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Author Topic: Bittrex ignores thousands of clients!  (Read 43168 times)
GNUtrex
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November 26, 2017, 02:43:47 PM
Last edit: January 26, 2018, 08:19:38 PM by GNUtrex
 #1

https://twitter.com/GNUtrex/status/956897336671768577
ALARM!!! Bittrex steals money! Save your funds, leave Bittrex NOW! You will lose everything! Disabled accs and funds of 1000s users are blocked for 4 months! Proofs here https://bitcointalk.org/index.php?topic=2812600

There is a still VERY MANY unverified tickets!

everyone are welcome to join english-language chat in telegram tg://join?invite=GLaKe0y3qWPTqjL50xrAHw

BBB trick
There is very serious organization "Better Business Bureau"
They can to send your compliant directly to Bittrex office
And they answer! And BBB forward their answer for you
You can write to BBB all your problems include verification issues, disabled account, email blocking, blocking in support with "Your account is under review" message
It's working! Many people solve their problems that way
Read about BBB here https://en.wikipedia.org/wiki/Better_Business_Bureau

Link https://www.bbb.org/northwest/business-reviews/virtual-currency/bittrex-inc-in-bellevue-wa-1000048938

Push "Submit A Compliant"
Then "File a Complaint"
BBB: Qualification Questions
Select all NO
And click "Proceed to Compliant Form"
Neatly fill all the fields
Check "BBB may contact me via email."
And click "next"
Finally on the next pages you should explain the situation in as much detail as possible
I assure you that the BBB will send your complaint to them, receive an answer from them and forward you their answer
DO NOT FORGET TO INCLUDE YOUR MAIN TICKET NUMBER IN THE COMPLIANT
ALSO YOU CAN USE 2FA & BBB TRICK SAME TIME!
In practice people received an answer from the bbb at the same time as an answer to the ticket from Bittrex
It took 2 days maximum at this time

Q: Will BBB trick work for "Under review"?

A: Bittrex will get your compliant
Bittrex will answer you
If you want to receive answer from they, in this case this method works
You may continue dialog with Bittrex after first answer
You may try to compel them give an answer on "Why you disabled my acc?"

BBB will forward your compliants again and again to Bittrex and maintain a dialog with you and them


Explanation of the "2FA trick"

This is the way to get a quick response from the support.
You must submit second request, do not close the first
Click on "Submit A Request"

Then:
Please choose your issue below - "Two-Factor (2FA)"
Subject - "Remove 2FA"
Description - "Please, remove 2FA and verify my account"
Two-Factor (2FA) Issue - "2FA Removal"

Bot ask you to answer four questions
1) Your IP
2) At least one TxID from deposit / withdrawal history
3) Your current balances
4) Scans of your document and fresh selfie with document and sheet of paper "Bittrex / Date"

Now your task is to wait for a response from the support (from 1 to 48 hours at the moment)

When admin answer you he can to remove 2FA but not answer on verification issue. In this case you need add a comment with your ask for enhanced verification because the necessary files you have already attached!
If he not response and just close your ticket for comments then try 2FA trick again and again!
You can try to solve the disabled problem too through 2FA trick because live admin answer you!
Be persistent, write only politely and you will succeed!


Bittrex exchange users have been facing "verification" problem when auto-verification fails and support just never answers. Without this you can never access your own money. Right now thousands of users from all over the world have the same problem.

Many people consider this to be scam and fraud because official representatives just never respond.

Up to the moment many people wait for support to answer at least anything for more than a month.

Previously, process speed up was possible by sending a message to Bittrex Slack channel until Slack administration started to ban anyone requesting help with verification for other persons.

Since that people started to lose even hope to solve the question and get their money back!

The other issue with Bittrex support is that thousands of users all over the world started getting "disabled" status on their accounts which denies any ways to access their money.
And this started to happen without any explanations! And all you get is a message "Your account is under review and we will contact you when the review is completed. Please do not open duplicate tickets, as this will not lead to a faster resolution."

And absolutely NO action withing two months already. NONE of the disabled accounts have been enabled again. And neither did desperate users receive any messages regarding this issue.

When first problems started support tickets' numbers were 285000+ but now they are 520000+ so you can approximate how many people have suffered because of such a policy.

When a new user registers he knows nothing about it. He populates his account balance not knowing he will never have a chance to get his money back.

This is a really bad sign. The whole industry can suffer a lot because of such a fraudulent policy of one of the biggest crypto-currency exchange's administration.

