YoBit HELP - locked out

[UserU]

Strangely I almost lost access to my account sometime back but the support did respond to my inquiry.

I still find them sketchy af.

[khaled0111]

I still find them sketchy af.

I agree with you.
Just because hackers are abusing the feature to disable 2fa, doesn't mean they have to remove it completely. If a customer can prove he is the real owner of the account then he should be allowed to disable 2fa or at least give him a new secret key.
This just shows how incompetent they are, to say the least. It looks like they are using this as an excuse to lock users accounts and steal their funds.
Luckily, op was able to access his account but this is just an example why we should not store our coins on exchanges no matter how reputable they are.

[UserU]

I agree with you.
Just because hackers are abusing the feature to disable 2fa, doesn't mean they have to remove it completely. If a customer can prove he is the real owner of the account then he should be allowed to disable 2fa or at least give him a new secret key.
This just shows how incompetent they are, to say the least. It looks like they are using this as an excuse to lock users accounts and steal their funds.
Luckily, op was able to access his account but this is just an example why we should not store our coins on exchanges no matter how reputable they are.

Yup. Many of us used YoBit a few years back because the crypto scene was like booming and YoBit incorporated some things that weren't prevalent elsewhere such as the chatbox and the probably fair Dice game mode.

Thank goodness we have other alternatives that we could rely on, and not mainly those shitcoins that were the craze back then.

[Slow death]

Strangely I almost lost access to my account sometime back but the support did respond to my inquiry.

I still find them sketchy af.

more than 3 years ago when I used yobit, I had a problem with the login, so I sent a ticket to support, unbelievable that they didn't respond, days went by and nothing, weeks went by and nothing, until 3 months later I received the message from support saying that my problem has been resolved. i was shocked, i already knew they never responded to tickets, but i was shocked that they responded to me 3 months later when my issue was resolved the same day i sent the support ticket, it was a mistake i was making typing the password and I managed to solve the problem myself

[BitMaxz]

Why did you still trading on Yobit they are already a known scam and have very bad support.
Well, if you already contacted them wait for weeks I believe they still respond but you will wait for many weeks before they reply to your tickets.

more than 3 years ago when I used yobit, I had a problem with the login, so I sent a ticket to support, unbelievable that they didn't respond, days went by and nothing, weeks went by and nothing, until 3 months later I received the message from support saying that my problem has been resolved. i was shocked, i already knew they never responded to tickets, but i was shocked that they responded to me 3 months later when my issue was resolved the same day i sent the support ticket, it was a mistake i was making typing the password and I managed to solve the problem myself

Actually, 3 months is too much but I have also login issue before but it was resolved in 2 weeks they said that they detected a suspicious login using my email and detects many wrong passwords. That is why their system automatically lock my account for security reason so I think this is the reason for other people or him that is why he is getting an error when trying to login with 2FA.

There is nothing we can do right now if Yobit is totally a scam they won't respond even in a month or so. Only support can help with this kind of issue but expect for months to get a reply from their support.