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Author Topic: HashFast announces specs for new ASIC: 400GH/s  (Read 875472 times)
dropt
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January 17, 2014, 06:53:09 AM
 #7241

Who knows. At the very least they were in batch 1, same as baby jet batch 1. HF should be sending ouit's  some stable units to  customers at the front of the queue as well to be fair. But, i guess it was easier to send checks to babyjet batch 1 and send units to icedrill. That all we know for now right?

I 100% agree.  IMO the original ToS and Simon's posts make those who paid in BTC huuuggge liabilities.   My guess is they've been instructed to drop those customers asap. Later customers would have agreed to a ToS that places much less liability on HF's books. Also,  It's entirely possible that their yield was garbage and/or that the wafer received in Nov was just the eng run and everyone is now waiting on a full run from the fab.
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January 17, 2014, 06:58:54 AM
 #7242

The crazy thing is that I nearly bought from BFL I actually ordered a monarch but did not go through with the sale after reading all the negative reviews about the company, so here I am thinking what a close call it was, and was relieved that I did my homework etc. I did not think for a minute that I would be jumping out of the frying pan and into the fire!!!

hu hu hu , bfl is bfl  ..... i dont know who's the worst... bfl or scamfast??  

look... they promised a delivering of their monarch for the end of the year?? look waht they mail-sent yesterday:  
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the ordered 28nm Monarch products  have an expected delivery date of March.




https://bitcointalk.org/index.php?topic=110805.0
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January 17, 2014, 07:04:39 AM
 #7243

I for one am not going to quit pursuing Hashfast until at the very least they provide me with some meaningful feedback, these one line replies are just a way of avoiding their resonsibility to communicate with its customers and show some transparency. If they acted in good faith and communicated regularly and responded to customers calls and emails rather than hiding behind a call answering service then they may not have such bad publicity. How do they ever expect to recover from this "Hash" of a business (excuse the pun) if they do not communicate! They are making a rod for their own back by acting in this fashion.

Communication? You can add that to the list of broken promises.

- Weekly production updates will be sent to the email address attached to each order

I have never in all my life experienced such terrible customer service from any company I have ever dealt with and that's the truth! If this was in the UK I would be straight over to the Citizens Advice Bureau and the Trading Standards office. I don't know if there is an equivelent body in USA, but I know that they exist and are in place for a reason. To protect consumers who purchase in good faith with hard earned cash. I have not used my legal insurance yet but I may have to start looking into what my options are from across the pond if I don't receive some credible feedback and responses to my questions soon.

They likely realized that everything they say will be used against them (since most statements made by them have been proven false). So their lawyer probably recommended to stop talking and hope this storm will blow over and customers will accept their losses.

I am really hoping that Hashfast are reading this! I want them to read it, and know that I am not kidding around. £2,500 might not be much to them and I may just be another number to them but it is a lot of money to me and by god I am not going to quit until I get what I am entitled to.

You and me both buddy. I paid the equivalent of $50000 for my single Batch 1 BJ. If I had not ordered I'd still have my 60 BTC. If they had shipped on time I would have been able to mine the majority back by now. It is a bit of a joke really.

  • HF (Aug Cool - Buy your BJ now!  In stock! Shipping Oct 20-30! Payments in BTC only.
  • Me - OK. I'll buy a BJ. Here is 60 BTC
  • HF - Thanks! You can totally trust us. We want our customers to succeed!
  • Me (Oct 30) - Where is my product?
  • HF - There is no product. Did we say Oct 20? We meant Dec 31st.
  • Me (Jan 1) - Where is my product?
  • HF - There is no product. Did we say Dec 31st? We meant Jan 28.
  • Me - If there is no product there is no sale. Can I please get my BTC payment back as per the ToS?
  • HF - No. But here is a USD check worth 7.2 BTC (or 4.5 BTC after paying taxes)
  • Me - ಠ_ಠ ~Dafuq!?
  • HF - Have a nice day! Come again!



