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Author Topic: Transaction Confirmed but deposit still not in wallet 4 days later  (Read 34 times)
adamstoy
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December 18, 2017, 11:42:17 PM
 #1

Hi guys,

I have a bit of an issue.

on the 7th of December I sent BTC to my exchange wallet.

The transaction remained unconfirmed for roughly 10 days.

In that time it was pending in my BTC wallet on the exchange. At about 9 days it dropped off pending and went to completed.

Then on the 10th day it finally confirmed however the funds never appeared in my exchange account.

The exchange are useless, they don't respond. I have submitted several tickets. Now the BTC still isn't in my account and it's been roughly 4 days since it confirmed.

https://blockchain.info/tx/b4d8ec7f6d19cecda43f41965395765d67772441192d5a9a3498b89503e9e9a5

Any help would be appreciated. :-(
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xYakult
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December 19, 2017, 12:31:18 AM
 #2

Your deposit transaction is already confirmed and no one can help you in your case except the support of your exchange. Just keep on sending them an email about your problem maybe atleast once a day. Goodluck!
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