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Author Topic: Mt. Gox response  (Read 639 times)
Dubs420
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June 29, 2011, 06:04:57 PM
 #1

Since I just registered I'm limited to posting my reply here instead of the Marketplace thread in question http://forum.bitcoin.org/index.php?topic=24332.0

I have been waiting for my withdrawal from Mt. Gox to my Dwolla account for over 3 days now and I finally got some kind of response on the matter albeit from this forum. Still unacceptable to have to wait for 3 days to find out why my ticket hasn't been replied to in 2 days and to have to read it here and not on your own support page is even more unacceptable. You guys need to get your head out of your arse and let your customers know quicker that hey were having trouble with withdrawals some may be delayed. Hopefully I can get my measly 181.00 soon.
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wootwoot
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June 29, 2011, 06:12:03 PM
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At least you can access your mtgox account. I am still unable to do that.  Angry
Dubs420
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June 30, 2011, 03:13:56 PM
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Still waiting 4 days later and haven't received a reply to my ticket in over 2 days. How do they expect to keep clientele?
Dubs420
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June 30, 2011, 03:58:22 PM
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Well lesson learned whenever you have a ticket open and it hasnt been looked at in ove 2 days just PM MTgox_Adam and it gets handled immediately.
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June 30, 2011, 04:04:25 PM
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email them at support@mtgox.com
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