Is Ledger Nano S REALLY SAFE ?? Best Hardware Wallet ?

[Lucius]

Ledger seems to have problems with DGB and according to what you describe, they have not yet repaired them. 3 months ago they write to one user :

Reply from Ledger support for my ticket
Aug 28, 10:09 CEST
Hello,
Thanks for your reply! Please do not worry because your coins are not lost and your transaction has been done successfully. We will change the node and fix this point on Ledger Live in our next release soon. Thanks for your patience and understanding. Regards! / Cordialement! / 祝好！Hao Fu Ledger Support

Digibyte not showing up in my ledger nano

However you should check that you run latest Ledger Live and latest firmware for Ledger Nano S. If only one coin is have problem with sync that does not mean that this is bad or unsafe wallet. You may buy some other hardware wallet and have same problems, but it is up to you to try with other HW.

I agree that their support is not at the level it should be, actually if you do not find answer to your problem in their FAQ, there is no sense to send them support ticket.

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[dutchlincoln]

true, thats what i mean... I have had the same problem months ago and couldn't do anything with my dgb's. Comment was indeed something like "hey, shut up, you know we're working on it. maybe next week or so. What's the problem? "

And that is really notdone to a customer in the first place, and second when you have control on someone's wallet containing money.












Stupid french...

[dutchlincoln]

i've been woring whole day now to get my coins addesd to my balance.
Can anyone give me some tips or advise?

the coins are transferred to the wallet adress, but the ledger wallet doesnt synchronise. The transaction is visible in the blockchain explorer...

How do i gain control over these funds again?

any help highly appreciated.

Thanks.

[Lucius]

i've been woring whole day now to get my coins addesd to my balance.
Can anyone give me some tips or advise?

the coins are transferred to the wallet adress, but the ledger wallet doesnt synchronise. The transaction is visible in the blockchain explorer...

How do i gain control over these funds again?

any help highly appreciated.

Thanks.

If Ledger have problem with that certain wallet and admits the problem exists then you have two options :

1. To wait Ledger fix problem on their side (which can be in a day or in a few months).
2. To use seed from Ledger and find wallet that support that seed so you get access to your DGB.

If you decide for the second step it is important to move all coins you have stored in Ledger to new wallets. Then you can check Official DigiByte Wallets and pick one which suits you best. From what I see best choice would be Coinomi or maybe Exodus. When you import seed from Ledger in new wallet you should get access to DGB coins.