Edit: Heard back from
info@walletbit.com, poked around with the password reset and login form some more, and now all is well. The coins are back in hand.
You are lucky man, that these people were honest in the end. There was hundreds of wallets that fled with people money.
I hope you will be more carefull in future, use offline storage and software wallets that you control.
Honest in the end? Seriously? Walletbit and in particular Kris Henriksen were not honest at all, never gave me my bitcoin back despite promising he would.
The Promise:
https://i.imgur.com/r2V09k7l.jpgThe first and last reply from him:
https://i.imgur.com/lvIUPzal.jpgI see he continues to be involved in bitcoin to this day, shameful.