Pangolinminer & Whatsminer FAQs

[Arbitr13]

After the automatic restart, the fans start working all the time at the level of 5900-6000, and the temperature drops 82-81-80. What is UpfreqCompleted 2?
P/S On the others M3 UpfreqCompleted 1, the miners work from November without failures in the ideal. I recommended the M3 to my friends, and I myself received one defective,, in a new batch

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[Shazam!!!]

Definitely sounds like you should open a ticket with Pangolinminer. Have you tried the reset? It sounds like a controller issue.

[Arbitr13]

Tried to reset, change the wires in places on the miner, Yang JYan from the support of the pangolin, installed a new program, nothing helped. They say it's good. I see that this is not normal at all. Probably, this SM2 board does not gain strength, and because of this, everything is overloaded. What do you think controller?

[Shazam!!!]

Tried to reset, change the wires in places on the miner, Yang JYan from the support of the pangolin, installed a new program, nothing helped. They say it's good. I see that this is not normal at all. Probably, this SM2 board does not gain strength, and because of this, everything is overloaded. What do you think controller?

I suggested controller, because of the red diode flashing, and the information you found about the controller checking for errors. I could be totally wrong, but it seems like it keeps checking after upfreq1 is near stable, going to upfreq2. 635/636 is the normal range on mine.
When it hits 635, my miner increases fan rpm, and the hashrate quickly rises. Sometimes at this point the "up time" in the top left corner of cgminer restarts, as if there was a reboot. Sounds like this is the point where your issue is.

When you start the miner, and cgminer loads, how many "active chips" are displayed? If it's a different number on one of the Boards, then that's probably the sign.

Have you tried a different power supply? Pangolinminer has had issues with them recently.

[Arbitr13]

Good afternoon! After updating the program, the red diode stopped blinking. I'll try to supply the power unit from another M3. Then I'll write.

[Arbitr13]

Good afternoon! I changed the power source, nothing has changed. The cleanliness of 633.636.628 after 17 minutes of operation is automatically rebooted and changes to 612.636.599. After restarting, the fans operate in emergency mode (at high speed), which results in a drop in temperature on the boards by 2 degrees. I wrote in support that I want to send you SMO and SM2 boards for repair.

[Shazam!!!]

Good afternoon! I changed the power source, nothing has changed. The cleanliness of 633.636.628 after 17 minutes of operation is automatically rebooted and changes to 612.636.599. After restarting, the fans operate in emergency mode (at high speed), which results in a drop in temperature on the boards by 2 degrees. I wrote in support that I want to send you SMO and SM2 boards for repair.

Hopefully, Pangolinminer, can get you back hashing quickly. Let us know here, what your experience is with their support. Goodluck!!!

[tarby32]

Does anyone have any idea what would cause my Whats miner m3 to have issues with getting the upload Freq on its cg miner status. all 3 boards are working with a full complement of 63 chips each. Temps are fine and the 2nd m3 is hashing away nicely next to it.
Tried reset
tried reboot

it's testing my patience now.... Huh

Edit !

Now i have an upload freq of 1 ( same as miner2)

BUt nothing is showing on my kano pool stats - the miner is running and hashing but is a no show with kano Sad

[DinoBit]

OK, So maybe the folks out here can help me with this-
I bought the PSU linked from Amazon because the stock one for the M3 that I have has a very high pitched whine and if this will fix that, all is good!

Here is what I have:

M3 I have
http://i64.tinypic.com/2ninwie.jpg

Original PSU (loud one)
http://i65.tinypic.com/2duidty.jpg

New PSU
http://i67.tinypic.com/rbbjtt.jpg

I want to hook up the new PSU to the M3 and replace the loud PSU, so I am guessing that I need:

To take the ten connectors with yellow/black wires from the new PSU and connect them yellow (PSU) to red (on the M3) and black to black in groups of three using a total of nine connectors from the new PSU and then take the tenth connector on the new PSU and connect that to the control board on the M3.

Assuming that is all correct, then I would still run the single pair (yellow/black) from the control board to the middle black/red on the M3.

And if I am still on the right track, where do I (or do I?) connect the 3 conductor coming off of the old power supply?
Also, the current control board plug only has the two wires in it and if I replace it with one from the new PSU, it will have 6, is this correct?

Can anyone please advise as to if this is correct and/or provide some direction here please?


Thanks-

[Shazam!!!]

