jjiimm_64
Legendary
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Activity: 1876
Merit: 1000
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February 21, 2014, 05:44:48 PM |
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has anyone here gotten a refund? and how long did it take from the request?
why would you want a refund? unless did you order for the june batch? april batch will be delivered when?? not looking too rosy where i stand. also..i ordered 4th.. not 3.2 which is what looks like will be delivered with 2 terramners. |
1jimbitm6hAKTjKX4qurCNQubbnk2YsFw
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asnghost
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February 21, 2014, 06:12:13 PM |
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Refund will take 2-3 weeks. That's what they said. I think it might take longer  |
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plato14
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February 21, 2014, 09:10:54 PM |
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has anyone here gotten a refund? and how long did it take from the request?
I would get a refund asap take advantage of this price dip |
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VolanicEruptor
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February 21, 2014, 10:58:34 PM |
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I tried not to laugh when I opened my box today.. this is the first computer hardware I have ever seen that DOESN'T come with a Users Manual! Lol, WTF! With all that extra time they spent getting this out the door, and they couldn't have someone print out a simple instruction sheet? Oh man, Cointerra has LOSER written all over them.  I say we start a campaign to warn all newbies not to purchase their new mining cards. If everyone makes at least 1 thread about it, we will raise some awareness. Cointerra does NOT deserve any more business from ANYBODY, and no this isn't because there is no manual. |
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VolanicEruptor
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February 22, 2014, 02:26:48 AM |
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They really should have had instructions.
It would be like McDonalds forgetting the straw, except that this is a $6000 product and not a happy meal. |
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jjiimm_64
Legendary
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Activity: 1876
Merit: 1000
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February 22, 2014, 02:33:54 AM |
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They really should have had instructions.
It would be like McDonalds forgetting the straw, except that this is a $6000 product and not a happy meal. this is not a toaster, or a router.. it is highly specialize bitcoin mining equipement.. if you don't know how, or cant figure out how to use it.. don't buy it. PS... who reads instructions anyway  ::: "honey, stop at the gas station and ask for directions." No way!!  |
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VolanicEruptor
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February 22, 2014, 02:34:49 AM |
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Umm, even experts like their manuals. It's just a standard thing to ship with something like this. Don't be stupid.
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jjiimm_64
Legendary
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Activity: 1876
Merit: 1000
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February 22, 2014, 02:41:57 AM |
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Umm, even experts like their manuals. It's just a standard thing to ship with something like this. Don't be stupid.
apparently they don't have time to even process a refund. How will they make time to do an instruction manual. |
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VolanicEruptor
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February 22, 2014, 03:00:05 AM |
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It's funny because in the 3 decades I have walked this planet, I have NEVER seen a product without some kind of documentation, whether it be a manual, or simply a piece of paper that says "thank you for buying.." The only exception would be food products.
I still can't believe it, actually. I wonder why they are so incompetent? They had millions of dollars at their disposal, so why are they THIS bad? I don't even have the TH/s they promised me, so how does this even make it a valid sale... I hope they get their asses handed to them by lawsuits, due to the fact they fail so hard at every aspect of business.
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iglasses
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Activity: 1148
Merit: 1000
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February 22, 2014, 04:18:57 AM |
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volcanic,
they will no doubt be saved by their flagship product, a brand new 400Ghs device which will be available in only four short months!
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I only have a signature because I'm allowed.
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testerx
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February 22, 2014, 04:39:46 AM
Last edit: February 22, 2014, 05:11:37 AM by testerx |
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Asus 66U, dd-wrt. I doubt that's the difference, though. Btw, I jinxed myself. One of the units spontaneously shut off today for several hours until I noticed it (so 800GH for several hours). A software reboot fixed things... but still concerning.
One of my units did the same thing so don't feel bad and at least when yours runs it ran at 1600. It shut down and I didn't notice that one of the chips had been down the whole day until I got home at night. The same chip that shut down also runs a lot slower than the other chip-sometimes CTA1 (the bad CTA) will report only like 100Ghash until I power cycle it...really have to wonder if there's a bad core or something |
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JoseSan
Member
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Activity: 117
Merit: 10
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February 22, 2014, 05:49:29 AM |
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When you said " A software reboot fixed things... " do you mean you restarted CGMiner?
