BITSTAMP SEPA account "no transfer" countries/banks' list (upd 2014-10-14)

[KS]

Deposited 500 Euro from HSBC (UK) via SEPA through personal internet banking. Showed up on Bitstamp 2 working days later (sent late Fri night, arrived Mon evening). no problems (so far...)

Thanks. UK is on the OK list so far.

updated 2014-02-02

[KS]

My bank rang saying they wont accept transfer from Bitstamp (which is strange considering they done so without issues dozens of times in past for thousands)

Anyone knows what happens in these cases? money goes back into bitstamp account? how long it takes?

I wonder if Bitstamp support is closed until Monday.

You should probably do a walk in and confirm they should allow the transaction. Which bank is that?

[js1985]

My bank rang saying they wont accept transfer from Bitstamp (which is strange considering they done so without issues dozens of times in past for thousands)

Anyone knows what happens in these cases? money goes back into bitstamp account? how long it takes?

I wonder if Bitstamp support is closed until Monday.

You should probably do a walk in and confirm they should allow the transaction. Which bank is that?

I wish it was that simple (I am not currently in same european country as the current account), and after a phone conversation with my account manager was told that no it will be reversed back.

[KS]

My bank rang saying they wont accept transfer from Bitstamp (which is strange considering they done so without issues dozens of times in past for thousands)

Anyone knows what happens in these cases? money goes back into bitstamp account? how long it takes?

I wonder if Bitstamp support is closed until Monday.

You should probably do a walk in and confirm they should allow the transaction. Which bank is that?

I wish it was that simple (I am not currently in same european country as the current account), and after a phone conversation with my account manager was told that no it will be reversed back.

Sorry to hear that. Is your bank on the list already? (you want to PM me the name/country if not?)

[il--ya]

My experience of international payment from Halifax, UK to Bitstamp Slovenian Bank (Unicreditbank) using Halifax online banking.
Sent:
  £500 at 22:00 on 04/02/2014, Tuesday. Paid £10 fee. Exchange rate quoted by Halifax was 1 GBP = 1.1460 EUR (5.5% below market rate).
Received:
   €573.00 at 10:35 on 05/02/2014, Wednesday (received email from Bitstamp). Bitstamp converted to $770.62. Exchange rate quoted by Bitstamp: 1 EUR = 1.3449 USD (0.5% below market rate).

Around that time, Oanda exchange rates were
on 04/02/2014:
  1 EUR = 1.34981 USD
  1 GBP = 1.21312 EUR
  1 GBP = 1.63768 USD
on 05/02/2014:
  1 EUR = 1.35161 USD
  1 GBP = 1.20635 EUR
  1 GBP = 1.63063 USD

So I would say you lose 6% on conversions plus £10 in fees per transaction this way.

KS, can you include Halifax in the list?

[KS]

My experience of international payment from Halifax, UK to Bitstamp Slovenian Bank (Unicreditbank) using Halifax online banking.
Sent:
  £500 at 22:00 on 04/02/2014, Tuesday. Paid £10 fee. Exchange rate quoted by Halifax was 1 GBP = 1.1460 EUR (5.5% below market rate).
Received:
   €573.00 at 10:35 on 05/02/2014, Wednesday (received email from Bitstamp). Bitstamp converted to $770.62. Exchange rate quoted by Bitstamp: 1 EUR = 1.3449 USD (0.5% below market rate).

Around that time, Oanda exchange rates were
on 04/02/2014:
  1 EUR = 1.34981 USD
  1 GBP = 1.21312 EUR
  1 GBP = 1.63768 USD
on 05/02/2014:
  1 EUR = 1.35161 USD
  1 GBP = 1.20635 EUR
  1 GBP = 1.63063 USD

So I would say you lose 6% on conversions plus £10 in fees per transaction this way.

KS, can you include Halifax in the list?

Halifax added.

BTW, you should send GBP directly and avoid the lousy GBP-> EUR exchange rate from your bank.
https://en.bitcoin.it/wiki/Bitstamp

Updated 2014-02-07.

[il--ya]

BTW, you should send GBP directly and avoid the lousy GBP-> EUR exchange rate from your bank.
https://en.bitcoin.it/wiki/Bitstamp

I didn't realize you can do that, I will definitely try it next time and update this message.

Thanks for the tip, KS.

[KS]

My pleasure.

[wilfried]

is there a possibility to know in advance which EUR/USD exchange rate will be applied to a withdrawal of USD onto a EUR account? if the bank would be known maybe the bank has some rates displayed?

[KS]

is there a possibility to know in advance which EUR/USD exchange rate will be applied to a withdrawal of USD onto a EUR account? if the bank would be known maybe the bank has some rates displayed?

If you send fiat to Bitstamp, you can check out the rates here:
http://www.unicreditbank.si/tecajna_lista/?t=1&id_menu=&language=ENG

If you withdraw funds from Bitstamp and send them to your own bank account, you'll have to check with your bank + add the fees (https://en.bitcoin.it/wiki/Bitstamp).

