Hey guys.
I'm adding here an important announcement from the Hdac team regarding the KYC process.
Dear Hdac follower,
We are terribly sorry for all the inconvenience caused regarding the KYC procedure.
We were recommended by PST, our lawfirm, that Germany's KYC company, Intrum (
www.intrum.ch), is suitable for KYC and therefore we are proceeding KYC with Intrum.
Regarding all the current problems caused during the KYC process, the Hdac team and Intrum are cooperating to solve the problems. We will do everything to solve the problem as soon as possible.
For now, below are some notices on the KYC policy:
1. We have already announced about the KYC period which is due December 22. However, we will be extending the KYC period so that everyone who have invested can complete their KYC process successfully.
2. The KYC procedure operates for 200 people per day (average 10 people per hour).
Also, we have noticed that most of Asian countries are not on the list when proceeding with KYC. We are currently discussing regarding this matter and will make an announcement once we come up with a conclusion.
Once again, we apologize for the inconvenience caused during the KYC.
We hope for your deep understanding and patience.
Thank you.
The Hdac Team.
*For further issues or inquiries about KYC, please contact us on:
support@hdac.io with your Name/email/Ident ID/the problem.
