Is your wallet connected and synced to the network? Is the big circle green or red? Try to change the server to:
e1.verge-electrum.com (ssl Port 50003, not 50002)
e2.verge-electrum.com (default ports, ssl=50002)
What do you mean by XVG? if your transaction was confirmed it should be added in your electrum balance.. Let me ask if what electrum wallet version you use and also share your transaction ID so that i can check and what is the real problem about your wallet..
Also check the circle in electrum below right if its red maybe its still not sync properly and my guess is firewall issue.. If the circle is green it means that you are connected and its should sync properly to the server.
XVG is Verge (an altcoin). He is talking about the Electrum fork for this coin.