I would guess he meant he accessed the machine via ssh and typed "reboot" to reboot the box. Correct. I did not power cycle it. |
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VolanicEruptor
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February 22, 2014, 01:33:45 PM |
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wow this thing is LOUD and squeels like a pig. Anyone have any tips on noise reduction? I would like to just stick this thing outside but it can reach -30 degrees C where I'm from
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twmz
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February 22, 2014, 04:30:30 PM |
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Umm, even experts like their manuals. It's just a standard thing to ship with something like this. Don't be stupid.
apparently they don't have time to even process a refund. How will they make time to do an instruction manual. I'm not clear on if you are just being indignant or if you really don't know, but just in case you really don't know... There is an instruction manual--it's just electronic only: http://cointerra.com/user-guide/I am not trying to argue that they shouldn't have at least printed a piece of paper that said "read the user guide online at this address...". Just wanted to make sure you and others knew it existed. |
Was I helpful? 1 TwmzX1wBxNF2qtAJRhdKmi2WyLZ5VHRs WoT, GPGBitrated user: ewal. |
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Entropy-uc
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February 22, 2014, 04:36:44 PM |
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wow this thing is LOUD and squeels like a pig. Anyone have any tips on noise reduction? I would like to just stick this thing outside but it can reach -30 degrees C where I'm from
These machines really aren't suitable for residential operation. You clearly are disappointed with your purchase. I will offer you 8 BTC plus shipping for your machine. I know it is too much but it will be worth it to get your whining off this thread. |
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VolanicEruptor
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February 22, 2014, 06:27:00 PM |
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wow this thing is LOUD and squeels like a pig. Anyone have any tips on noise reduction? I would like to just stick this thing outside but it can reach -30 degrees C where I'm from
These machines really aren't suitable for residential operation. You clearly are disappointed with your purchase. I will offer you 8 BTC plus shipping for your machine. I know it is too much but it will be worth it to get your whining off this thread. I will whine until your ears bleed, I don't give a fuck. No, I'm going to see if this thing ever reaches 2TH/s, and if it doesn't then I'm demanding a refund. I suggest everyone else do the same. Fuck cointerra. |
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Endlessa
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February 23, 2014, 02:23:13 AM |
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wow this thing is LOUD and squeels like a pig. Anyone have any tips on noise reduction? I would like to just stick this thing outside but it can reach -30 degrees C where I'm from
These machines really aren't suitable for residential operation. You clearly are disappointed with your purchase. I will offer you 8 BTC plus shipping for your machine. I know it is too much but it will be worth it to get your whining off this thread. I will whine until your ears bleed, I don't give a fuck. No, I'm going to see if this thing ever reaches 2TH/s, and if it doesn't then I'm demanding a refund. I suggest everyone else do the same. Fuck cointerra. Accepting delivery means you accept the product, anything else you get will be them saving face |
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VolanicEruptor
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February 23, 2014, 05:33:40 AM |
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Doesn't work like that, sunshine. I accepted delivery thinking I was going to get 2TH/s. The judge would laugh at CT in court over this. We should all seek action together. Who is with me? Don't let the puppets deter you, these clowns owe you.
LOL.. Clownterra...
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testerx
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February 23, 2014, 06:03:27 AM |
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One of my units is seriously much worse than the other one, lower overall hashrate and the 2nd board will go down from time to time. Very frustrating.
They better come out with a serious firmware fix asap.
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Korbman
Legendary
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Activity: 1064
Merit: 1001
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February 23, 2014, 06:10:55 AM |
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One of my units is seriously much worse than the other one, lower overall hashrate and the 2nd board will go down from time to time. Very frustrating.
They better come out with a serious firmware fix asap.
Same here. One of the cores in the chips seemed to be dead, which (seemingly) resulted in crazy hashing swings. Swapping between power step 4-8 didn't do much of anything...still stuck around 1.2-1.3TH/s. I got in touch with CoinTerra support and they noted some of the issues I'm seeing should be resolved with the new firmware that's coming out soon. We'll see how that goes... |
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