3 days of unconfirmed transactions on Yobit exchange

[joaranna]

Is it normal for a withdrawal to be a 0 confirmation after 3 days? Losing money cause confirmation still pending and no answer to my tickets, what do I do now? Contacted a moderator in chat he said to wait 72 hours it's been over 80 hours still 0 confirmation. What do I do now, wait it out or is there another way to contact them?

http://i65.tinypic.com/b5k4g7.jpg

When I click on the transaction the site takes me to this page where it says URL not found

http://i67.tinypic.com/2gy0d41.jpg