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Author Topic: Missing withdrawal from BTCMarkets to Binance  (Read 65 times)
FoDb
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December 19, 2017, 08:42:31 AM
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Hi, I'd like to ask for your help with a BTC transaction (0.16288 BTC) I started last Thursday (14/12/2017 20:16:53).

I've contacted BTCMarkets and Binance multiple times but they haven't replied any of my emails or social media messages.

BTCMarkets shows that it's been processed but the deposit hasn't been recorded at Binance, and there's no trace of the transaction at
https://blockchain.info/tx/d8d21129b2357997369aec98942e78a5452401b3a3bd31d851c9cb01f9f8307b
https://etherscan.io/tx/d8d21129b2357997369aec98942e78a5452401b3a3bd31d851c9cb01f9f8307b
blockexplorer.com
https://live.blockcypher.com/
https://etherscan.io/tx/d8d21129b2357997369aec98942e78a5452401b3a3bd31d851c9cb01f9f8307b

https://www.blocktrail.com/BTC/tx/d8d21129b2357997369aec98942e78a5452401b3a3bd31d851c9cb01f9f8307b shows it's REMOVED / EXPIRED with Thursday, December 14th 2017, 20:41:55 +11:00 relay time and the fee was 0.0005 BTC.

https://btc.com/d8d21129b2357997369aec98942e78a5452401b3a3bd31d851c9cb01f9f8307b I'm not sure how to read the input and output scripts here.

What else can I do to find this transaction? It's been five days and it's still "Transaction not found".
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SweetCorn
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December 19, 2017, 09:05:56 AM
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your transaction probably got dropped by most nodes and (probably) only btc.com has it now. there is no actual problem, you are only worried about your transaction not getting any confirmation because of low fees. you can try to submit your transaction in any accelerator you know of
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December 19, 2017, 09:47:42 AM
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Your transaction appears to be on:

Blockchain.info: https://blockchain.info/tx/d8d21129b2357997369aec98942e78a5452401b3a3bd31d851c9cb01f9f8307b
Blocktrail: https://www.blocktrail.com/BTC/tx/d8d21129b2357997369aec98942e78a5452401b3a3bd31d851c9cb01f9f8307b
Blockcypher: https://live.blockcypher.com/btc/tx/d8d21129b2357997369aec98942e78a5452401b3a3bd31d851c9cb01f9f8307b/
BTC.com: https://btc.com/d8d21129b2357997369aec98942e78a5452401b3a3bd31d851c9cb01f9f8307b
chain.so: https://chain.so/tx/BTC/d8d21129b2357997369aec98942e78a5452401b3a3bd31d851c9cb01f9f8307b
blockexplorer.com: https://blockexplorer.com/tx/d8d21129b2357997369aec98942e78a5452401b3a3bd31d851c9cb01f9f8307b

So, it looks like it got rebroadcast at some point... Although, with a 60 sats/byte fee, it probably isn't going to get confirmed any time soon Undecided

FoDb
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December 19, 2017, 10:59:00 AM
 #4

So, it looks like it got rebroadcast at some point... Although, with a 60 sats/byte fee, it probably isn't going to get confirmed any time soon Undecided

I just paid for the accelerator, so probably that's why but there was no option to increase the fee. What are my chances? Weeks or days?
FoDb
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December 20, 2017, 09:40:30 AM
 #5

Just an update that my accelerator payment arrived to btc.com today and an hour after that the Bitcoins were deposited to my Binance wallet.

As I calculated, the fee should have been minimum 400 Satoshis per KB, while BTCMarkets only added 61. Interestingly, they added a comment about this on their Facebook page:

Quote
At this stage we have a system that hard codes the withdrawal fee but we intend to have a user configurable fee in the future to help during congested periods.

Anyway, thank you for your help. The accelerator was the quickest solution.
littlemay
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December 20, 2017, 10:40:40 AM
 #6

hey bro,

it happened to me on BTCmarket as well.

how much did you pay for accelerator?

Actually it occurs twice in this exchange

My transaction was found on Blockchain after 15 hours however it is still unconfirmed it makes my sick.
FoDb
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December 20, 2017, 10:42:20 AM
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I paid around $240 USD.
littlemay
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December 20, 2017, 10:56:28 AM
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I paid around $240 USD.

oh man that's killing me

i found if btc withdrawal is greater than 0.3 it will stuck in blockchain for ages compared to the amount less than 0.25 in this exchange
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