Gelbstich
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December 16, 2013, 12:47:59 PM |
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They have gone 'offline' for 'maintenance' again, which I think means they're simply frontrunning the market for profit. THey're a bunch of crooks.
How can they go on "maintenance" for a single currency? That really doesn't make any sense.
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zackclark70
Legendary
Offline
Activity: 868
Merit: 1000
ADT developer
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December 16, 2013, 03:57:05 PM |
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I warned you guys how quickly your userbase would turn on you if you didn't fix these problems. I hope you are enjoying the fruits of owing money to all the worlds most brilliant technical minds. I am sure it only gets better here for you now. By better I mean I am getting the popcorn.
you do know that as your the DEV of IFC saying things like that could affect the future of IFC on cryptsy right ?
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cryptohunter
Legendary
Offline
Activity: 2100
Merit: 1167
MY RED TRUST LEFT BY SCUMBAGS - READ MY SIG
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December 16, 2013, 05:19:57 PM |
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WTF is wrong with this place now?? email confirm brings this up every time An Error Has Occurred, Please Log Into Your Account First Of course i am logged in?
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thest0ckman
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December 16, 2013, 05:29:10 PM |
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withdrawals not working no answer from customer service. placed order to withdraw over 8000 grandcoins to sell on another xchange. grandcoins gone missing 24 hours. now grandcoin down 75 percent . oh i guess i have to eat this loss now because of your piece of shit exchange? do you really think finra, sec and other states are going to let crypsty(shitsy is more like it) register with class action lawsuits building up?
thank God i do not trade real money in this crap hole.
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disclaimer201
Legendary
Offline
Activity: 1526
Merit: 1001
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December 16, 2013, 05:31:11 PM |
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withdrawals not working no answer from customer service. placed order to withdraw over 8000 grandcoins to sell on another xchange. grandcoins gone missing 24 hours. now grandcoin down 75 percent . oh i guess i have to eat this loss now because of your piece of shit exchange? do you really think finra, sec and other states are going to let crypsty(shitsy is more like it) register with class action lawsuits building up?
thank God i do not trade real money in this crap hole.
This is what you get from promoting shitcoins to be traded at Cryptsy while the exchange clearly can't handle it. Hey, add some more random coins, it's a new week.
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cryptohunter
Legendary
Offline
Activity: 2100
Merit: 1167
MY RED TRUST LEFT BY SCUMBAGS - READ MY SIG
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December 16, 2013, 05:34:08 PM |
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withdrawals not working no answer from customer service. placed order to withdraw over 8000 grandcoins to sell on another xchange. grandcoins gone missing 24 hours. now grandcoin down 75 percent . oh i guess i have to eat this loss now because of your piece of shit exchange? do you really think finra, sec and other states are going to let crypsty(shitsy is more like it) register with class action lawsuits building up?
thank God i do not trade real money in this crap hole.
Are you getting this same issue with withdrawals saying An Error Has Occurred, Please Log Into Your Account First when you click on the email confirm link?
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thest0ckman
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December 16, 2013, 06:30:19 PM |
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thank God i do not trade real money in this crap hole.
[/quote]
Are you getting this same issue with withdrawals saying
An Error Has Occurred, Please Log Into Your Account First
when you click on the email confirm link? [/quote]
yes , i figured i would try and withdraw a different currency and i got that same exact error.
so my grand coins are missing and cannot take anything out because of this new error.
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cryptohunter
Legendary
Offline
Activity: 2100
Merit: 1167
MY RED TRUST LEFT BY SCUMBAGS - READ MY SIG
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December 16, 2013, 06:54:06 PM |
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thank God i do not trade real money in this crap hole.
Are you getting this same issue with withdrawals saying An Error Has Occurred, Please Log Into Your Account First when you click on the email confirm link? [/quote] yes , i figured i would try and withdraw a different currency and i got that same exact error. so my grand coins are missing and cannot take anything out because of this new error. [/quote] Yeah, damn it get's on your nerves , then again i think the task is huge that they have. I mean look at coinedup, one busy coin and collapses ...cryptsy has 10x more still does annoying trying to trade with all the issues, i guess we are all in the same boat though right now.
