They do not pay the money [ CRYTOPIA NZ ] Please Help me !!!

[Devilbozzo]

Friends I have a problem for 2 weeks and I do not think I can explain it. I try to explain this with a half-tongue English, but I wish there was a friend who can help me in this matter, unfortunately, at this time.

I tell them they will turn down the same way.

#65748 - BTC Deposit History Payment Problem ( Very urgent )
Category:   Deposit
Status:   Closed
Opened:   12/7/2017 9:43:00 PM
Last Update:   12/11/2017 10:46:33 PM
Ticket description:
Hello I have reported that I have a problem with the BTC operation before, and you asked me for the necessary documentation. Below, I tried to tell you these things visually, please come back to me positively.

My TX adress:

302e41409b301fba7ff0671761fe48c73c2ceec94f6f6ceb80d070196daba1a2

My BTC Address: 14zXs6TzQ2rMkzsGVRcgYx1KRcUSJDDqPJ

----------------------------------------

Picture 1: https://ibb.co/jpqxXw

Picture 2: https://ibb.co/h8z2zb

Picture 3: https://ibb.co/e8axXw

I ask that you please. I want my problem solved.

The answer to them is that ...

Sender: DaRoll12/11/2017 10:46:29 PM

Hi Devilbozzo,

Thanks for contacting Cryptopia.

This deposit has already been credited to your account.

20648405   BTC   0.39181261   Confirmed   302e41409b301fba7ff0671761fe48c73c2ceec94f6f6ceb80d070196daba1a2   3 12/4/2017 3:34 PM

Regards, Cryptopia Support.

What can I do ?
Can you help me ?

Thank you for All...

[1715271365]

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[1715271365]

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[1715271365]

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[1715271365]

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[1715271365]

1715271365

[Vibez1Tv]

Ask them for detailed history of your account? this should not be any problem if it is then they cheat you

[Lipe490]

I see your problem here. You gave them the wrong txid. You sent them the first txid deposit of the 0.39181261. So they answered you saying that the deposit was completed. Try to sending this txid which is the second deposit you made 3894ca631cfc632c85ac31701e4b299f0036922bb28473ce81fe80a42f0e0b4f (0.029) so they can confirm for you.

[Devilbozzo]

I see your problem here. You gave them the wrong txid. You sent them the first txid deposit of the 0.39181261. So they answered you saying that the deposit was completed. Try to sending this txid which is the second deposit you made 3894ca631cfc632c85ac31701e4b299f0036922bb28473ce81fe80a42f0e0b4f (0.029) so they can confirm for you.

I absolutely agree with you. Thank you very much.

I sent your writings directly to them.

I hope they help me.

Because I do not know English very well.