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Author Topic: Anacs undergoing a PROCEDURE CHANGE  (Read 1236 times)
owlcatz
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January 22, 2018, 09:18:27 PM
 #101

Thanks, I didn't have the time to deal with them today myself. Did you happen to ask Paul about all the outstanding orders submitted before this nonsense started? Thanks!
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January 22, 2018, 09:30:30 PM
 #102

Thanks, I didn't have the time to deal with them today myself. Did you happen to ask Paul about all the outstanding orders submitted before this nonsense started? Thanks!

I'd be interested to hear this as well.  It seems like customers who sent their coins in prior were under the guise that they agreed to the older structure and didn't expect nor want the terms to change in the middle of the process.

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January 22, 2018, 09:40:43 PM
 #103

Hold Off on the business edifice rock-throwing and PitchFork rally down to Colorado

New price will be $29 - Not $19 but also not $59

Forms to be updated later this week or next week latetest

Disclosure will simply say something along the lines of max $100 insurance "ANACS' grading ability is limited solely to the numismatic condition of token"  understandably they don't want to be liable for coins and holograms protecting private keys worth 10K+.  It would be nice if they step-up and cover the insurance and take the lead and responsibility of "expertise" in that specific area - i.e holograms, physical crypt coin grading and ALL that it encompasses -  since they practically have a monopoly in this field. At least that is what I had hoped for.  Having said that, I understand, after, I am sure, many legal consultations that ended with the conclusion that it would be a safer route to insulate and eliminate liabilities that will inevitably be exposed by our litigious judicial system.

I just spoke with Paul, who was very helpful and appeared genuinely sympathetic, and apologetic, to everyones frustration.  I expect there are more than one of a few people involved in making these decisions, not to mention conflicting ideologies - pure conjecture here on my part

Also, I am paraphrasing the above from a conversation 20 minutes ago so naturally a lot of information has been lost

 - ClearSky8   

Thanks for the update.  My coins changed from "Opening" to "In Process-Grading" just today so perhaps the back log is moving again.  The package had been in the open phase since December.

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owlcatz
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January 22, 2018, 09:47:20 PM
 #104

Yeah I have 4 orders in there ranging in "receive" dates from 12/4 - 1/11 and all 4 are "in process", but I've only been charged for 2 so far (the first two of the 4 sent).

Hopefully this gets moving soon, I really get sick of logging in to that crappy site every day! Tongue
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January 22, 2018, 10:17:25 PM
 #105

Thanks, I didn't have the time to deal with them today myself. Did you happen to ask Paul about all the outstanding orders submitted before this nonsense started? Thanks!


His exact words were " everything should be back to normal turnaround times in the next three weeks" I Also asked if I should hold-off on sending in new stuff and he said "best to wait three weeks so we can work through backlog and be back to normal processing"
I have an order from thanksgiving that should go out next week
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January 22, 2018, 10:22:42 PM
 #106

Thanks, I didn't have the time to deal with them today myself. Did you happen to ask Paul about all the outstanding orders submitted before this nonsense started? Thanks!


His exact words were " everything should be back to normal turnaround times in the next three weeks" I Also asked if I should hold-off on sending in new stuff and he said "best to wait three weeks so we can work through backlog and be back to normal processing"
I have an order from thanksgiving that should go out next week


Thanks I appreciate the follow up. I got the same thing - stop sending cryptos for a few weeks etc etc...
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January 22, 2018, 10:29:28 PM
 #107

Thanks, I didn't have the time to deal with them today myself. Did you happen to ask Paul about all the outstanding orders submitted before this nonsense started? Thanks!


His exact words were " everything should be back to normal turnaround times in the next three weeks" I Also asked if I should hold-off on sending in new stuff and he said "best to wait three weeks so we can work through backlog and be back to normal processing"
I have an order from thanksgiving that should go out next week


I did not ask what I think you're asking. That is, will "outstanding orders" have new label and pricing.  I believe you will  get the New label and grandfathered-in original pricing of $19.  I did NOT ask this but assume price of $19 to avert mass rioting and new label cause they have them.  My "outstanding order" was charged in December and it was at the $19 rate - the one thats still "processing"
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January 22, 2018, 10:36:22 PM
 #108

Thanks, I didn't have the time to deal with them today myself. Did you happen to ask Paul about all the outstanding orders submitted before this nonsense started? Thanks!