+10   that's EXACTLY what happend...
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January 17, 2014, 07:21:38 AM
 #7244

I don't know if there is an equivelent body in USA, b


Welcome to Scamerica!!!   

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January 17, 2014, 07:29:15 AM
 #7245

I for one am not going to quit pursuing Hashfast until at the very least they provide me with some meaningful feedback, these one line replies are just a way of avoiding their resonsibility to communicate with its customers and show some transparency. If they acted in good faith and communicated regularly and responded to customers calls and emails rather than hiding behind a call answering service then they may not have such bad publicity. How do they ever expect to recover from this "Hash" of a business (excuse the pun) if they do not communicate! They are making a rod for their own back by acting in this fashion.

Communication? You can add that to the list of broken promises.

- Weekly production updates will be sent to the email address attached to each order

I have never in all my life experienced such terrible customer service from any company I have ever dealt with and that's the truth! If this was in the UK I would be straight over to the Citizens Advice Bureau and the Trading Standards office. I don't know if there is an equivelent body in USA, but I know that they exist and are in place for a reason. To protect consumers who purchase in good faith with hard earned cash. I have not used my legal insurance yet but I may have to start looking into what my options are from across the pond if I don't receive some credible feedback and responses to my questions soon.

They likely realized that everything they say will be used against them (since most statements made by them have been proven false). So their lawyer probably recommended to stop talking and hope this storm will blow over and customers will accept their losses.

I am really hoping that Hashfast are reading this! I want them to read it, and know that I am not kidding around. £2,500 might not be much to them and I may just be another number to them but it is a lot of money to me and by god I am not going to quit until I get what I am entitled to.

You and me both buddy. I paid the equivalent of $50000 for my single Batch 1 BJ. If I had not ordered I'd still have my 60 BTC. If they had shipped on time I would have been able to mine the majority back by now. It is a bit of a joke really.

  • HF (Aug Cool - Buy your BJ now!  In stock! Shipping Oct 20-30! Payments in BTC only.
  • Me - OK. I'll buy a BJ. Here is 60 BTC
  • HF - Thanks! You can totally trust us. We want our customers to succeed!
  • Me (Oct 30) - Where is my product?
  • HF - There is no product. Did we say Oct 20? We meant Dec 31st.
  • Me (Jan 1) - Where is my product?
  • HF - There is no product. Did we say Dec 31st? We meant Jan 28.
  • Me - If there is no product there is no sale. Can I please get my BTC payment back as per the ToS?
  • HF - No. But here is a USD check worth 7.2 BTC (or 4.5 BTC after paying taxes)
  • Me - ಠ_ಠ ~Dafuq!?
  • HF - Have a nice day! Come again!



+10   that's EXACTLY what happend...

OMG  My heart screams for you bro - I met amy@hashfast.com and at that time in November I was under the impression that they were like 10 days out in November.  That is just psycho and scary as shit.  I would've totally demanded the btc refund they're supposed to keep a margin available in btc to be able to issue out refunds.  If they're issuing checks, then they are immediately cashing out btc - if they offerred the btc refund which I believe I recall reading that they would, they should honor it.  Imean shit that's hardcore fucked off - makes BFL seem like a lesser evil to a degree. 

Is the icedrill thing true? That's cool for me with my bitfunder shares that I can no longer use, but bad for the world at large.

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January 17, 2014, 08:07:31 AM
 #7246

Who knows. At the very least they were in batch 1, same as baby jet batch 1. HF should be sending out some stable units to  customers at the front of the queue as well to be fair. But, i guess it was easier to send checks to babyjet batch 1 and send units to icedrill. That all we know for now right?

By sending forced USD refunds to Batch 1 customers that paid in BTC they have effectively booted them out of the shipping queue.

Even if they don't cash this unsollicited check, if there are units to ship they will clearly not ship to these customers.