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patyjm
Newbie
Offline
Activity: 42
Merit: 0
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December 16, 2013, 08:39:41 PM |
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I have problems I never removed nor the withdrawal reaches the transfer This page is always embarrassing problems and also steal your coins to my users an gone and I do not answer me to stand for 5 days ago I always lose money here is a cheat company I'm hoping 0.2 btc and scammers do not pay pay
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kelsey
Legendary
Offline
Activity: 1876
Merit: 1000
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December 17, 2013, 12:00:42 AM |
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Well I won't cry and run (as cryptsy makes me crypto monies and no where else to dump the crapcoins), but yeah no fun of late. Like a week ago now ordered some XPM order went through but never recieved the XPM and lost the coinage I bought it with. Filled a ticket keep getting a generic reply that issue has been closed and solved if not reply to this message, repeated when I reply, now like 7 times Tried the self audit and lost btc in it (strangely enough the exact amount of recent sell orders) 2 lots of deposits also missing in action many days now Orderings a mess now (lag) most the time making daytrading quite difficult. So now its only going to be my site for selling alts that vol isn't elsewhere, well it never had the top coins trading volume anyways (cause or effect?). I think they are just using the old software audit button to solve all issues
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cryptohunter
Legendary
Offline
Activity: 2100
Merit: 1167
MY RED TRUST LEFT BY SCUMBAGS - READ MY SIG
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December 17, 2013, 12:40:40 AM |
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Well I won't cry and run (as cryptsy makes me crypto monies and no where else to dump the crapcoins), but yeah no fun of late. Like a week ago now ordered some XPM order went through but never recieved the XPM and lost the coinage I bought it with. Filled a ticket keep getting a generic reply that issue has been closed and solved if not reply to this message, repeated when I reply, now like 7 times Tried the self audit and lost btc in it (strangely enough the exact amount of recent sell orders) 2 lots of deposits also missing in action many days now Orderings a mess now (lag) most the time making daytrading quite difficult. So now its only going to be my site for selling alts that vol isn't elsewhere, well it never had the top coins trading volume anyways (cause or effect?). I think they are just using the old software audit button to solve all issues Agree 100% with this, i just got the annoying negative balance thing again, so though i would cancel some orders and get the coins refunded to overcome the negative balance....what happens??? it goes deeper into negative than before after the refund? What is wrong with this place? Seriously the lag is one thing, perhaps reasonable after such load. However this new bunch of bugs with incorrect calculations is much more worrying. I mean the coin was in credit last i looked? i see no extra trades placed and the coin goes negative? how is it possible? Please cryptsy hire some professionals that can fix your site up. It's great to design it yourself so that you understand fully how it works and can tinker with it and do your own support. However, i think now it is time to give up and get a pro to either fix this one or start again from the ground up. The site never had all these weird bugs before the extra load did it? i don't remember all the negative balance nonsense before? The audit did nothing at all. The lag does seem to be improved, not sure if that is because the volume has died off or because the site has actually improved in some way. The new bugs are quite frustrating though and again put people off. I really hope this site can recover and function like a few weeks back when it was great.
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Desten
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December 17, 2013, 02:27:04 AM Last edit: December 17, 2013, 05:07:32 AM by Desten |
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I can tell you why such a lot of bugs and their type. As i can understand this as a it/programmer with 25+ years of experience.
1. I think and i see that trade engine is divided in independent modules. One module is reading/showing orders, second module placing/cancelling orders. And maybe third/fourth modules, that do other things (such a refunding for cancellation/adding coins for executed trades/withdraw/deposit). So there must be 4 to 6 fully independent parts.. 2. This modules works not in perfect chain, but when one can do some things - it will do. When it's busy - then he will do later. If it will be actual for that moment.
So, that's why we see that we placed/cancelled order, message that we did it successfully arrives (!!!) but actually this is not done for that moment with very high probability. And if first module sends placing/cancellation order to queue (AND DISPLAYED POSITIVE RESULT) but second module is far away from placing/cancelling, then it possible that in queue we have already orders that can buy/sell in our (!) future (!) order that actually not placed/cancelled. That's how cry is f*ing us each minute.
And they didn't answer tickets that created 1-2 weeks ago. Just automated/common response and closing ticked like solved. But they mostly didn't read what in there. Each new registration/coin we deeper and deeper in the ass and there is no light.
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r3wt
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December 17, 2013, 02:37:13 AM |
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Maybe I am just lucky because I have had zero issues with Cryptsy other than some lag.
~BCX~
I've had zero issues as well. coincidentally, i haven't been trading since the last time it took 3 days to withdraw bitcoin
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My negative trust rating is reflective of a personal vendetta by someone on default trust.
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divinity
Member
Offline
Activity: 70
Merit: 10
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December 17, 2013, 04:13:49 AM Last edit: December 17, 2013, 04:25:26 AM by divinity |
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Cryptsy is simply the WORST p.o.s. to exist in the crypto exchange community, and I speak from experience.
I have used b-ter, coinex, btc-e and vault of satoshi without any issue.
