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Poll
Question: Did you get your account back?
Yes, Claimed it, got it before trading was started again
Yes, got it after trading opened
No, they pulled me on hold/rejected my claim
I've been hit by the MtGox Wall, no response on my claim at all so far

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Author Topic: Did anyone else not receive any notifications on their MtGox Claims yet?  (Read 711 times)
antares
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June 30, 2011, 06:32:28 PM
 #1

Hey there,

I heard about this from others too, still since a couple of days it's become quiet around the topic. So straight to the point:
As Soon as MtGox opened their claim page, I went out to claim mine back.
I have not heard back from them so far, so I opened a Ticket on monday, which has just been closed as resolved without any comment yesterday. Still did not hear anything from MtGox. So question is, am I really that alone? MtGox people announced that they had actually hired local staff to support the claiming process, and there seems to be lots of users back online again. Given that the Probably had about a third in inactive accounts that did not yet get claimed, it shouldn't have been too hard to work through the claim emails, or at least send a short notice to all unanswered claims. But now they just act like a wall.

So Back to the topic: Did anyone else claim his account back, and did not get any response from MtGox at all?
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June 30, 2011, 06:36:03 PM
 #2

Nothing here too. put in my claim and submited trouble tickets at there support desk and not a word.  Huh
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June 30, 2011, 06:45:31 PM
 #3

I opened a Ticket on monday, which has just been closed as resolved without any comment yesterday. Still did not hear anything from MtGox.

> please respond to it if we've closed your issue and it will reopen it back up

 - http://www.reddit.com/r/MtGox/comments/ib3km/ok_this_is_getting_ridiculous/

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June 30, 2011, 06:54:24 PM
 #4

Nothing after i tried that claim thing; i'm not too worried though 'cause i didn't had any money in there yet

(I dont always get new reply notifications, pls send a pm when you think it has happened)

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July 01, 2011, 02:15:23 AM
 #5

great thing to hear that I am not alone. I thought, after not reading anything about this that I could be the one that got lost in the process.
As MtGox does not seem to respond to communications, this pretty much sucks
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