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Author Topic: 2 dead hashboards out of the box, tried every solution i can find on forum  (Read 49 times)
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January 09, 2018, 08:59:11 PM

So I am brand spanking new at this with very little technical knowledge and trying to learn quickly and have spent hours over the past two days reading the forum and trying suggestions but have no luck so I figured I'd try my own post.

Received new Antminer S9 in the mail yesterday.  Hooked it up and plugged it in.  Input pools and waited hours... nothing ever happened.  Hardware version blank, also BMminer blank. Miner Status screen blank.  No red lights on hashboards. No flashing "normal" green light 

Reset wireless gateway. no change
Rebooted miner. no change
Restore to factory settings. no change
Swap ethernet cable with know working cable to wireless gateway. no change
reflash latest firmware off of bitmain site. A HA! we have 1 hashboard up and running with a flashing normal green light. no hashing or red light from other 2 boards

Moved power connecters around. No change still 1 board.
Reflashed older version of firmware.  no change still 1 board.
Hardwired to router via 100' ethernet cable. no change still 1 board.

Waited at least 20 minutes, sometimes an hour between making any of  the above changes.

Im starting to think that I won the bad hashboard lottery and got 2 in the same miner right off the bat.  Really don't want to send back to bitmain and have it take probably a month to get it back, ASSUMING, it goes smooth and they warranty it.

Anyone have any thoughts, head going to explode, literally loosing sleep over it.  Thanks in advance.
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January 12, 2018, 09:50:27 AM

Man that really sucks..

I kinda had something similar. 1 of my boards hardly hashes at all and I’m currently getting around 10.5 Th/S which is obviously much less. I’ve done everything you have done. I decided to get my money back before I even think of sending it back. Especially cause they will send back a different unit that has been used and abused.

You have 2 that are down. I would probably send it back to get fixed. Or look into the CA shop that you might be able to send it too.

Sorry to hear of your misfortune man..
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January 12, 2018, 01:23:03 PM

Post a kernel log, that usually gives a lot of clues.  use the code tag so it becomes a scrollbox and doesn't take up too much room.

My feeling is that symptom suggests a power problem.  APW3 can't run a full miner on 120V, are you aware?
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