That better not be the case. I want either a full btc refund and if they cannot do that then my original order plus MPP with enough miners to get back my original investment. This is what they guaranteed and this is what I paid for and expect. If they think that just cause they sent us a "fuck you" USD check we are out of the shipping queue they can go screw themselves. More cause for legal action and further justification and proof that they don't give a shit about their customers and only about their pockets.


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January 17, 2014, 10:37:42 AM
 #7247

I don't know if there is an equivelent body in USA, b


Welcome to Scamerica!!!  

You can joke all you want with this, but on second thought it is rather odd consumers in the biggest consumer market in the world are not protected more from such a things. I understand freedom of trade, free markets, weak state, and all this stuff, but believe me this is close to impossible to happen anywhere else. We scream constantly to overblown state mechanisms in my country, and state bureaucracy blown out of proportions, but I'm pretty certain anywhere else this things would end by state clerks all over the HF back. It's also odd that scam of these proportions is not all over the media, they should love such a juicy stories. How often multi-million dollar scams are there in the USA for this to go unnoticed?

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January 17, 2014, 10:48:12 AM
 #7248

HashFast is just incompetent, from the start. They got in over excited, over promising, and when time started running out, their incompetency got worse, almost pathetic. Now, they're hiding under a lawyer, quiet as a rock. Maybe, well-natured from the start, but incompetent. Young and inexperienced in the world of Bitcoin. I remember someone at HashFast was trying to convince a veteran miner on Skype that "who cares, the USD rate is going up like crazy!" not realizing that the exchange rate is irrelevant in mining as one could just hold on to the coins.

And then I asked one of the employees "Didn't you plan for the possibility of fluctuating BTC/USD price"? They said well "How can you possibly hedge?" Lol, if you didn't have a strategy on how to properly hedge, then why the hell are you making the full btc refund promises in the first place? Just plain incompetent. It's sad, really, I almost feel bad for them. The only thing they got going for them is Deception, but that's not working out for them, either.

Warren Buffet Quote: "Those who won't fill your pockets will fill your ears." That's what HashFast's been doing from the start.

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yuriygeorge
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January 17, 2014, 10:52:05 AM
 #7249

I don't know if there is an equivelent body in USA, b


Welcome to Scamerica!!!  

You can joke all you want with this, but on second thought it is rather odd consumers in the biggest consumer market in the world are not protected more from such a things. I understand freedom of trade, free markets, weak state, and all this stuff, but believe me this is close to impossible to happen anywhere else. We scream constantly to overblown state mechanisms in my country, and state bureaucracy blown out of proportions, but I'm pretty certain anywhere else this things would end by state clerks all over the HF back. It's also odd that scam of these proportions is not all over the media, they should love such a juicy stories. How often multi-million dollar scams are there in the USA for this to go unnoticed?

I'd guess because USA laws/judicial system has not caught up to what a Bitcoin is. Lots of ambiguity in the laws. Also, I don't think HashFast is out to scam, I think they're just plain incompetent (see post above).

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itod
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January 17, 2014, 11:00:59 AM
 #7250

I don't know if there is an equivelent body in USA, b


Welcome to Scamerica!!!  

You can joke all you want with this, but on second thought it is rather odd consumers in the biggest consumer market in the world are not protected more from such a things. I understand freedom of trade, free markets, weak state, and all this stuff, but believe me this is close to impossible to happen anywhere else. We scream constantly to overblown state mechanisms in my country, and state bureaucracy blown out of proportions, but I'm pretty certain anywhere else this things would end by state clerks all over the HF back. It's also odd that scam of these proportions is not all over the media, they should love such a juicy stories. How often multi-million dollar scams are there in the USA for this to go unnoticed?

I'd guess because USA laws/judicial system has not caught up to what a Bitcoin is. Lots of ambiguity in the laws. Also, I don't think HashFast is out to scam, I think they're just plain incompetent (see post above).

