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Author Topic: Has GOX supported went completely silent?  (Read 942 times)
smoothie (OP)
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June 21, 2013, 01:27:53 AM
 #1

I submitted a support ticket about my wire that I initiated 1 week ago concerning if it would be affected by this "NEW" announcement given that it was done WAY before the announcement was posted.

And 15.5 hours laters....nothing but silence.

Anyone been able to get a response via their support through email or other means? Huh

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           ▐▓▓▓▓▓▓█,,▄▓▓▓▓▓▓▌          
           ▐▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▌          
    ▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓─  
     ²▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓╩    
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           ²▀▀▓▓▓▓▓▓▓▓▓▓▓▓▀▀`          
                   ²²²                 
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June 21, 2013, 02:08:52 AM
 #2

They just opened. Go to their online chat
smoothie (OP)
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June 21, 2013, 09:30:55 AM
 #3

so this is their response to my inquiry:

Thank you for contacting us. Its an official announcement that all International wire withdrawal will take 2 weeks to get proceeded applicable to all pending and new withdrawal request. its being timely delay and will be fixed soon by normal. We sincerely apologize for the inconvenience happened. So We will keep you on update on this once got cleared. Please wait..



Broken English? Really? wow...

███████████████████████████████████████

            ,╓p@@███████@╗╖,           
        ,p████████████████████N,       
      d█████████████████████████b     
    d██████████████████████████████æ   
  ,████²█████████████████████████████, 
 ,█████  ╙████████████████████╨  █████y
 ██████    `████████████████`    ██████
║██████       Ñ███████████`      ███████
███████         ╩██████Ñ         ███████
███████    ▐▄     ²██╩     a▌    ███████
╢██████    ▐▓█▄          ▄█▓▌    ███████
 ██████    ▐▓▓▓▓▌,     ▄█▓▓▓▌    ██████─
           ▐▓▓▓▓▓▓█,,▄▓▓▓▓▓▓▌          
           ▐▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▌          
    ▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓─  
     ²▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓╩    
        ▀▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▓▀       
           ²▀▀▓▓▓▓▓▓▓▓▓▓▓▓▀▀`          
                   ²²²                 
███████████████████████████████████████

. ★☆ WWW.LEALANA.COM        My PGP fingerprint is A764D833.                  History of Monero development Visualization ★☆ .
LEALANA BITCOIN GRIM REAPER SILVER COINS.
 
Garr255
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June 21, 2013, 09:32:55 AM
 #4

I did a test wire out of gox almost a week ago, still nothing. After I saw the news I bought btc with all remaining fiat and cleared out my account. The suspension of USD withdrawals certainly explains the price rise...

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malevolent
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June 21, 2013, 09:43:03 AM
 #5

so this is their response to my inquiry:

Thank you for contacting us. Its an official announcement that all International wire withdrawal will take 2 weeks to get proceeded applicable to all pending and new withdrawal request. its being timely delay and will be fixed soon by normal. We sincerely apologize for the inconvenience happened. So We will keep you on update on this once got cleared. Please wait..



Broken English? Really? wow...

https://bitcointalk.org/index.php?topic=215601.0;all


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greyhawk
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June 21, 2013, 11:19:34 AM
 #6

Nah, Indian service desk staff usually have better English.

I say China (or Poland).
malevolent
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June 21, 2013, 12:09:31 PM
 #7

Nah, Indian service desk staff usually have better English.

I say China (or Poland).

Poland is not that popular for outsourcing.

When I try to read smoothie's post for some reason I hear myself speaking in an Indian accent Tongue

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VeeMiner
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June 21, 2013, 12:13:54 PM
 #8


And 15.5 hours laters....nothing but silence.


you must be accustomed to a different kind of support. 15 hours is not that long to wait to receive a reply.
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June 21, 2013, 02:49:13 PM
 #9

so this is their response to my inquiry:

Thank you for contacting us. Its an official announcement that all International wire withdrawal will take 2 weeks to get proceeded applicable to all pending and new withdrawal request. its being timely delay and will be fixed soon by normal. We sincerely apologize for the inconvenience happened. So We will keep you on update on this once got cleared. Please wait..



Broken English? Really? wow...

https://bitcointalk.org/index.php?topic=215601.0;all



I lol'ed irl Smiley
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