Below we have a list of tickets' numbers of people who have long ago made photocopies of their documents and selfies as the rules require but Bittrex just never sends these to Jumio verification provider. The list will be replenished on the ongoing basis.

BITTREX_LIST_VERIFICATION
311022 - solved
312000 - solved
325524
325532 - solved
325881
328096
330003 - solved
330936
331076
332186 - solved
333936 - solved
342416 - solved
345984
351414 - solved
355821 - solved
356132 - solved
358888
360627 - solved
360807 - solved
363332
364545
365895 - solved
369455
369553
369942
370029
371248 - solved
373470
375949 - solved
379236 - solved
379318 - solved
379630 - solved
380377
381636 - solved
381723
383485
383775
384965 - solved
386078 - solved
389855 - solved
390758
390966
391508 - solved
394416 - solved
395444 - solved
396237 - solved
400363 - solved
405006 - solved
405286 - solved
406901
406908 - solved
407918
407957
408782 - solved
409341 - solved
409457 - solved
409467 - solved
410819 - solved
411701 - solved
412189 - solved
414119 - solved
414351 - solved
419018 - solved
419461
420275 - solved
420657 - solved
421000
421099
423208 - solved
423965 - solved
424160
424644
425146
425809
425987 - solved
427210 - solved
427242 - solved
427816 - solved
428144 - solved
429474
430801
430974 - solved
433700 - solved
433702
436113 - solved
436274
438576 - solved
439802 - solved
440714
441111
441779 - solved
441990 - solved
443007 - solved
444737 - solved
445107 - solved
446264 - solved
446976 - solved
447380
448006 - solved
448081 - solved
448468
449108 - solved
449879 - solved
450245
451579
451854 - solved
453246 - solved
453255 - solved
453373
453375 - solved
453586 - solved
453936 - solved
455541 - solved
456153 - solved
456321 - solved
456698 - solved
456878 - solved
457877 - solved
457898
459887 - solved
459986 - solved
461070 - solved
461584 - solved
461847 - solved
462278 - solved
463605 - solved
463819
463823 - solved
464097 - solved
464699
465966 - solved
466014
466108 - solved
466350 - solved
467010 - solved
467621
468263
468706
470520 - solved
470652
471190
471273
471568 - solved
471702
472131 - solved
472235
473315
476332 - solved
477070 - solved
477835 - solved
478086
478232
478359 - solved
478417 - solved
478493
478795
478919 - solved
479131
480340
480839
481027
482595
483086
483430
483610 - solved
483961 - solved
484577
485083 - solved
485367 - solved
486120
486221
486341
486359
486577 - solved
486907 - solved
487119 - solved
487183 - solved
487469 - solved
487513
487754
488484 - solved
489003
489150 - solved
489443
489494 - solved
489535 - solved
489829 - solved
489939
490089
490275 - solved
490288 - solved
490302 - solved
490350 - solved
490444 - solved
490603
490680
490683
490894
490920 - solved
490958 - solved
490959 - solved
491113 - solved
491281
491336 - solved
491575
491679
493240
493318
493477 - solved
493749
494107 - solved
494181 - solved
494441
494498
494611 - solved
494632
494668
494930 - solved
494970 - solved
495022
495120 - solved
495350 - solved
495835 - solved
496905
497348
497912 - solved
497937 - solved
498403
498510
498577 - solved
498863 - solved
499135 - solved
499973
500134
500632
501153
501513 - solved
501557
501571 - solved
501582 - solved
502183 - solved
502251 - solved
502266
502780
502844 - solved
503557 - solved
503645 - solved
504228 - solved
505082 - solved
505628 - solved
505689 - solved
507977 - solved
508306
508859
509171 - solved
510140
511371
512335 - solved
512734 - solved
512798 - solved
513386 - solved
513878
514015 - solved
515079 - solved
515650
515883 - solved
516396 - solved
516829
517282
519147 - solved
519149 - solved
519394 - solved
520210