No judicial system has caught up with Bitcoin, but elsewhere there are endless consumer protection programs, in fact so much of them that businesses scream constantly they can't work distracted so much. I'm not for that either, but it's a fact HashBust received millions and delivered nothing to customers. How is it possible the customers are only left to go to the court on their own, backed by no one? Isn't it logical that HF have also to respond to some authority and the media?

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January 17, 2014, 11:05:04 AM
 #7251

Well, I hate to bring up Bitcoinorama, but I think he had a point when he saw a red flag that HashFast was not accepting credit cards and only bitcoins and wire transfers. There was that long epic debate between cypherdoc and Bitcoinorama. I actually thought cypherdoc had a point and was quiet convinced by his stance that HashFast was at a better position with no refunds since it didn't have to worry about people gaming the refund system. Yeah, I wish I never listened to cypherdoc... he was quiete convincing back then...

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Ilan1
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January 17, 2014, 11:27:12 AM
 #7252

It is becoming very clear that this company does not operate in an ethical manner, which should be what is best for the good of the customer and what is the right thing to do in-order to maintain our goodwill, with a view to protecting the Hashfast reputation. This is clearly very worrying and concerns me a great deal.

1) It appears that there is clearly a strategy to cover themselves as soon as possible. Their number one priority appears  to be to ensure that their customers with the most probable cause to fight them legally are dealt with first and quickly. These customers being those that all paid in BTC!

2) This introduces further concerns and questions:

  A) Why are they prioritizing these refunds first (Requested or not) instead of reacting and communicating with all of its customers. If this was my company I would focus on treating each and every customer ethically and fairly?

  B) If their priorities are to focus on BTC paying customers first, then in my opinion this strategy flags up warning signals, I would really like to understand what their rationale is for implementing this strategy?

  C) Have they now realized that as a new company they have bitten off more than they can chew? In other words have they concluded that their order fulfillment is an impossibility and the business is doomed to failure and therefore have now decided to make retribution to customers that are a bigger threat first?

  D) In my opinion it is looking more and more that they are heading for a fall, my gut instinct tells me that they are preparing themselves for the storm that is still to come, It appears that Hashfast are not concerned about all of it's customers anymore, or with communicating, which in any business should be a priority in my opinion. In order to maintain a company's reputation it should focus on keeping "ALL" customers happy.

 E) If a company is not worried about it's reputation anymore or is acting in the best interests of "ALL" its customers, and chooses to remain silent instead, this course action demonstrates that Hashfast "may" be putting measures in place to protect themselves as a preventative measure, if so then this screams out damage limitation to me.

 F) If this was my company I would be focused on making good on broken promises to all its customers as a priority! this includes all Batch 1 - 4. I would certainly not single out specific customers.

 G) So what does all of this tell us then? Obviously this is all in ""my expressed opinion"" only and I am simply basing the above on what ""I believe"" to be the situation after experiencing this silence treatment first hand, having received no reply to my numerous questions sent via email and telephone as a batch 4 customer. Also after reading how only Batch-one BTC paying customers are now the only customers receiving refunds in dollars.

I will leave it open to discussion!

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cedivad
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January 17, 2014, 11:49:43 AM
 #7253

HashFast is just incompetent, from the start.

HF: we are gonna ship in October!
CUSTOMERS: great, this explains your overpriced products.
HF/UNIQUIFY: we completed the tapeout. Everything is going according to the plan, and we will be shipping in October.
ME: ok, i'm buying, there is nothing that can go wrong at this stage, if they completed the tapeout and they are still in line to ship in October!
FAB: but the contract you have with us states that we will be able to deliver your wafers middle november, best case scenario!
HF: what did you say? i didn't understood it, i'm just plain incompetent. What is a wafer anyway? I don't need it before November if i need to ship in October, right?

