OP Thanks for post. There is a sticky Newbie Readme
https://bitcointalk.org/index.php?topic=177133.0 explaining what the restrictions are
Just came across this thread, been trying to get a refund on my may/june Jalapeno & 6.5ghz upgrade through Paypal and would love to get some tips. Can't seem to PM you.
Some people have gone the route of charge backs to then have BFL send their miner to them right afterwards (sending the shipment out of order). Before you go that route try and talk to BFL about what you want to do and how you can work together to resolve the issue. If that Does not work you can try the charge back option.