Can someone please help me and tell me, if there is a solution to get my lost Bitcoin Cash back?
I wrote to Ledger, but they sent back a more or less useless reply:
Alexandre (Ledger)
Nov 10, 12:24 CET
Hello ,
If you sent your BCH on a Bitcoin Segwit address, there is nothing we can help you with, as Bitcoin Cash doesn't support Segwit, your BCH are lost so far.
If you sent your BCH on a Bitcoin Legacy address, please export your extended Bitcoin public address (xpub) and send it to us. To do it:
open the Bitcoin Segwit account that you send your BCH to.
click on "Account settings" on the top right corner, under your balance,
click on the "export" green button on the Extended Public Key line
click on "print" or "send by email"
Best regards,
Alexandre
Ledger Customer Support
First Alexandre wrote, my BCH are lost, but on the second line, he offers me a solution..
Don't understand that.
Second, there are no "Account settings" on the top right corner, and there are also no export buttons (i wrote that back to Ledger support, but they sent me the same answer again - "great" support by the way).
Third, a friend of mine told me, that my BCH are still there somewhere.. maybe it's possible to recover them with another wallet. I don't know, if this works.
Maybe, there is someone, who has the same problem or could help me solving that, if there's a workaround for my issue.
Thanks a lot for your help and feedback!