BITTREX_LIST_VERIFICATION_#2
312389
325637 - solved
331668
334705
351562
352465
360171 - solved
362646 - solved
371053 - solved
375378
381474
386321
389391 - solved
390414
398168
405699
406901
410617
414102
415161
417192
418386
423890 - solved
423965
425358 - solved
429680
430747
433027 - solved
441408
441854 - solved
446180 - solved
447108 - solved
447316
447468
450719 - solved
452446 - solved
452704
455165 - solved
455263 - solved
455541
456317
458862
460553
461259
461301
462369
462378
462554
467746
478506
478885 - solved
480419 - solved
486838 - solved
487530 - solved
489506 - solved
490412
490930
490963
491708 - solved
492100 - solved
493204 - solved
495350
497229
500547
500739 - solved
501095 - solved
502353 - solved
502743
505306
505330 - solved
506238 - solved
510466
511889
511918
512227
512494
512764
513132 - solved
513296
513555
514146 - solved
516829
518396
518786 - solved
518814 - solved
518871
519042 - solved
519061
519072 - solved
520818 - solved
520540 - solved
520952 - solved
521339 - solved
521831
522208 - solved
522657 - solved
522739 - solved
523269 - solved
523614
524023
524962 - solved
525466 - solved
525826
526153 - solved
526503
526965
527007
528211
528341
529404 - solved
531665
531995
532027
532088 - solved
532106 - solved
533833
533682
536132

BITTREX_LIST_VERIFICATION_#3
338214
354357
355411 - solved
358951
381439
389017
397134
398680
398949
400108
402946 - solved
405688 - solved
409383 - solved
418394
419767
420285 - solved
420339 - solved
421125 - solved
424588
427729
430494
431233
433919 - solved
439957
440388 - solved
442317 - solved
443602 - solved
443717 - solved
448200
450874
451029
453799
456566
456877 - solved
457166 - solved
458052
458218 - solved
458279
458442 - solved
458664 - solved
459365 - solved
460899
461169
461673
462378
464182
466112 - solved
467195 - solved
467539
467992
468006
472410 - solved
472650
472729
472918
472946
475906
475971
476204
476679
478218 - solved
478622
479289
481742
481862
482261 - solved
483491
485091
486322
487612
489707
490051
490055
491080
492256
492501 - solved
493596
494471 - solved
494875 - solved
496910
497923 - solved
498588 - solved
498948 - solved
500787
501002
501145 - solved
501716 - solved
501926 - solved
502090
502175
502202 - solved
502553
504905 - solved
505071 - solved
505085
505586 - solved
505612
506267 - solved
507294
507678 - solved
507819 - solved
507933 - solved
509414
511351
512815 - solved
513236
513407 - solved
513994 - solved
514226
514553 - solved
515730
515965
516421 - solved
516953 - solved
518111 - solved
518487 - solved
519133
519913
520694
521028
522272
522792 - solved
523635
524117
524819 - solved
525735 - solved
526494 - solved
526703
527666 - solved
528051
528108 - solved
528110 - solved
529649
530021
531021 - solved
531235 - solved
531602 - solved
531753 - solved
532315 - solved
532717 - solved
532366
532458
533530
533834
534115 - solved
535284
535764
535963 - solved
536019 - solved
536113 - solved
537314
537508
538984
539257 - solved
539867
540284
540535
541067 - solved
541154 - solved
541167 - solved
541188 - solved
541226
541229 - solved
541875
541900
542276 - solved
542442
542682
543665
544957 - solved
547486 - solved
547870
549619 - solved
549959
550020
550913
552554
555112
556114 - solved
558696 - solved
558508 - solved
559286
562842
562899 - solved
562905 - solved
563024 - solved
563138
564067
565658
569595 - solved
570191
570357
570716 - solved
570923
570959
571300
578579 - solved
581866