My experience with Cryptsy within just 4 days of being a new customer:
- server crashes with an error that the site is unavailable (6 times now) - failure to login (says a security error occurred) - withholding my money when I cancel a transaction (up to 45 minutes for it to come back to online wallet) - withdrawals sit in a 'processing' state for 15 or so minutes, every other exchange sends immediately - deposits can take up to 3 days to reflect - session error message when trying to login today - their forum is full of over 100 similar complaints from dozens of members missing funds - they have to actually create an 'audit' feature to find the missing funds (absolutely ridiculous, how many exchanges do you know NEED an audit feature to find your money) - various currency wallets taken offline for 'maintenance'
Yet Mr. Vernon remains silent, no apologies or explanation of how he will fix these server issues - just an excuse of over capacity users. If this guy had any business sense he'd suspend his trading fees or give all members extra Cryptsypoints for this dismal and pathetic service. Forget about offering prizes such as I-Pods, and spend the money on the crumbling infrastructure for God's sake. This may come across as harsh but from a customer perspective this is intolerable. Your money is not there when you need it, the site is down when you require it - and that's why I'm done with them.
In my opinion people should run, not walk, away from this service.
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disclaimer201
Legendary
Offline
Activity: 1526
Merit: 1001
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December 17, 2013, 09:46:24 AM Last edit: December 17, 2013, 10:13:17 AM by disclaimer201 |
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Cryptsy is simply the WORST p.o.s. to exist in the crypto exchange community, and I speak from experience.
I have used b-ter, coinex, btc-e and vault of satoshi without any issue.
My experience with Cryptsy within just 4 days of being a new customer:
- server crashes with an error that the site is unavailable (6 times now) - failure to login (says a security error occurred) - withholding my money when I cancel a transaction (up to 45 minutes for it to come back to online wallet) - withdrawals sit in a 'processing' state for 15 or so minutes, every other exchange sends immediately - deposits can take up to 3 days to reflect - session error message when trying to login today - their forum is full of over 100 similar complaints from dozens of members missing funds - they have to actually create an 'audit' feature to find the missing funds (absolutely ridiculous, how many exchanges do you know NEED an audit feature to find your money) - various currency wallets taken offline for 'maintenance'
Yet Mr. Vernon remains silent, no apologies or explanation of how he will fix these server issues - just an excuse of over capacity users. If this guy had any business sense he'd suspend his trading fees or give all members extra Cryptsypoints for this dismal and pathetic service. Forget about offering prizes such as I-Pods, and spend the money on the crumbling infrastructure for God's sake. This may come across as harsh but from a customer perspective this is intolerable. Your money is not there when you need it, the site is down when you require it - and that's why I'm done with them.
In my opinion people should run, not walk, away from this service.
Here is what Cryptsy should do if they weren't so greedy. Get rid of coins noone needs and leave them to be traded elsewhere. I would announce to stop the trading of the following currencies (maybe give 2 weeks notice) as a decent exchange would do. I'm convinced Cryptsy would work like a charm, and actually be able to grow their business. But as I see it, Cryptsy is much like most of these in this list....a pump and dump operation in order to make quick cash. WTF coins: AlphaCoin AmericanCoin AndroidsTokens BBQCoin BitBar BitGem BottleCaps ByteCoin CasinoCoin CHNCoin ColossusCoin CopperBars CopperLark Cosmoscoin CraftCoin CryptoBuck Diamond Doubloons ElaCoin ElephantCoin Emerald EZCoin FlorinCoin Franko FreiCoin Galaxycoin GameCoin Globalcoin GoldCoin GrandCoin HoboNickels HyperCoin InfiniteCoin JouleCoin JunkCoin KrugerCoin Lucky7Coin LuckyCoin MasterCoin MegaCoin MemeCoin MinCoin NanoToken NeoCoin Netcoin Nibble NoirBits NovaCoin Orbitcoin PayCoin Pennies PhilosopherStone PhoenixCoin ProtoShares Quark RedCoin RoyalCoin SexCoin Spots StableCoin StarCoin TagCoin TekCoin Tickets XenCoin YaCoin ZetaCoin Edit: Perhaps it's time to stop complaining and to start switching exchanges: If want to earn interest for your BTC, LTC and PPC, try Vircurex. (If you wish, pls use my referral link in signature) Vircurex looks less cool, but has been reliable for years. Only issue used to be low volume, but perhaps this will change now. They trade Bitcoin, Digitalcoin, Litecoin, Devcoin, Freicoin, Feathercoin, I0coin, Ixcoin, Namecoin, Novacoin, Peercoin, Quark, TRC, WDC, and Primecoin. More than enough coins imo.
