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Author Topic: Bitmain are lying and you cant trust them  (Read 598 times)
stevebills
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November 22, 2017, 11:08:37 PM
 #1

I ordered 15 x antminers and 15 x apw3's in august 2017 and they arrived end of october with no power supplies
I have messaged Bitmain 10 times and been told they will send them for me and this is like ping pong
it been nearly 4 weeks and still no power supplies and whats going on anyone else had this bad service from them


thx
steve
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Wwac
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November 22, 2017, 11:35:38 PM
 #2

I think it's difficult because there is no "proof" from both sides. I guess you'll have to wait for an employee having a Good day. Roll Eyes

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trinitrate
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November 23, 2017, 06:16:53 AM
 #3

They messed somethign up with the most recent batch of power supplies.   I got a $50 coupon for the ones I purchased that aren't coming with the extra headers to run two L3+'s and have yet to receive the replacement PS's that were due with my last two miners.

Bought one off of Amazon at a $100 premium just to get my latest S9 in operation...

nur1labs
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November 23, 2017, 06:23:09 AM
 #4

i prefer used R-Box since that portable  Cool

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holdout2
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November 23, 2017, 02:13:56 PM
 #5

I messaged them a few weeks ago and about 2 weeks ago as well, via e-mail and via support ticket, asking why my order hasn't yet shipped after 3 months of waiting.  They usually respond the next day, but lately -- nothing.  I am scared they're trying to disappear with everyone's money!!!  Cry
nur1labs
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November 23, 2017, 04:07:31 PM
 #6

I messaged them a few weeks ago and about 2 weeks ago as well, via e-mail and via support ticket, asking why my order hasn't yet shipped after 3 months of waiting.  They usually respond the next day, but lately -- nothing.  I am scared they're trying to disappear with everyone's money!!!  Cry

why not buy R-Box. since today bitmain more less of trustfull. since today i used R-Box. and not have problem mining~

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geraldgold
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November 23, 2017, 04:23:06 PM
 #7

if they are chinese buongiorno ofcourse they go for the profits..

keep it up.
RealHummer
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November 23, 2017, 04:39:57 PM
 #8

Same here purchased dash miners that are worthless anyhow but they have been here a few weeks with no power supplies either.
Coffee135
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November 23, 2017, 07:13:34 PM
 #9

I ordered 15 x antminers and 15 x apw3's in august 2017 and they arrived end of october with no power supplies
I have messaged Bitmain 10 times and been told they will send them for me and this is like ping pong
it been nearly 4 weeks and still no power supplies and whats going on anyone else had this bad service from them


thx
steve
I don't know how was in your case but most of the listings for mining equipment that the price is specified without the power supply and must be purchased separately. So that in the future you have not had such problems you need to carefully examine the package of the equipment.

crairezx20
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November 23, 2017, 07:31:26 PM
 #10

There are customers are having the same issue as you have.. they are always busy since they are lots of customers who wanted to buy miners and there are a lots of customers compaining about their issue so i think that is why they are still not responding because your issue is in queue
Better to wait for more weeks and maybe they can responds about your issue..
I think they don't wanted their customer will not satisfied with their product.

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November 23, 2017, 08:03:12 PM
 #11

whats going on anyone else had this bad service from them

well, look:

Can you also post the order date? Have an order from Oct 10 for 21-30 Nov batch and not shipped yet.

Mine was ordered 10/9 and still marked unshipped.

Same here, Neither my D3's or S9's have shipped yet



always be careful with the Chinese, they do everything to benefit

There are customers are having the same issue as you have...

unfortunately many people are having losses because of the poor service provided by them



nur1labs
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November 24, 2017, 01:16:21 AM
 #12

whats going on anyone else had this bad service from them

well, look:

Can you also post the order date? Have an order from Oct 10 for 21-30 Nov batch and not shipped yet.

Mine was ordered 10/9 and still marked unshipped.

Same here, Neither my D3's or S9's have shipped yet



always be careful with the Chinese, they do everything to benefit

There are customers are having the same issue as you have...

unfortunately many people are having losses because of the poor service provided by them




that i aware of. i ever buy s9 and used 1 month and got error no where. when i ask no reply until now. may 2017 until now not respond~so i change to R-Box since easy used and found trouble shoot less than ant~

R-Box problem only dust. when you clean dust will be ok. ah external usb too. used prefer miner recomended usb multi port.

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yojodojo21
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November 24, 2017, 03:55:45 AM
 #13

Bitmain has so many complains about the services that they have processed and especially the transactions they have, they Delivered items that's not complete. This issue is been around this forum especially here in service discussion and in mining, so i think Bitmain is not really safe eventually and is not trusted by this time, if i will give them Rating by Stars i will give them Only 1 since there service is not well. So OP, don't ever get fool by bitmain again.

nur1labs
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November 24, 2017, 11:36:45 PM
 #14

Bitmain has so many complains about the services that they have processed and especially the transactions they have, they Delivered items that's not complete. This issue is been around this forum especially here in service discussion and in mining, so i think Bitmain is not really safe eventually and is not trusted by this time, if i will give them Rating by Stars i will give them Only 1 since there service is not well. So OP, don't ever get fool by bitmain again.

yeah not wanna thank for said so...that horrible experience  Roll Eyes

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stevebills
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November 25, 2017, 02:27:42 PM
 #15

i prefer used R-Box since that portable  Cool

are you on drugs an r box is an andriod tv box not a bitmain antminer?
stevebills
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November 25, 2017, 02:31:16 PM
 #16

Bitmain has so many complains about the services that they have processed and especially the transactions they have, they Delivered items that's not complete. This issue is been around this forum especially here in service discussion and in mining, so i think Bitmain is not really safe eventually and is not trusted by this time, if i will give them Rating by Stars i will give them Only 1 since there service is not well. So OP, don't ever get fool by bitmain again.

I have no choice but to buy from bitmain and pay like $1450 for an antminer as box shifting money grabbing
so called wanking dealers want $4000 plus on ebay and still expect you to wait 6 weeks while it arrives from china
go and figure that one out i cant get my head round it
CryptoX006
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November 25, 2017, 04:48:58 PM
 #17

I did also hear some bad things of Bitmain so I wouldn't trust them if I were you. It's to much of a risk.
darklus123
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November 25, 2017, 08:07:42 PM
 #18

I ordered 15 x antminers and 15 x apw3's in august 2017 and they arrived end of october with no power supplies
I have messaged Bitmain 10 times and been told they will send them for me and this is like ping pong
it been nearly 4 weeks and still no power supplies and whats going on anyone else had this bad service from them


thx
steve

I am not so familiar about buying a hardware online or to be specific from Bitmain. However if you are a customer they should have to issue you are receipt for your purchase. Or you should have at least a transaction history from blockchain or to wherever you've made the transactions block. Even if Bitmain is a big company from china. I still can't trust them IMO

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nur1labs
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November 26, 2017, 04:46:58 AM
 #19

i prefer used R-Box since that portable  Cool

are you on drugs an r box is an andriod tv box not a bitmain antminer?

lol Rock Miner[we called R-Box] this prefer than antminer~

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