My anger against what is wrong in the Bitcoin community is productive:
Bitcointa.lk - Replace "Bitcointalk.org" with "Bitcointa.lk" in this url to see how this page looks like on a proper forum (Announcement Thread)
Hashfast.org - Wiki for screwed customers
yuriygeorge
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January 17, 2014, 12:31:31 PM
 #7254

Yes, they covered up their incompetence with deception, the one thing they had going for themselves for some time, but not for long.

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January 17, 2014, 01:25:24 PM
 #7255

HashFast is just incompetent, from the start. They got in over excited, over promising, and when time started running out, their incompetency got worse, almost pathetic. Now, they're hiding under a lawyer, quiet as a rock. Maybe, well-natured from the start, but incompetent. Young and inexperienced in the world of Bitcoin. I remember someone at HashFast was trying to convince a veteran miner on Skype that "who cares, the USD rate is going up like crazy!" not realizing that the exchange rate is irrelevant in mining as one could just hold on to the coins.

And then I asked one of the employees "Didn't you plan for the possibility of fluctuating BTC/USD price"? They said well "How can you possibly hedge?" Lol, if you didn't have a strategy on how to properly hedge, then why the hell are you making the full btc refund promises in the first place? Just plain incompetent. It's sad, really, I almost feel bad for them. The only thing they got going for them is Deception, but that's not working out for them, either.

Warren Buffet Quote: "Those who won't fill your pockets will fill your ears." That's what HashFast's been doing from the start.

###

Question remains: How will it develop further?
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January 17, 2014, 03:32:25 PM
 #7256

So I don't get it.  Is Amy spending her time manually assembling and tweaking a Sierra every few days and then sending it to DeadTerra? 

This seems like a pathetic use of her time if the company's objective here is to actually ship. (yeah, yeah, I know)


Vocabulary Correction Notice

Wrong:  de (or De) Castro, Edward (or Eduardo)
Right: Rodriguez De Castro, Eduardo

Wrong: Refund Check.
Right:  Attempted Buy Out (ABU)


Wrong: [Golden] Nonce: Not On Normal Communal Exercise, albeit obviously they're not playing well with others.
Right: http://www.urbandictionary.com/define.php?term=nonce (sometimes, you just can't make this shit up)
perezoso
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January 17, 2014, 03:39:54 PM
 #7257

I don't know if there is an equivelent body in USA, b


Welcome to Scamerica!!!  

You can joke all you want with this, but on second thought it is rather odd consumers in the biggest consumer market in the world are not protected more from such a things. I understand freedom of trade, free markets, weak state, and all this stuff, but believe me this is close to impossible to happen anywhere else. We scream constantly to overblown state mechanisms in my country, and state bureaucracy blown out of proportions, but I'm pretty certain anywhere else this things would end by state clerks all over the HF back. It's also odd that scam of these proportions is not all over the media, they should love such a juicy stories. How often multi-million dollar scams are there in the USA for this to go unnoticed?

It's the bitcoin aspect that screws up consumer protections.  If it wasn't present, there would be more obvious recourse to that kind of complaint, and they'd stand a better chance of success.  

But, if you put yourself in the shoes of a bureaucrat, you're kind of "damned if you do, damned if you don't" here.  The "community" is loud and clear that bitcoin does not want regulation, but the "community" also has problems with dishonest and incompetent hardware manufacturers.  From the federal level, there is bascially a policy vacuum, because the feds haven't figured out if and how to deal with it, and they are kind of signalling 'hands off', like the "community" says it wants.

So if you wade into this as a low or mid-level bureaucrat of the sort that might typically try to enforce consumer protection laws, you're probably going to get your head chopped off and be accused of overreaching.  And you are probably saying to yourself, "heh, those guys, so proud of their independence and insulting the government all the time, now look who's crying? ... why should I stick my neck out for them?  Most of them say I'm irrelevant, until they run into @ssholes like BFL and Hashfast. Well, sorry fellas, it's time you grew up and gave us more respect. Here's a lesson for you."
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January 17, 2014, 03:56:38 PM
 #7258

I don't know if there is an equivelent body in USA, b


Welcome to Scamerica!!!  