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kelsey
Legendary
Offline
Activity: 1876
Merit: 1000
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December 17, 2013, 10:15:13 AM |
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well i 100% agreed disclaimer201 right up to the point you wrote your list.....then looked at DGC as ur avatar
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zackclark70
Legendary
Offline
Activity: 868
Merit: 1000
ADT developer
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December 17, 2013, 10:23:33 AM |
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disclaimer201 that list is 99% of the coins on cryptsy who would go on an exchange with no coins ?
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jamestown2035
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December 17, 2013, 10:24:44 AM |
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Bitjohn you ever consider maybe putting up a news tab at cryptsy to tell them all the things you are listing here? I know many of the new users have no clue about this forum. Is there an ETA on when the chat will be back up there? You really need some type of live support over there.
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disclaimer201
Legendary
Offline
Activity: 1526
Merit: 1001
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December 17, 2013, 10:40:20 AM |
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disclaimer201 that list is 99% of the coins on cryptsy who would go on an exchange with no coins ?
That list is far from 99%. More like only 80%, sadly. It doesn't matter if some of these coins are actually worth mining right now, or less of a scam than the others - the point is Cryptsy is - so obviously - overwhelmed that they need to get their priorities straight, or close shop due to ever repeated system collapse.
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bholzer
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December 17, 2013, 11:43:57 AM |
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I've been telling Cryptsy since the day MCXNow announced the closing of their exchange to temporarily lock signups until they get issues under control. There has been issue after issue since the day I signed up several months ago...and it just keeps getting worse. Of course they ignored my advice and, when the site inevitably came to an unusable, screeching halt...guess what they blamed it on? All of the new users signing up!
Here are some brief summaries of their issues:
Infrastructure:
I can't believe Cryptsy isn't properly utilizing more scalable solutions. Cryptsy is a disaster right down to the base. How crazy is it, in today's cloud-centric web, that in order for them to accommodate the new users they insisted on taking on immediately...they had to order physical servers over a weekend and wait days to get them in-hand and configured (at least I'm assuming they're configured -- who knows?) Why not offload some of the work to cloud servers that can be re-sized in minutes as-needed and at the very least a quality CDN (this is day 1 stuff for a site with even moderate traffic.) Who serves static content right off their physical server these days? To make matters worse...they have cache-busters on a number of static files (for example: ?v=v3) so everybody has to pull those files back down over-and-over. I could go on-and-on here...and obviously I can't see under the hood but I wouldn't be a bit surprised if they haven't done one thing right here. Based on the performance...I'm assuming they've completely avoided sharding the database (other than adding the LTC and XPM markets -- I think this was a workaround for them not understanding the right way to spread the load.) I'm not even sure they're taking advantage of basic key/value caching -- if they even had a basic, reasonably-sized memcached cluster there is no way the performance would be this poor -- I think every single call is going directly to the database. If this is the case this far into the game...we have to assume they're hopeless. Everything I suggest to them regarding optimization of their platform goes completely ignored -- there is certainly a level of arrogance here that trumps logic. The solution is always "we'll add more servers! UPS should be showing up with the servers any day now!" Do they realize what year it is? I'd be curious to know what kind of connection they're even working with. At this point I'm not sure if they're purposely cutting corners...or if it's complete incompetence. It would probably take about 2 hours to improve the efficiency of their server cluster by 500%.
Trading parameters:
Obviously they are incapable of and/or unwilling to efficiently utilize available technologies and optimizing their configuration and their code (and are apparently opposed to taking outside advice) but you'd think basic adjustments to trading rules would be simple enough for them to agree on and implement. There was actually a point where there was no minimum amount for a buy/sell order a few months back...and of course the entire site was unusable because bots were having a field day with it. I begged them ad nauseum to implement a minimum on sell orders of 0.001 bitcoins (at the time, this represented about 15 cents.) They finally listened and did implement a minimum on a number of currencies...but the minimum was still fractions of a penny on most -- how is it worth the database hit and user frustration to accept such small trades? A 500 BTC trade and a 0.00001 BBQ coin trade both take up the same amount of space in the database...and often even that fractional BBQ coin ends up being split into multiple buy orders because of the same lack of limits. The limits need to be raised -- they can always be adjusted later for price changes...but to make it simple they should all be linked to the master currency. I'm doing hundreds (and often thousands) of dollars in Cryptsy trades alone every single day -- with the volume they're seeing...I see no reason to continue to cater to traders placing sell orders valued at less that 1 penny. This is ridiculous and the stubbornness needs to end.
