M3, it works for two weeks without a hint. I wanted yesterday to buy two more WHATSMINER M3 Febuary Batch (Shipout 2018.2.15 ~ 2.28), there were 9, I put two in the basket, the rest was 7, I decided to deliver to Russia, I have two devices in the basket so far, I can not draw up, I do not see it in stock. It's not clear what is happening? How do I arrange the devices in my basket?

It might not update for awhile. It's in the very early morning (3:30 am) in china. I doubt they run 24hrs a day.
They released the last batch (200pc) when i was sleeping,  and it was down to 90 when I checked it. I got lucky.
Keep checking back to the website regularly.

[Arbitr13]

Dear friend! They are lying in my basket, I can not go to payment. Now do not know whether to wait for the answer to the pangolin or empty the basket?

[Halikin]

Put in the basket is not enough to hold the miners. You should do the checkout while is in the stock.

[Arbitr13]

I put it in the basket and after one minute I clicked the payment, the "Sorry" window pops up ("WHATSMINER M3 Febuary Batch (Shipout 2018.2.15 ~ 2.28)".) We apologize for any inconvenience caused.)

[Shazam!!!]

I put it in the basket and after one minute I clicked the payment, the "Sorry" window pops up ("WHATSMINER M3 Febuary Batch (Shipout 2018.2.15 ~ 2.28)".) We apologize for any inconvenience caused.)

That happened to a couple of other people too. They sold so fast, on a first come first serve basis, people missed their chance.
I was in a scramble to get mine, that's for sure. I can't say it enough, check back over and over, refresh the page until you see they
are in stock then quickly make the deal. I literally checked back every 15min, and when I fell asleep....they released them.

[Halikin]

I use this extension to verify any changes in the shop page.

https://chrome.google.com/webstore/detail/page-monitor/ogeebjpdeabhncjpfhgdibjajcajepgg?hl=en

[Arbitr13]

It's unpleasant to look at the full basket, and it's impossible to buy.
P.S The M3 store is missing, probably raising the price.

[Shazam!!!]

It's unpleasant to look at the full basket, and it's impossible to buy.
P.S The M3 store is missing, probably raising the price.

They updated to the March batch. Says there are 156(atm) available. Good to see they are staying busy!
I can personally say, working with their sales department was pleasant. They have about a 12hr delay,
but thats just logistics. They quickly answered my emails.

I watched philipma's unboxing/review, and I'm eagerly waiting for my M3's!

[Arbitr13]

I, on the advice of Halikin, installed an add-on to CHROM and it squealed to me! Now I say Halikin Thank you. I bought one, thought that you can pay for the USD. But it turned out to be only the BTC, I had to change. Thank you all.

[gradovgv]

It's unpleasant to look at the full basket, and it's impossible to buy.
P.S The M3 store is missing, probably raising the price.

They updated to the March batch. Says there are 156(atm) available. Good to see they are staying busy!
I can personally say, working with their sales department was pleasant. They have about a 12hr delay,
but thats just logistics. They quickly answered my emails.

I watched philipma's unboxing/review, and I'm eagerly waiting for my M3's!

Sales department email answers are awful. They skip questions and ask me to order from the website even we have already discussed private options and direct invoicing (i need big values and cant pay the commission of the website - about 2%)

So, i am absolutely disappointed by the way they support clients and more likely not going to order over 300 M3 units. Work better guys.   

[Shazam!!!]

It's unpleasant to look at the full basket, and it's impossible to buy.
P.S The M3 store is missing, probably raising the price.

They updated to the March batch. Says there are 156(atm) available. Good to see they are staying busy!
I can personally say, working with their sales department was pleasant. They have about a 12hr delay,
but thats just logistics. They quickly answered my emails.

I watched philipma's unboxing/review, and I'm eagerly waiting for my M3's!

Sales department email answers are awful. They skip questions and ask me to order from the website even we have already discussed private options and direct invoicing (i need big values and cant pay the commission of the website - about 2%)

So, i am absolutely disappointed by the way they support clients and more likely not going to order over 300 M3 units. Work better guys.   

300 units? Dang! Is that how many you got from your $12k that was on hold? That'd be a great deal for sure!
On one hand I see your frustration, but on the other hand...them slowing you down let a few of us get our hands on
some HOME mining equipment. I got 2. Out of the 200 they released on Monday. They sold like Hot cakes!
Goodluck! Keep us posted on your venture.

[gradovgv]

It's unpleasant to look at the full basket, and it's impossible to buy.
P.S The M3 store is missing, probably raising the price.

They updated to the March batch. Says there are 156(atm) available. Good to see they are staying busy!
I can personally say, working with their sales department was pleasant. They have about a 12hr delay,
but thats just logistics. They quickly answered my emails.

I watched philipma's unboxing/review, and I'm eagerly waiting for my M3's!

Sales department email answers are awful. They skip questions and ask me to order from the website even we have already discussed private options and direct invoicing (i need big values and cant pay the commission of the website - about 2%)

So, i am absolutely disappointed by the way they support clients and more likely not going to order over 300 M3 units. Work better guys.   

300 units? Dang! Is that how many you got from your $12k that was on hold? That'd be a great deal for sure!
On one hand I see your frustration, but on the other hand...them slowing you down let a few of us get our hands on
some HOME mining equipment. I got 2. Out of the 200 they released on Monday. They sold like Hot cakes!
Goodluck! Keep us posted on your venture.

Haha, that is just some "family fund" investments =) My 12k on hold are "processing" now, hope i will get those 10 miners in February as it was stated

The problem is that we discussed it with panglolin guys a week ago... When they treat big customers like that i can figure out how they treat "home miners", but i hope everything goes smooth for you