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Author Topic: Bitcoin transaction confirmed still have not received funds  (Read 28 times)
cobra0271
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December 23, 2017, 05:26:25 PM
 #1

Hi,

Two days ago i sent  some bitcoin from my cryptopia account to gdax. It says both were confirmed with 99 and 105 confirmations each. Still have not received it in my gdax account. Any ideas on why? thanks
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Potato Chips
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December 23, 2017, 06:31:19 PM
 #2

Hi,

Two days ago i sent  some bitcoin from my cryptopia account to gdax. It says both were confirmed with 99 and 105 confirmations each. Still have not received it in my gdax account. Any ideas on why? thanks

Unless you have entered a wrong address, This problem most likely lies on their side and as usual you should contact their support as they're the only ones who can solve your problem. Below are the links you can use:

Submit a request here: https://support.gdax.com/customer/portal/emails/new
List of their Social Media Sites: https://support.gdax.com/customer/en/portal/articles/2429628-gdax-on-social-media

*Kindly read and follow the yellow notice text box when submitting a support ticket

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