BITTREX_LIST_VERIFICATION_#4
282327
287100
323039
324319
325511
326495
336030
336180
341938
345894
347352 - solved
348219 - solved
350098
352372
354713
358645
359400
361019 - solved
362367
362834
363107 - solved
364887
369857
371016 - solved
390702
394371 - solved
395265 - solved
396025 - solved
398318 - solved
398670
399222 - solved
402898
402908
403138
403342
405241
405722
406909
408722 - solved
409372
409580
413537 - solved
418104
418284
424695
425121
425325
425428 - solved
425619
426702
426943 - solved
427959 - solved
428106
430542
433134
433525
433786 - solved
434421
435204
435338
436812
438066
439265
440060
440082
440515
442693
443928
443945
444851
449655
450532 - solved
450838
451018 - solved
451977
457014
457955
658937
461223
463529
463908
466553 - solved
466971
468603
468720
471345 - solved
471563
472292
473057
475219
477503
478162
478902
479943
482352
483744
483835 - solved
483980
484415
485811 - solved
486296
487370 - solved
490788 - solved
490977 - solved
491399
492081
492142
492150
492914
493013
494081
496274
496927 - solved
497729
498204 - solved
499092
499785
500155 - solved
501248
501661 - solved
504022 - solved
504043
504488
504526
504588 - solved
505829
505857 - solved
505973
506252
507359
507676
508288 - solved
508674
508724
508747
508982
511407
511639
511892
513053 - solved
513067
513519
514550
514648
514778 - solved
515320 - solved
515855
516096
516314 - solved
516581
516730 - solved
518269 - solved
519084 - solved
520326
520869 - solved
521423 - solved
521773 - solved
522125
522361 - solved
522889
526283
526570
527345
528303
528742 - solved
528981
531347
532570
532588
533205
533668
534424
538729 - solved
540156
540658
541549
541684
542521
542903
543010
544326 - solved
544906
545435 - solved
545977 - solved
547386
548298
548352 - solved
548691
548891
549748
551108 - solved
551408
552127 - solved
553326
553719
553726
555326 - solved
555759 - solved
555906
556312 - solved
558750
558907
559090
559685
560912 - solved
561149
561498 - solved
562022 - solved
563176 - solved
563470 - solved
563682
564462 - solved
564630 - solved
566708 - solved
567585
567737
568898
569430
569824
570750
571004 - solved
571462
571716
575354 - solved
575494
575539
575696 - solved
575699
577670
579112 - solved
579360
579504
579701
580041
581461
582495
582606
583371 - solved
583725 - solved
584799
585149 - solved
585448
585660
586372
586525
586824
589305
589780
590118 - solved
590236
590332
590397
590477
590535 - solved
590558
590967 - solved
591786 - solved
592272
592966
593153
594455
594679
594826 - solved
595425
595691
596230 - solved
596264 - solved
596509
596534
596781
598977
599819
599832
600982
601676 - solved
601732 - solved
602489 - solved
602606
603024
604387
604511
604949 - solved
605687
606740
606954
608756
612126 - solved
612231
612483
612839
613517
614002
614351 - solved
614387
615230
615364
616112
616361 - solved
617027
618050
618226
618397
618408
618673
618825
619664 - solved
619724
620027
622356
623226 - solved
623370 - solved
623703
624239
624811
625603 - solved
627376 - solved
628086
628841 - solved
629513 - solved
631395 - solved
631951 - solved
632880
633202
637316
637428 - solved
637666 - solved
637853
638697
639022
640539 - solved
640578
641767 - solved
641897
642308
642470
643357
644170
645771
647375
648294 - solved
648664 - solved
649271
650055
651032
651049
651926 - solved
651942
655300 - solved
655379
656448
656915 - solved
657239
660062 - solved
660161
661633
661894
662162
663038
667738
669786
669897
670148
671876
675571
678384
679629
682599 - solved
690826
696358
701408
707559 - solved
721729

BITTREX_LIST_VERIFICATION_#5
345633
385279
389080
400191
403496 - solved
404720
409123
418792
425039
425247
435256
443986
445285
448851
461566
463995
466357 - solved
468103
479913
482265
483809
492526
494170
494784
497146
500009
502755
507757 - solved
509211
514253
514728 - solved
516611
519022
519356 - solved
519628
521060
521289
522659 - solved
523310
528902
533223
535256
541190 - solved
541403
543303
550880
551402 - solved
551623
555294
555400
559069
562572
563496 - solved
566061
566834
567745
568895
570881
572086
572837
577498
578232
579099
580585
583888
584230
584749
590062 - solved
597860 - solved
600971
601526
604826
609119
609338
612008
614529
614903
615518 - solved
616497
616997
626203 - solved
626453
626661
631163
631185 - solved
631425
639573
641841
644835
645252
645646
645878 - solved
648291
649731
650658
652109
652691
652873
655980
671910 - solved
674748
676248
676996
677170
677483
679566
686905 - solved
693103
696574 - solved
699986
700344 - solved
714593
716225 - solved
717234
717575
719871
722401
725644
727705
736264
739549
744334
746481
749133
752400
752871
753246
754138
757110 - solved
757693
758586
760195
763913
765658
767264
769681
771096
773224
776575
780133
784324
795507
795975
797369
805001
807916
811678
813748
813833
821147
822933
823026
823463
828387
830915
849204
862448
867024
893422
894802
900907
909102
912192
922295
931056
933913
939724
946141
947299
958224

Further there are numbers of tickets from persons who have their accounts disabled.