His exact words were " everything should be back to normal turnaround times in the next three weeks" I Also asked if I should hold-off on sending in new stuff and he said "best to wait three weeks so we can work through backlog and be back to normal processing"
I have an order from thanksgiving that should go out next week


I did not ask what I think you're asking. That is, will "outstanding orders" have new label and pricing.  I believe you will  get the New label and grandfathered-in original pricing of $19.  I did NOT ask this but assume price of $19 to avert mass rioting and new label cause they have them.  My "outstanding order" was charged in December and it was at the $19 rate - the one thats still "processing"

Yes, I've been told multiple times they will honor the current form rates, so I'm fairly sure they will be $19 until they officially change the form and site. I was also told orders submitted before 1/1/18 would get the old label, but I'm not getting any answers on that now, so I am assuming as you say. Thanks again - To whoever gets/posts the first pic of the new slab/label, congrats, the rush is on now! Tongue
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January 22, 2018, 10:41:46 PM
 #109

This whole thing is unacceptable for customers as loyal as we have been. ANACS is very lucky that they are the only game in town (also why they probably do not care about dicking us around). Whenever a company jerks me around like this they typically never get money from me ever again... I know that I will not be grading things as often and will not recommend getting stuff graded in the future. Personally I feel those new labels are less desirable than the originals. The new labels are like Bitcoin Cash compared to the original Bitcoin labels!
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January 22, 2018, 10:48:53 PM
 #110

This whole thing is unacceptable for customers as loyal as we have been. ANACS is very lucky that they are the only game in town (also why they probably do not care about dicking us around). Whenever a company jerks me around like this they typically never get money from me ever again... I know that I will not be grading things as often and will not recommend getting stuff graded in the future. Personally I feel those new labels are less desirable than the originals. The new labels are like Bitcoin Cash compared to the original Bitcoin labels!

I'm 100% in agreement with you, but we are at their mercy until we see what happens, as this was all totally unexpected... Who knows, maybe they'll be really cool and modern looking. I do agree the drab yellow is sort of boring. As long as they don't keep fucking with the actual grades - it's hard enough to get an MS70 as it is! Tongue

I do like the bitcoin cash analogy... "Anacs Cash"... Tongue

 Grin
Blazed
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January 22, 2018, 11:16:03 PM
 #111

This whole thing is unacceptable for customers as loyal as we have been. ANACS is very lucky that they are the only game in town (also why they probably do not care about dicking us around). Whenever a company jerks me around like this they typically never get money from me ever again... I know that I will not be grading things as often and will not recommend getting stuff graded in the future. Personally I feel those new labels are less desirable than the originals. The new labels are like Bitcoin Cash compared to the original Bitcoin labels!

I'm 100% in agreement with you, but we are at their mercy until we see what happens, as this was all totally unexpected... Who knows, maybe they'll be really cool and modern looking. I do agree the drab yellow is sort of boring. As long as they don't keep fucking with the actual grades - it's hard enough to get an MS70 as it is! Tongue

I do like the bitcoin cash analogy... "Anacs Cash"... Tongue

 Grin

They are likely making different labels to make them stand out as different versus traditional coins that get graded. I am guessing the new labels will be pretty cool. Overall it is making crypto coins a little more legit, but they should have contacted us and said there is a delay. The blatant disregard for us is what makes me mad.
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January 22, 2018, 11:55:21 PM
Merited by krogothmanhattan (2)
 #112

This whole thing is unacceptable for customers as loyal as we have been. ANACS is very lucky that they are the only game in town (also why they probably do not care about dicking us around). Whenever a company jerks me around like this they typically never get money from me ever again... I know that I will not be grading things as often and will not recommend getting stuff graded in the future. Personally I feel those new labels are less desirable than the originals. The new labels are like Bitcoin Cash compared to the original Bitcoin labels!

Yeah I can understand how the long time community members feel wronged about supporting them all these years when physical crypto was in its embryonic stages ,  unpopular and not so profitable,  and now sort of get left hanging in the lurch and dictated to how its gonna go down. I'm a newbie but i get it.

 
   
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February 07, 2018, 04:23:03 PM
 #113

So going on day 70 for my first batch of 3 orders sitting at ANACS. I was just told that the new labels finally arrived yesterday and our coins will be bumped to the front of the line since they have sat for so long. According to ANACS my first batch should ship by the middle of next week at the latest. Not that this is a surprise, but they really do not give a shit about the crypto collectors at all. I will not be using them again after the total lack of communication on my orders. I am amazed that they did not even take the 2 minutes to send me a simple email....

"Yo dawg we got new labelz on da way yo shiz gonna be late" - That would have been acceptable rather than me having to call and email them for my stuff...



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February 07, 2018, 04:42:30 PM
 #114

So going on day 70 for my first batch of 3 orders sitting at ANACS. I was just told that the new labels finally arrived yesterday and our coins will be bumped to the front of the line since they have sat for so long. According to ANACS my first batch should ship by the middle of next week at the latest. Not that this is a surprise, but they really do not give a shit about the crypto collectors at all. I will not be using them again after the total lack of communication on my orders. I am amazed that they did not even take the 2 minutes to send me a simple email....

"Yo dawg we got new labelz on da way yo shiz gonna be late" - That would have been acceptable rather than me having to call and email them for my stuff...

What would have been acceptable is them continuing with the old labels until they were ready to go and not leave a gap in the service time.....
It's not like this was a surprise to them. Complete lack of any planning on their part. Definitely not a way to run a business.

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February 07, 2018, 07:19:51 PM
Merited by Ticked (1)
 #115

FUCK ANACS

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