Official TerraHash refund request thread

[btceic]

According to my calculations at least 18% of the people that pre-ordered with terrahash have requested a refund or cancelled their orders, In addition many of you have or are in the process of selling your pre-orders.

This thread is all about getting our refunds from terrahash, if you have requested a refund or plan to or are considering it, please post here. In addition, those of you whom are selling your pre-orders due in part to the way that terrahash conducts themselves, feel free to post as well.

Good luck to us all!

[fasmax]

Maybe if TerraHash would have been active like they are now I would not have canceled.
What the hell were they doing for 3 weeks after they built that first K16.
Seems a little weird they didn't do anything until the threatened mass mutiny.
At this point they should just refund the ones that have requested.
TerraHash has a chance to show their honesty and professionalism by refunding those that have requested. 

[btceic]

FTC complaint filed:

Feel free to file yours today!
https://www.ftccomplaintassistant.gov/FTC_Wizard.aspx?lang=en

[btceic]

Maybe if TerraHash would have been active like they are now I would not have canceled.
What the hell were they doing for 3 weeks after they built that first K16.
Seems a little weird they didn't do anything until the threatened mass mutiny.
At this point they should just refund the ones that have requested.
TerraHash has a chance to show their honesty and professionalism by refunding those that have requested. 

Completely agree with you fasmax

[btceic]

Looks like their designer is looking for new work, could he be quitting? was he part time or full time? Was this a contract? inquiring minds want to know!

http://www.kennykimdesigns.com/Kenny%20Kim%20Resume.pdf

[fasmax]

Is TerraHash not cancelling our orders because they are planning to send us the hardware we ordered?
Or are they holding our money as long as possible to punish us for cancelling.
Hopufully they just do the right thing and give us a refund as soon as they can.
Other people are watching their behavior and use it to make decisions about who they do business with.
 

[btceic]

Is TerraHash not cancelling our orders because they are planning to send us the hardware we ordered?
Or are they holding our money as long as possible to punish us for cancelling.
Hopufully they just do the right thing and give us a refund as soon as they can.
Other people are watching their behavior and use it to make decisions about who they do business with.
 

My best guess is the following:

Terrahash, spent all of their money on ordering parts, opening an office, etc, etc, then had to pay back cloudhashing $100,000+ unexpectedly and is left with little to no funding, and at this point is just stalling all of us trying, praying and hoping that something breaks their way.

An article[1] that I read recently (see below) points out that Justin Reynolds the CEO of the company as outlined in the article, has been trying to raise funds for the last 8+ months with little to no success.

To me, their silence and the way that they treated knightlife999 on his visit smacks of evasion tactics.

[1] https://traxarmstrong.com/terrahash-to-start-selling-asic-based-bitcoin-mining-equipment/#gsc.tab=0

[fasmax]

Interesting article.
From the article I found this to be a little odd.
"He further said that company has not finished the design of the custom board yet, but is willing to work with others in the community working on an open design."
Should of said we are waiting for BkkCoins to design the custom board.
 

[btceic]

Interesting article.
From the article I found this to be a little odd.
"He further said that company has not finished the design of the custom board yet, but is willing to work with others in the community working on an open design."
Should of said we are waiting for BkkCoins to design the custom board.
 

I read that part as:

They originally started to design their own board but was unable to finish it for some reason, or realized that they would not be able to do it and was putting the word out that they wanted to work with BKK.
(I wonder if the timelines match up, how long has BKK been working on the Klondike?)

[btceic]

I found these fun places to report terrahash to, feel free to do so as well.

http://www.pissedconsumer.com/post-complaint.html
http://oag.ca.gov/contact/consumer-complaint-against-business-or-company
http://www.ripoffreport.com/go/login?n=filereport.aspx
http://www.planetfeedback.com/
https://econsumer.ftccomplaintassistant.gov/

[btceic]

You guys are too much, enjoy being pricks.

