Nope the cloud didnt do what it was suppose to do appearantly. The seed of 12 words indeed i didnt wrote that down. And public keys no idea... So i'm screwed i guess.
Who i in charge of this electrum wallet? There must some kind of helpdesk no?
Thx guys
No helpdesk can help you. The reason your money are safe is that you and only you have access to your seed and private keys.
If your wallet was encrypted, you can try to sent the thief a message.
If it wasn't and he is in control of your money you can even use the blockchain to send him a message, but i doubt it would help.
Sorry for your loss :*(