Uhh so basing on the title of your thread, they locked your account and their support aren't responding? Do you have any reason/s in mind on why they locked your account?
But well... bitconnect is an obvious ponzi scheme so It's not surprising if they will lock their users accounts for whatever reason they come up with
.
Anyways, Only a bitconnect affiliate can help you in this so...
I'm not really sure if this can help but there's a user called
bitconnectcoin and I think he's affiliated with them so you can try sending him a PM.