If you wanted out of a business relationship and wanted a refund, your telling me that you would just sit back and allow them to steal your money? No you wouldn't either.

Those of us that have asked for refunds are not asking for anything unreasonable, just cancel the order, refund the money and be done with it.

[btceic]

Looks like the folks over at reddit agree with me:

http://www.reddit.com/r/Bitcoin/comments/1h40ft/terrahash_delays_asic_order_processing_amid/

We are unable to process your refund at this time, as we have already invested your money

Sleaziest thing I've ever seen. Not having enough cash on hand to cover any refunds at all is pretty amateurish.

[fasmax]

You guys are too much, enjoy being pricks.

I think  making this thread was a good idea so as not to spam TerraHash.
I don't have much more to say at this point. Next week I might ask TerraHash again on his thread, for a refund.
If that is being a "prick" sorry.

[JakeTri]

As I stated in the main Terrahash thread, I request full refund for my order payed with BTC and I got exactly same denied reply as everyone else
This really sucks for us that used BTC for payment ... I guess for paypal users may be a chance using claim.

[fasmax]

I think that big drop in the price of BTC the other day was TerraHash cashing in.
Hopefully you either get your BTC or the hardware.

[btceic]

For those of you that are jumping ship from TerraTrash, The Addiction guys(Tyrion70 && BlastBob) are starting a 3rd group buy for KnCMiner 400GH/s Jupiters. So far the group buy owns 20 Jupiters @ 400GH/s each, totaling 8TH/s of bitcoin mining fun.

https://bitcointalk.org/index.php?topic=255729.0

[btceic]

well, I finally got my refund today via paypal, terrahash didnt even bother replying to the claim.

glta

[notlist3d]

well, I finally got my refund today via paypal, terrahash didnt even bother replying to the claim.

glta

They never responded to mine either, just threatened me in email to close it.   

Luckily started mine a while back so have my refund as well.  I jumped ship when they never provided video they promised in a day.   Will be going with a different company or group to get it for sure. 

Thanks BBK for all your hard work and making this were multiple ways to get!

[joeventura]

There must be a very good reason why all of a sudden they decided to give people refunds.


Don't ya wish you knew?

 


Hehhehehehheheheheheh

[btceic]

There must be a very good reason why all of a sudden they decided to give people refunds.


Don't ya wish you knew?

 


Hehhehehehheheheheheh

terrahash didnt give me a refund or anybody else for that matter, paypal sided with my claim and reversed the charges.

[Shimple]

I have been trying to get a refund for weeks now. They don't answer their tickets or my calls. Ever? What the f**k? What can I do?

[btceic]

I have been trying to get a refund for weeks now. They don't answer their tickets or my calls. Ever? What the f**k? What can I do?

how did you pay?

[Shimple]

I have been trying to get a refund for weeks now. They don't answer their tickets or my calls. Ever? What the f**k? What can I do?

how did you pay?

Wire transfer.

[btceic]

I have been trying to get a refund for weeks now. They don't answer their tickets or my calls. Ever? What the f**k? What can I do?

how did you pay?

Wire transfer.

I may be wrong but as far as i know you cannot reverse those.

If I was in your position, I would call your states AG, and CA's AG and call your bank to at least document the issue with them.

[btceic]

I have been trying to get a refund for weeks now. They don't answer their tickets or my calls. Ever? What the f**k? What can I do?

how did you pay?

Wire transfer.

I may be wrong but as far as i know you cannot reverse those.

If I was in your position, I would call your states AG, and CA's AG and call your bank to at least document the issue with them.

It looks like your only recourse at this point is to sue them, either individually or by class action with Bar's lawsuit against TerraHash.

[ethought]

Did anyone successfully get a refund from Terrahash?

Or did they just walk away with everyone's money / btc scot free??

[sniffinpoprocks]

I don't know about 'everyone' but I never saw a single Satoshi back out of my 8.31 BTC I sent.