Hi guys, i have 6 pangolin whatsminer m3 working, all of them from the same batch but two of the miners have the alarm red light blinking constantly. I tried factory reseting, restarting cgminer, but no luck. Both miners are mining perfectly but i'm concerned about what does the blinking alarm light mean. Has anyone had this issue before?

Best Regards

Othman

I have 1 that does this. It works perfectly. The light started blinking after I dropped internet one day, and it idled for 10hrs in a 15°f room.
It will not go away. The miner runs perfectly, so I never contacted Pangolinminer about it. If you figure out how to make it stop, please share here. Goodluck!!!

[Raymond_B]

I have 1 that does this. It works perfectly. The light started blinking after I dropped internet one day, and it idled for 10hrs in a 15°f room.
It will not go away. The miner runs perfectly, so I never contacted Pangolinminer about it. If you figure out how to make it stop, please share here. Goodluck!!!

Yes, I have one that does that too. It's also the one that will not swap pools unless I restart cgminer. But it hashes fine so I let it do it's thing.

[Ameador1]

Does anyone have any spare hash boards for an M3? I have one I got in December from a reseller out of China. So, Pangolinminer will not support me in any way - even to sell me a hash board. Two boards are running fine, the S2 board does not show up at all. I have swapped cable from hash board to data port and verified that the controller can read the good boards on all of its controller ports, and this board will not come up on any of the controller ports - so I fell pretty confident that is it just the board that needs to be replaced. My reseller was willing to swap it out, but the cost and time to send it back and forth to China at this point in terms of the profitability doesn't make much sense to me at this point. I figure it would be cheaper and easier to buy one from someone here in the US.

Thanks!

[Vene]

My PSU died few days back, tried to connect from other M3 that I have and it runs fine, so definitely dead PSU.
Lets see how good is the warranty support, I have created a ticket...

[Vene]

My PSU died few days back, tried to connect from other M3 that I have and it runs fine, so definitely dead PSU.
Lets see how good is the warranty support, I have created a ticket...

PSU barely lasted 3 months.
60usd just for sending it back to china. New psu 105usd.
Spent 4000usd on their units and they wont cover shipping costs under warranty, even though I told them I will cover costs if they find out it died by my fault (it didnt).
Thank you but no thank you.
Units are paper weight anyway, they are turned off.
I know it is their policy but I have a store too and I cover shipping costs under waranty.
They are lucky they are not based in EU because they wiuld need to comply with 24 months of waranty and not a shitty 6 months which some items obviously cant live up to.

[legendster]

So can someone confirm if Whatsminer.net is a scam / phishing site or not? I landed on their page from twitter https://twitter.com/whatsminer.

The low follow count is a dead giveaway that they are fake but still ..

[philipma1957]

So can someone confirm if Whatsminer.net is a scam / phishing site or not? I landed on their page from twitter https://twitter.com/whatsminer.

The low follow count is a dead giveaway that they are fake but still ..

fake site

 the good site is this:


https://pangolinminer.com/

[HagssFIN]

fake site

 the good site is this:
 https://pangolinminer.com/

^ I second this.

[legendster]

fake site

 the good site is this:
 https://pangolinminer.com/

^ I second this.

Thanks guys. Reported and unfollowed.

Any of you looking forward to the 33 ths rig? I mean amidst all the hype a 1600 w Dragonmint is generating or that 1570W Innosilicon T2 thing, shouldnt Whatsminer M10 be more headline worthy?

[philipma1957]

Any of you looking forward to the 33 ths rig? I mean amidst all the hype a 1600 w Dragonmint is generating or that 1570W Innosilicon T2 thing, shouldnt Whatsminer M10 be more headline worthy?

If they do close to spec the m10 may be better.

When the m3 came out it had one speed pedal to the metal and whale.

I like to be able to have speed choices like my t1 has.

So if I get both and the m10 is only full speed.  It will scare me a bit.

Can’t tell until I get them.

[legendster]

If they do close to spec the m10 may be better.

When the m3 came out it had one speed pedal to the metal and whale.

I like to be able to have speed choices like my t1 has.

So if I get both and the m10 is only full speed.  It will scare me a bit.

Can’t tell until I get them.

lol why on Earth would you want to lower the speed of these rigs? Isn't the point about getting the most speed out of an unit? Or is that sarcasm? Since this is literally the first time I am interacting with you; I have no idea which it is lol

As far as "one speed pedal to the metal and whale" ... I have no clue about what you meant there.

PS: I have never tried these.