Sent bitcoin to bitcoin cash wallet and havent received it

[BitMaxz]

~snip~

Sorry for your loss. That's why I don't use Coinbase wallet because you don't have full control of your private keys if you sent or received coins on the wrong address. Just like what happened to you if you use other wallets like Electrum you can just retrieve the private keys and import it to any BCH wallet of your choice and transfer it anywhere you want.

And honestly, I don't believe that Coinbase can't get the private key or just transfer the BCH back to your specific wallet address they have full control of your wallet.

[Belenlora1]

Thats the problem i know they can... but they dont wana take the time to do it.

[badykvik]

Sorry about your loss.
At least they responded and make you to understand that your funds can not be recovered and that will bring peace of mind, the only thing i do not like about the whole process is that it took more than one year to inform you about it.

[Rodeo02]

Sorry about your loss.
At least they responded and make you to understand that your funds can not be recovered and that will bring peace of mind, the only thing i do not like about the whole process is that it took more than one year to inform you about it.

That was a real problem using 3rdparty wallet aside that you dont own the private key. You will not  getting back the coin that you accidentally send it wrong.
But i know they are able to retrive thay bch since they have a control to the wallet.