BITTREX_LIST_DISABLED
290258
291477
291860
293243
303107
322185
324331
324490
345005
350498
352149
356091
395762
409986 - solved
412455
413384
419326 - solved
425871
429954
440019 - solved
449727 - solved
451512
462230 - solved
463846
478675
485165
487205
488896
494744
497978
499135
499804
516805
520349
520521
679417

BITTREX_LIST_DISABLED_#2
281906
282457
289560
325337
330795
335329
411670
424479
440019
442247
473640 - solved
478501
497867
514742
520106
520106
528569
529454
531318 - solved
532979 - solved
541701
542231
543212 - solved
578049

BITTREX_LIST_DISABLED_#3
202899
281802
281824
281846
281860
281861
281894
281899
281906
281909
281913
281914
281942
281976
282004
282048
282057
282087
282117
282126
282166
282177
282179
282231
282244
282266
282283
282294
282304
282318
282349
282368
282378
282383
282385
282430
282485
282518
282526
282548
282553
282644
282698
282711
282719
282739
282830
283011
283090
283145
283209
283250
283298
283332
283337
283339
284259
284329
284500
284689
284705
284862
285097
285177
285183
285221
285578
286577
286767
287124
287269
287376
287423
287937
288110
288153
288198
288213
288229
288282
288357
288556
288645
288840
289151
289747
290072
290240
290945
291401
291684
291731
292001
292232
292641
292844
293008
293686
295213
295326
295890
296323
297073
297241
298927
299057
299763
302238
306180
306893
311675
314065
315409
321038
328140
328429
331480
331565
334822
335329
335783
336480
336821
340905
341188
342303
343536
345141
347457
357429
363654
366162
370637
376654
381478
383484
398876
403335
423792
425023
430033
433011
435174
435579
447316
447416
448344
454010
455729
464958
466312
467978
474912
482966
494877
494995
495556
516352
523878
524004
529321
538155
542607
544698
545230
558728
558745
559566
562951
569055
575949
576218
583646
615671
615915
624283
629558
630698 - solved
636549
670559
674384

Finally, below there is a list of "other issues" with Bittrex support center which appeared because they just don't answer them.

BITTREX_LIST_OTHER_ISSUES
305617
374135
418678 - solved
490430
492178
502149
535803
567788
632703
691693
743909
799882
745193
820564
851219
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November 26, 2017, 02:56:25 PM
 #2

This happened already to thousands of their clients! Will they ever address these problems?
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November 26, 2017, 03:01:34 PM
 #3

Yep.. cryptsy2.0?

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November 26, 2017, 04:09:39 PM
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Reverse the fund transfer policy for unverified accounts back to the previous allowance of 0.025 BTC daily!!!
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November 26, 2017, 04:13:57 PM
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My first request was sent on 17 October 2017, still no response from support Bettrex
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November 26, 2017, 04:38:20 PM
 #6

All hi too the same situation the problem from verification of the account and support of the Bittrex exchange is silent.
I ask you the shortest time to consider opened by me tikt and in the manual mode to make verification of my account. I specified in a tiketa and sent you an identity certificate photo.
Room of the tiket in support service: No. 512734
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November 26, 2017, 04:43:19 PM
 #7

EMC2 might be one way to get your coins out try another coin not bitcoin to withdraw? :-D hope this helps<<<

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November 26, 2017, 04:45:09 PM
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The guys have not answered the ticker for a month, please help 364545
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November 26, 2017, 05:37:24 PM
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EMC2 might be one way to get your coins out try another coin not bitcoin to withdraw? :-D hope this helps<<<


Tried with FUN - no go!
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November 26, 2017, 06:09:26 PM
 #10

Why are the fuckers not responding here?
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November 26, 2017, 06:22:43 PM
 #11

#411670

account disabled
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November 26, 2017, 06:44:11 PM
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#500739 verify
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November 26, 2017, 07:04:46 PM
 #13

Name mismatch ....

Request #516396

Verify...
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November 26, 2017, 09:56:45 PM
 #14

 Request #448200

Wating for verification.
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November 26, 2017, 10:43:55 PM
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I have same #BittrexTrouble with verification of my account and access to my funds. Support is not responding! HELP! Please solve ticket #514015  Undecided Wink
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November 26, 2017, 10:47:55 PM
 #16

what is happening?  Angry
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November 26, 2017, 10:59:43 PM
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mine is from 11 oct ticket Request #281906 its two month and my account still not enabled yet !!!
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November 26, 2017, 11:03:50 PM
Last edit: November 26, 2017, 11:30:43 PM by coolprofit
 #18

Guys, please help spread this theme! To many, this situation creates big problems! You need to solve the problem faster   Undecided Wink
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November 27, 2017, 02:03:00 AM
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Bittrex ignores my ticket. Problem with verification. Ma assets are actually frozen. Help!   #503557
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November 27, 2017, 04:23:26 AM
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411701  this is my ticket .  waiting for a 3 weeks...... Angry
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