You can joke all you want with this, but on second thought it is rather odd consumers in the biggest consumer market in the world are not protected more from such a things. I understand freedom of trade, free markets, weak state, and all this stuff, but believe me this is close to impossible to happen anywhere else. We scream constantly to overblown state mechanisms in my country, and state bureaucracy blown out of proportions, but I'm pretty certain anywhere else this things would end by state clerks all over the HF back. It's also odd that scam of these proportions is not all over the media, they should love such a juicy stories. How often multi-million dollar scams are there in the USA for this to go unnoticed?

It's the bitcoin aspect that screws up consumer protections.  If it wasn't present, there would be more obvious recourse to that kind of complaint, and they'd stand a better chance of success.  

But, if you put yourself in the shoes of a bureaucrat, you're kind of "damned if you do, damned if you don't" here.  The "community" is loud and clear that bitcoin does not want regulation, but the "community" also has problems with dishonest and incompetent hardware manufacturers.  From the federal level, there is bascially a policy vacuum, because the feds haven't figured out if and how to deal with it, and they are kind of signalling 'hands off', like the "community" says it wants.

So if you wade into this as a low or mid-level bureaucrat of the sort that might typically try to enforce consumer protection laws, you're probably going to get your head chopped off and be accused of overreaching.  And you are probably saying to yourself, "heh, those guys, so proud of their independence and insulting the government all the time, now look who's crying? ... why should I stick my neck out for them?  Most of them say I'm irrelevant, until they run into @ssholes like BFL and Hashfast. Well, sorry fellas, it's time you grew up and gave us more respect. Here's a lesson for you."

Yea, I think certainly the 'no forced refunds' aspect is dangerous for consumers. That, coupled with the meteoric rise in BTC prices has meant there's a huge lure for unscrupulous people to get their scams in.

If enough of these scams go on and people will give up on bitcoin. It's just too easy to be ripped off.

All contributions gratefully received 1G6Wia22Jnpz2DUisA5EoAC6KJ7MHm6QyP
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HERO: The Future of Banking in Southeast Asia


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January 17, 2014, 03:57:22 PM
 #7259

Quote
Wrong: [Golden] Nonce: Not On Normal Communal Exercise, albeit obviously they're not playing well with others.
Right: http://www.urbandictionary.com/define.php?term=nonce (sometimes, you just can't make this shit up)

When the "Big Book of Forensic Phin's Fabulous Forum Finds" (a must for every bathroom) debuts to the #1 spot on the NYT BestSeller's List, the Crashfast chapter and this tidbit will definitely be in the Top Ten.

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  HERO 
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cedivad
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January 17, 2014, 03:58:03 PM
 #7260

So I don't get it.  Is Amy spending her time manually assembling and tweaking a Sierra every few days and then sending it to DeadTerra?  

This seems like a pathetic use of her time if the company's objective here is to actually ship. (yeah, yeah, I know)


Vocabulary Correction Notice

Wrong:  de (or De) Castro, Edward (or Eduardo)
Right: Rodriguez De Castro, Eduardo

Wrong: Refund Check.
Right:  Attempted Buy Out (ABU)


Wrong: [Golden] Nonce: Not On Normal Communal Exercise, albeit obviously they're not playing well with others.
Right: http://www.urbandictionary.com/define.php?term=nonce (sometimes, you just can't make this shit up)

https://en.bitcoin.it/wiki/nonce

(since that the guardian journalist didn't know it, maybe someone else doesn't either)

My anger against what is wrong in the Bitcoin community is productive:
Bitcointa.lk - Replace "Bitcointalk.org" with "Bitcointa.lk" in this url to see how this page looks like on a proper forum (Announcement Thread)
Hashfast.org - Wiki for screwed customers
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