Deposit/Withdrawal issues:
This is probably partially related to the infrastructure issues...but come on. The deposit and withdrawal issues are the most ridiculous issues I have ever witnessed. I understand they have to maintain 45 billion wallets because they're greedy and just keep adding more and more currencies and taking on more and more bribes/etc...but this could be managed by 1 dedicated guy that could also double as a support person during any downtime. With the amount of money Cryptsy is now making (which is only a fraction of what they could be making if they'd check their egos at the door and listen to advice from professionals) they need to put humans in place and assign them primary roles. I'm here to tell you...deposits and withdrawals are not a major resource hit. A decent dedicated server should be able to handle thousands of deposits and withdrawals every minute. We all know the issue likely lies within their amateur database configuration -- the primary bottleneck of the Cryptsy shitshow. I understand there is a lot going on here and they grew way too big way too fast...but it's time to get real: Cryptsy only survives because there is no viable alternative that can handle a high level of traffic either. Also, they offer coins (often in volume) that other exchanges don't. I definitely believe they should weed some of them out (or at least separate them into a completely different sister site -- craptsy.com or something) but regardless it is another reason they're surviving. I can't think of another business that could have survived this ongoing mess...and if they don't get their act together soon they'll be toast the second somebody launches a quality exchange. I'm giving them until the first of 2014 to get things running smoothly or else I'm taking a brief break from my day job to build a proper crypto exchange -- it isn't fair to this community that they have to continue to deal with these issues. The anxiety of missing funds, poor communication, insane amounts of lag, random crashes -- these are all elements that cannot exist in a 24/7 financial market. Occasional issues such as brief provider outages or attacks are understandable...but Cryptsy has been a disaster for months and it only seems to be getting worse.
If Cryptsy put the right (qualified) people in place within their organization they could literally have a billion dollar company here (possibly in record-setting time.) They need somebody that can make smart business decisions (like locking signups temporarily when they couldn't even support the users they already had.) Their greed and arrogance are the driving forces behind this mess...and the irony is I guarantee it's hurting their profits now, in the short-term, and will likely lead to the end of their business in the long-term.
I appreciate what these guys did and what they're doing -- a fun side project likely became their entire life overnight. I've been there (really, I am there) and I typically understand these situations...but at this point it's just gone on too long. There are too many simple solutions that would quickly start chipping away at the problem...and the fact that they're ignoring them and continuing down this path of self-destruction eludes all logic. They have done very little right lately.
I will say this: To my knowledge, I've never lost a single coin at Cryptsy. I'm sure they often have to cover missing coins out-of-pocket...but at least things always end up square. Despite missing out on a ton of profit due to multi-day deposit delays, randomly disappearing currencies, trade lag that sometimes caused over an hour delay to even place the trade, etc...I have made a decent amount of profit at Cryptsy as well. I'm not going to sugarcoat it: The website is a mess, the business is a disaster, and they certainly make a lot of poor decisions...but I think Bitjohn and Vern and good guys with good intentions and it's possible they start getting this ship back on track before it's too late (I wouldn't hold my breath...but they've lasted this long, right?) It's definitely a race against the clock at this point -- the field will not remain this wide open forever. In many ways they're victims of their own success...and because they keep pulling in a profit they are less motivated to make major changes in their operation. I understand the insane amount of things going on at once with this exchange...but it could have been simplified considerably had they temporarily locked signups (maybe even require invites from existing members -- get the "elite" vibe going and people will be lining up at the door to get in the club instead of walking right in and realizing it's a garbage dump) and also limited the number of coins they added. The problem now is that it's not easy to just remove coins once they've been added...and they've made their bed in that department. I think it's extremely strange that they just suspend trading of certain currencies without any notice (for example, GrandCoin yesterday and PhoenixCoin currently) -- that simply cannot happen. They completely underestimate the impact these actions have on people trading those currencies -- if there's an issue...suspend trading with a proper announcement and figure out the issue immediately. Yesterday peoples' Grandcoins couldn't even be withdrawn from their accounts (let alone traded) -- that's ridiculous. They continue to create panic over-and-over and it's absolutely bad business. The approach of "Eh who cares if we lose a few customers we'll get more new ones than we can even handle tomorrow anyway" only works for so long...in these extremely unique situations.
I could go on all day -- I'm absolutely baffled at the way they're running this business at this point. I used to make excuses for them...but at some point you have to wake up and realize you're moving backward. They need to decide quickly if they want to go to the top and make history (and a lot of money)...or end up a small blip on the digital currency timeline.
The clock is ticking.
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