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Author Topic: Transfer and account issues between Ledger Nano S and Coinbase- Need help!  (Read 28 times)
degov21
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December 30, 2017, 01:25:38 AM
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Hey guys,

I am a relatively new follower of cryptocurrency who recently purchased a ledger nano s to begin storing coins offline. In the process of trying installing and transferring coins from coinable to my ledger wallets, there was some technical issue. I went through the entire process and downloaded the various apps and even successfully transferred coins from coinbase to one of my wallets. At first I saw my lite coin credited to my account and I set up a new account to experiment and deleted it. When I logged back in it looked as if I had deleted the account that had the coins in them. So, I guess my first question is--IS there a way to recover that account within that wallet that I just deleted?

During my panic of not knowing where thousands of dollars has went, I attempted to reconfigure my ledger to an old setting, which resulted in me returning to a home screen where i did not have any icons. Can anyone help me understand what is going on? Thanks for you time.
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December 30, 2017, 08:11:15 AM
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Beforehand: If you have your 24-word-seed backed up correctly, your coins are safe!

If you created an account within the ledger chrome app (and sent funds to it), you can easily recreate it after being deleted.
If you click on 'Add account' it will derive another account from your seed. The derivation is always the same.
Means: If you accidently wipe your nano s, or delete your account.. you can just click on 'Add account' and it will add the same account again.

Your issue mostly seems to be a display bug. Did you check your address in a block explorer? If the coins are still sitting on your address and your nano S contains this address..
Then everything is fine. Sometimes there are a few display/connection issues.

You can try to clear the app cache (Click on 'Settings' in the ledger chrome app, not sure where exactly) or reinstalling the ledger chrome app.
Your coins stay always safe and can always be derived from your seed! You can install/uninstall the apps as often as you want.



During my panic of not knowing where thousands of dollars has went, I attempted to reconfigure my ledger to an old setting, which resulted in me returning to a home screen where i did not have any icons. Can anyone help me understand what is going on?

What do you mean with 'old setting'?
Do you mean an old seed (without any coins) ?
Note, that you can always restore your nano S from your seed. If you once recieved coins to an address generated by this seed.. it can always be re-generated again.

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