[alfabitcoin]

is there a possibility to know in advance which EUR/USD exchange rate will be applied to a withdrawal of USD onto a EUR account? if the bank would be known maybe the bank has some rates displayed?

If you send fiat to Bitstamp, you can check out the rates here:
http://www.unicreditbank.si/tecajna_lista/?t=1&id_menu=&language=ENG

If you withdraw funds from Bitstamp and send them to your own bank account, you'll have to check with your bank + add the fees (https://en.bitcoin.it/wiki/Bitstamp).

Ks
If customer want to withdraw by international bank transfer swift, bitstamp also use unicredit exchange rate from the link above. Need only to change buyin or selling particular currency. ( less withdraw fee)
So bitstam exchange usd to eur with unicredit bank and transfer it to your bank. If international user outside eu can withdraw in usd.

Sepa can be only in eur.
Note
 If you withdraw today, exchange rate on unicredit bank will be from actual day of confirmed transaction not when you requested it.

[KS]

is there a possibility to know in advance which EUR/USD exchange rate will be applied to a withdrawal of USD onto a EUR account? if the bank would be known maybe the bank has some rates displayed?

If you send fiat to Bitstamp, you can check out the rates here:
http://www.unicreditbank.si/tecajna_lista/?t=1&id_menu=&language=ENG

If you withdraw funds from Bitstamp and send them to your own bank account, you'll have to check with your bank + add the fees (https://en.bitcoin.it/wiki/Bitstamp).

Ks
If customer want to withdraw by international bank transfer swift, bitstamp also use unicredit exchange rate from the link above. Need only to change buyin or selling particular currency. ( less withdraw fee)
So bitstam exchange usd to eur with unicredit bank and transfer it to your bank. If international user outside eu can withdraw in usd.

Sepa can be only in eur.
Note
 If you withdraw today, exchange rate on unicredit bank will be from actual day of confirmed transaction not when you requested it.

Yes, but wilfried wants to withdraw USD and send them to a EUR bank account.

If he were to withdraw EUR, Unicredit rates would apply.

[alfabitcoin]

is there a possibility to know in advance which EUR/USD exchange rate will be applied to a withdrawal of USD onto a EUR account? if the bank would be known maybe the bank has some rates displayed?

If you send fiat to Bitstamp, you can check out the rates here:
http://www.unicreditbank.si/tecajna_lista/?t=1&id_menu=&language=ENG

If you withdraw funds from Bitstamp and send them to your own bank account, you'll have to check with your bank + add the fees (https://en.bitcoin.it/wiki/Bitstamp).

Ks
If customer want to withdraw by international bank transfer swift, bitstamp also use unicredit exchange rate from the link above. Need only to change buyin or selling particular currency. ( less withdraw fee)
So bitstam exchange usd to eur with unicredit bank and transfer it to your bank. If international user outside eu can withdraw in usd.

Sepa can be only in eur.
Note
 If you withdraw today, exchange rate on unicredit bank will be from actual day of confirmed transaction not when you requested it.

Yes, but wilfried wants to withdraw USD and send them to a EUR bank account.

If he were to withdraw EUR, Unicredit rates would apply.

Oh i see:)
Usually bank allow accounts nominated in many currency (usd,eur,gbp) so if you are outside of sepa want to do with swift compare unicredit exchange rate and at your bank and choose better rate.

[johnmcnamee]

Have there been any problems with SEPA deposits from Ulster Bank in Ireland?

I sent a SEPA deposit last Friday morning (nearly 6 full working days ago) and still nothing has shown up in my BitStamp account. According to my bank everything has gone through fine and the delay is at their end.

[KS]

In theory it takes 3 to 5 business days but it's possible your bank didn't do the payment immediately on Friday (maybe you did it after hours, whatnot), then you add the week-end, then you add maybe one or two days for conversion to USD, etc.

Did the money arrive now? Please let me know so I can add your bank to the OK list.

Thx.

[RandyMarsh]

I've made successful deposits and withdraws to/from bitstamp from Ireland with my bank AIB. No issues whatsoever.

[KS]

I've made successful deposits and withdraws to/from bitstamp from Ireland with my bank AIB. No issues whatsoever.

Thx, AIB added to the list.

updated 2014-02-21

[js1985]

Ulster Bank (Ireland not UK) also works fine for withdrawals

[grifferz]

Co-Op / Smile (UK) works fine for deposits and withdrawals.

The UK money transfer services HiFX and Transferwise both have blacklisted Bitstamp's account.

[KS]

Ulster Bank (Ireland not UK) also works fine for withdrawals

Co-Op / Smile (UK) works fine for deposits and withdrawals.

The UK money transfer services HiFX and Transferwise both have blacklisted Bitstamp's account.

Thx, Added. I can see why Bitstamp would blacklist money transfer companies, but the opposite is quite ironic...

Updated 2014-02-21 upd2